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Twilio SendGrid Email

Twilio SendGrid

Reviews from AWS customer

7 AWS reviews

External reviews

343 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Consumer Services

Good api to handle email as a channel and metrics

  • November 28, 2023
  • Review provided by G2

What do you like best about the product?
The detailed analysis of email metrics along with domain reputation can be Checked
What do you dislike about the product?
For all the domains, we need to separately add webhooks in event webhooks. Can be 1 backend to add apis in all domains at once. Also, inbox placement rate of domain can be included
What problems is the product solving and how is that benefiting you?
Detailed day-wise analysis of email metrics such as delivered, clicked etc


    Saurav S.

Sendgrid - Reliable Tool For Email Communication

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Sendgrid Email API is one of most reliable email marketing tools for automating your emails. It is an open source tool which is amazing. I can tell you with 100% surety that implementing the API is very easy and smooth as they provide you with pin point documentation for the implementation. Apart from that they also provide documented code libraries in different programming languages which is amazing.
What do you dislike about the product?
The only thing which everyone dislikes is the product pricing, which is very costly with respect to other platforms available in the market.
What problems is the product solving and how is that benefiting you?
One of the best things which happened with Sendgrid is that we reduced our bounce rates and emails landing in spam folders which has helped us to communicate more effectively with our customers. Also the analytics dashboard helps with making decisions faster and effectively.


    Karan V.

Flexible automated messaging tool for marketing

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
In today's era businesses needs marketing to increase their sells. Marketing is most important to do business. For that this amazing feature we can use. We can easily integrate API to send automatic email messages to customers. This is very fast API in runtime and rate of success is very high. And this is also very reliable for developers also to integrate with their application. And I have already integrate Twilio email api with Shopify Laravel app.
What do you dislike about the product?
As per my experience with API I not found and drawback. But email API integration with Shopify Laravel app is some difficult for me at first time. After one time integration we can easily integrate with our app.
What problems is the product solving and how is that benefiting you?
Twilio continues work on security of API. There are very secure layer that provides high security. Twilio is improving the success rate for sending emails. We can easily send emails in bulk.


    Raj V.

Twilio sendGrid email Api is the best service for email varification at testing time.

  • July 25, 2023
  • Review provided by G2

What do you like best about the product?
I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API.
What do you dislike about the product?
That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid.
What problems is the product solving and how is that benefiting you?
One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good.


    Sujith B.

Quite a good Email sending Platform

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
Normal email sending is good
they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation.
I cross-checked the IP reputation of shared IPs, and still, they are very good.
Support is good
What do you dislike about the product?
There are few negatives in automation.
They are add some automation features like in Mailchimp.
What problems is the product solving and how is that benefiting you?
It's solving the email deliverability problems.
Sending bulk emails works perfectly fine.
We have been searching for a good bulk email sender and found Sendgrid to be amazing.
We also looking forward to use automation


    Oliver M.

Keeping track of sent emails has never been easier

  • June 17, 2023
  • Review provided by G2

What do you like best about the product?
Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together
What do you dislike about the product?
One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful
!
What problems is the product solving and how is that benefiting you?
Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees


    Asif M.

"Twilio SendGrid: Empowering Seamless Email Communication"

  • June 12, 2023
  • Review provided by G2

What do you like best about the product?
First and foremost, the reliability of Twilio SendGrid is unmatched. The API ensures that emails are delivered promptly and consistently without the hassle of managing complex email infrastructure. With Twilio's extensive network of servers, emails are sent efficiently, minimising the chances of them ending up in spam folders or being undelivered altogether.

Another standout feature is the scalability of Twilio SendGrid. Whether you're sending a handful of emails or running large-scale email campaigns, the API effortlessly handles the workload. This scalability is particularly valuable for businesses that experience fluctuating email volumes or those planning to expand their reach in the future.

Moreover, Twilio SendGrid's email customisation options are impressive. From designing visually appealing templates to personalising content based on user preferences, the API allows for seamless branding and targeted messaging. This flexibility ensures that each email feels tailored to the recipient, enhancing the user experience.

