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SendGrid Just Works
What do you like best about the product?
Ease of use, great documentation, great deliverability
What do you dislike about the product?
No way to auto-purge suppression lists other than bounces.
What problems is the product solving and how is that benefiting you?
Integrating our CRM with Sendgrid was easy.
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SendGrid solves email problems
What do you like best about the product?
Integration with the SendGrid API is straight forward and just works, it is all great to have the smtp option for legacy apps
What do you dislike about the product?
Additional smtp accounts uses up team member allocation, this should be separate
What problems is the product solving and how is that benefiting you?
We send application transactions emails using the SendGrid API, which means we need a fast asynchronous and robust mechanism to send of emails, SendGrid does all these things
Recommendations to others considering the product:
Sendgrid has resolved issues with emails reported as SPAM, particularly when using a dedicated IP Address, the API is very easy to use, robust and does exactly hat we need.
Easy to Implement
What do you like best about the product?
It's very easy to implement SendGrid. I can send emails in just a few minutes. There's multiple ways to implement it into our Laravel applications (SMTP or the API). We integrated with SMTP - the documentation on setting it up was very straightforward. Took less than 30 minutes.
What do you dislike about the product?
It's difficult to deal with reporting. The reporting tools have change drastically in the past year and a half. I do like the changes you have made, but the amount of data is reduced to just 3 days and it takes longer to pull the data I need.
Biggest complaint:
Data is only stored for 3 days. I know it costs a lot of money to keep large amounts of data for clients, but I would like to search at least 1-2 weeks of data for a product I pay monthly. Even if it's just basic data (like sends, opens and clicks). I don't necessarily need all of the other data.
Biggest complaint:
Data is only stored for 3 days. I know it costs a lot of money to keep large amounts of data for clients, but I would like to search at least 1-2 weeks of data for a product I pay monthly. Even if it's just basic data (like sends, opens and clicks). I don't necessarily need all of the other data.
What problems is the product solving and how is that benefiting you?
We needed to send transactional emails (password reset, purchase receipts and event reminders). We are able to send these email effortlessly.
Recommendations to others considering the product:
SendGrid is very easy to setup and integrate into your existing servers. I can only speak to its transactional sending abilities, but all of our transactional emails have been sent for years without issue.
Easy to use, just wish you could reuse campaigns
What do you like best about the product?
Ease of use and pretty easy to implement
What do you dislike about the product?
The filtering of users and ability to reuse campaigns could be made better
What problems is the product solving and how is that benefiting you?
Transactional e-mails right now because it is what it does best.
SendGrid is flexible, performant, and easy to use
What do you like best about the product?
SendGrid has allowed us to easily create complex campaigns from within our system without worrying about actually sending the emails themselves, we simply pass them off to SendGrid and can rely on them getting delivered.
What do you dislike about the product?
Nothing major. I would like simpler marketing tool pricing that would allow experimental campaigns to be run free for new users.
What problems is the product solving and how is that benefiting you?
We're not an email focused company and used to have deliverability issues that we couldn't afford to put the resources towards addressing. SendGrid's easy to use tools helped us tackle these easily and effectively.
Reliable, flexible, cost-effective email delivery.
What do you like best about the product?
Developer-friendly. Free-tier - great for getting staging sites up. Integrates with all my production sites - wordpress sites via a third party SMTP plugin (post SMTP) and my web-apps on heroku.
What do you dislike about the product?
Official SendGrid wordpress plugin did not meet my needs and has not been updated in over 9 months. Documentation on how to integrate with third-party plugins was lacking on SendGrid's site.
What problems is the product solving and how is that benefiting you?
Improving tracking and deliverability of customer email notifications - reminders, order confirmations, newsletters, etc. Allows us to improve and track email delivery (99+%) and easily identify any bad email addresses.
Recommendations to others considering the product:
Very much worth the effort to integrate with Wordpress (woocommerce) sites even for standard client order notifications.
Amazing Service
What do you like best about the product?
99.99% up time. Low bounce rate. Awesome dashboard for analysis. Awesome Price.
What do you dislike about the product?
There isn't anything to dislike....These people at sendgrid know what they are doing.
What problems is the product solving and how is that benefiting you?
I had an app that sent out critical email based on a form submission. I was using godaddy client email system and emails would never be delivered. I almost lost a big business deal but after i switched to sendgrid everything was working like clockwork.
Recommendations to others considering the product:
As a developer, i believe that sendgrid is on the right path. Their api documentation is easy to use and information is easy to find.
Save More Money With Quality Delivery
What do you like best about the product?
I like the fact I can integrate SendGrid with my current emailing system and send quality emails that land in my subscribers inbox.
What do you dislike about the product?
What I don't like is the send ability can be a bit limited as when you send out to a new list, customer support stops the sending and emails a list of questions asking what are you sending, etc. which I felt it was very intrusive .
What problems is the product solving and how is that benefiting you?
I haven't had any problems with SendGrid email API. The benefits is control and leverage
Easy, Simple and Efficient!
What do you like best about the product?
The real-time component and simplicity of implementation of their API has done a ton for us. Also the ability to see the status of each email transaction has made it easier for us to QA issues
What do you dislike about the product?
It doesn't happen a lot but sometimes a few emails here and there get put on a block list.
What problems is the product solving and how is that benefiting you?
The API has done wonders for us. We use SendGrid's API for sending weekly reports and service recovery alerts whenever patients have poor experiences. The instantaneous and real-time capability has added a ton of value for our service
Excellent API and User Interface
What do you like best about the product?
Their robust API has SDK's in every programming language I would need it for, and they have a fully responsive, well designed back-end that allows you easily manage all aspects of their service. The back-end user interface is a pleasure to work with, and i'm easily able to integrate their services into my code.
What do you dislike about the product?
I have yet to find anything I dislike about the service, it's done nothing but solve problems for me.
What problems is the product solving and how is that benefiting you?
When deploying websites on Google Cloud Compute Engine, you are not able to send mail through PHP. I solve this problem by using SendGrid to handle all e-mails going out. In fact, i'm able to easily track problems if e-mails don't get delivered. I can search by e-mail address and find out why an e-mail bounced.
Recommendations to others considering the product:
Give it a try. You won't be disappointed.
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