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Twilio SendGrid Email

Twilio SendGrid | 1

Reviews from AWS Marketplace

3 AWS reviews

External reviews

330 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

SendGrid Makes Creating Email Marketing Campaigns Easy

  • December 16, 2018
  • Review provided by G2

What do you like best about the product?
Sendgrid has so many functions available and is quite easy to use, even for beginners. Whether you're sending a monthly newsletter or weekly email campaigns, SendGrid has what you need to create and replicate your templates, upload your email lists, and check stats after sending your campaigns.
What do you dislike about the product?
For someone who isn't at all familiar with html, creating or modifying some aspects of the email campaigns can be a bit challenging. I've also experienced troubles when it comes to emails getting clipped even when test-emails don't.
What problems is the product solving and how is that benefiting you?
SendGrid has allowed us to condense our email efforts into less programs because of the different options in SendGrid. Since the platform is easy to use, just about anyone on the team can go in and use it.
Recommendations to others considering the product:
Take your time exploring the platform first before starting to send out email campaigns. You may discover functions that are useful along the way, so don't be scared to click on anything.


    Financial Services

Precise

  • December 06, 2018
  • Review verified by G2

What do you like best about the product?
Precise and fast enough for registration flows for an app.
What do you dislike about the product?
Warming IP is a big issue at the begining if you join from another platform.
What problems is the product solving and how is that benefiting you?
Registration, recovery flows and not only.


    Ashley J.

Strong robust and highly flexible api

  • December 03, 2018
  • Review provided by G2

What do you like best about the product?
Integrates easily with a variety of tools. I like the support prompt reply with detailed solution for the problem so far best support received. Its easy to use with great amount of flexibility
What do you dislike about the product?
similar pricing to MailChimp, reporting has been changed to 3days and unsubscribed is only given to preferred unsubscribed option, it was misprinted in the documented.
What problems is the product solving and how is that benefiting you?
Used for our monthly and weekly newsletters and also for self promotion of the products with transnational mails are amazing


    Information Technology and Services

We love sendgrid

  • November 30, 2018
  • Review provided by G2

What do you like best about the product?
It is extremely easy to get up and running. The transactional email template generator is nice too.
What do you dislike about the product?
Wish there was a really simple way for testing purposes to send all emails to a test email or something like mailinator.
What problems is the product solving and how is that benefiting you?
System emails


    Scott S.

As Advertised: API for Email

  • November 26, 2018
  • Review verified by G2

What do you like best about the product?
Sendgrid does exactly what it is meant to do at a reasonable price.
What do you dislike about the product?
I haven't been able to figure out sending attachments, through attachment links are pretty straightforward to do with a mail merge.
What problems is the product solving and how is that benefiting you?
Was able to set up a single transactional email/template for all asset downloads. This is a huge time savings.


    Jennifer S.

Our company & our clients love SendGrid!

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The ease of integration, thorough API documentation, very friendly and helpful support team.
What do you dislike about the product?
Through our years of doing business with SendGrid, we have no complaints.
What problems is the product solving and how is that benefiting you?
Our business has been using the SendGrid Email API in our CRM/E-Marketing products for 5+ years now. The reason we chose SendGrid was because of its scalability and ease of integration. Our clients love the deliverability of both their transactional and deployment emails (for which we use the handy substitution tags feature). We also find the detailed reports very useful (e.g., opens, link clicks, and for undelivered emails, we can see why they failed, are they hard vs. soft bounces, etc.).
Recommendations to others considering the product:
If you're a developer looking for a reliable email API to integrate with your product, or if you're a business looking for an affordable, trusted solution to improve the deliverability of your emails, I urge you to consider SendGrid.


    Market Research

My experience with Sendgrid

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
Being able to change to anything without our domain is very useful in sending out targetted campaigns. But the dedicated IP provided for us helped improve our overall deliverability. This helped us reach out to more of our users.
What do you dislike about the product?
Inability to reach a few emails through sendgrid that are accessible through other ESPs. This puts us in a position to have to bring on multiple ESPs to solve our deliverability issues.
What problems is the product solving and how is that benefiting you?
The biggest problem that we're solving is being able to reach out to a number of users at a time. This has helped us solve a number of logistical issues.


    Mark F.

Trusted part of every project

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
I've been with Sendgrid for quite a few years. Always dependable and does everything I want.
What do you dislike about the product?
For a small business like myself, using Sendgrid with a dedicated IP (to build a trustworthy delivery history) and more than 30 days the service is expensive given the volume of email I send. That said, it's important enough that I don't skimp and pay what I have to.
What problems is the product solving and how is that benefiting you?
Dependable delivery of email via an API used in all my projects.


    Phillip R.

I use SendGrid to send out my email campaigns and measure success on my email broadcasts.

  • November 19, 2018
  • Review verified by G2

What do you like best about the product?
Easy tracking of success, quick feedback on activity, prevents most Spam alerts
What do you dislike about the product?
Only see a few days of activity, would like to see more
What problems is the product solving and how is that benefiting you?
reduces spam issues on delivery, tracking of clicks and such,
Recommendations to others considering the product:
Extend activity looking


    John A.

Bulletproof, maintenance and great features

  • November 19, 2018
  • Review provided by G2

What do you like best about the product?
It 'just works' and has transparent pricing that we can rely on. As a basic transactional email provider they are great but where sendgrid really shines is when you start using some of the more advanced features like email templates and marketing. We send 50k to 100k+ transactional emails each month with no issues at all.
What do you dislike about the product?
Support responses are a bit 'canned' when there are platform issues and sometimes the transactional template index gets out of sync and can be difficult to deal with but this is rare and eventually, platform issues resolve. We are probably just catching the tail end of software updates when we see things like this.
What problems is the product solving and how is that benefiting you?
We use the sendgrid email api for 3 purposes:

1) Transactional emails from all of our tools
2) Templates with dynamic variables. This allows all of our tools to share the same transactional library of emails. Makes maintenance and expansion super easy.
3) Localized emails: since you can have so many email templates we use this to send localized emails to our users. This has really increased click-through for us since much of our audience is global.
Recommendations to others considering the product:
Beware, they were recently purchased by another company and that can spell the end of this service.