Lastly, Twilio's commitment to security is evident in the comprehensive measures implemented within the SendGrid Email API. With features like authentication, encryption, and SPF/DKIM validation, users can rest assured that their emails are protected from unauthorised access and spoofing attempts.
What do you dislike about the product?
One aspect that could be improved is the complexity of the initial setup process. Setting up Twilio SendGrid Email API requires some technical expertise, and the documentation provided could be more beginner-friendly. Simplifying the onboarding process and providing more intuitive resources would greatly benefit users who are new to the API.

Another area where Twilio SendGrid Email API falls short is in its email template editor. While the API allows for customization, the template editor lacks advanced features and can be somewhat limited in terms of design capabilities. Enhancing the template editor with more intuitive drag-and-drop functionality and a wider range of pre-designed templates would make email creation more efficient and visually appealing.
What problems is the product solving and how is that benefiting you?
Reliable Email Delivery: One of the core challenges in email communication is ensuring reliable delivery. Twilio SendGrid Email API addresses this issue by leveraging a robust infrastructure and delivery optimization techniques. It handles complex tasks such as managing sender reputation, handling bounces and spam reports, and implementing authentication protocols like SPF and DKIM. As a result, emails are more likely to reach the recipients' inbox, reducing the risk of undelivered or lost messages. This reliability ensures that important information, notifications, and marketing campaigns reach the intended audience consistently.

Scalability and Performance: Scaling email delivery infrastructure can be a significant undertaking for businesses, particularly during peak periods or when handling large email volumes. Twilio SendGrid Email API offers a scalable solution that can handle varying workloads effortlessly. Whether you need to send a handful of transactional emails or execute massive marketing campaigns, the API efficiently manages the volume without compromising performance. This scalability ensures that businesses can expand their email reach and accommodate growing demands seamlessly.

Analytics and Optimization: Understanding the effectiveness of email campaigns is vital for businesses to refine their strategies and improve results. Twilio SendGrid Email API provides comprehensive analytics and reporting capabilities. Users can access valuable insights such as open rates, click-through rates, engagement metrics, and bounce rates. This data empowers businesses to measure the impact of their email campaigns, identify areas for improvement, and optimize their email content, timing, and targeting.By leveraging these insights, businesses can enhance engagement, increase conversions, and build stronger relationships with their audience.


    sujith g.

We are a premium user of Sendgrid- Email api

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
We liked the fact that we could start with a free tier and when we grew and knew we had a good business transform our account to a PRO plan. Now we have 2 account each credit worth of more than 150k recurring every month.
Payment option and fexibility is also pretty good.
What do you dislike about the product?
We havent face any issue with sendgrid
For tracking purposes they use their sendgrid tracking URL, which has a bad effect on our very important email campaigns.
What problems is the product solving and how is that benefiting you?
We needed a very realiable email service provider to send mails to clients. As you know the importance of sending client emails and to make them fall in inbox is itself a difficult task. Sendgrid does that in a realiable and convincing way.


    Syed R.

The Best SMTP & Email Marketing Tool

  • May 24, 2023
  • Review provided by G2

What do you like best about the product?
Firstly, they offer start-up credits which is a big saviour for nascent stage businesses, their APIs are super efficient; they deliver email in fractions with accuracy. It's easy to configure and a layman can design and deploy the emailer.
What do you dislike about the product?
Their email credit system usually has synchronization problem and that creates trouble for startups as they are blocked from sending emails all of a sudden.
What problems is the product solving and how is that benefiting you?
We are able to send marketing emails, transactional emails with personalization, track the deliverables, understand the user behavior with their analytics


    Verified User in Retail

An essential tool to keep our domains in good condition and send emails properly

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Connecting other platforms to Sendgrid and stopping worrying about deliverability has been critical to our company and marketing strategies, both on the sales and transactional emails sides. Now we can monitor the quality of our emails, connect new domains to our servers and be aware of their score.
What do you dislike about the product?
It takes a bit of a steep learning curve for users who don't know about programming or marketing automation. It is not something severe, but it would be good if the platform were a little more friendly
What problems is the product solving and how is that benefiting you?
Sendgrid has solved our deliverability problem to a large extent. There is always the possibility of someone marking you as spam or bouncing in your inbox. However, Sendgrid manages to get the emails to our clients' inboxes ALWAYS