Twilio SendGrid Email
Twilio SendGridExternal reviews
343 reviews
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SendGrid API Is a Winner
What do you like best about the product?
We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none.
What do you dislike about the product?
Not many things, multiple user support would be a great addition for agencies.
What problems is the product solving and how is that benefiting you?
Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for.
Great Service
What do you like best about the product?
It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.
What do you dislike about the product?
Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.
What problems is the product solving and how is that benefiting you?
We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.
Recommendations to others considering the product:
It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to other options, but you get what you pay for and SendGrid delivers. I would recommend SendGrid to anyone.
Perfect Product
What do you like best about the product?
The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.
What do you dislike about the product?
As of now, I don't have any issues or complaints.
What problems is the product solving and how is that benefiting you?
We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.
Recommendations to others considering the product:
If you're looking for a great product with an easy integration system with an awesome support system, I'd highly recommend this product for you and your company.
Excellent performance, features, and documentation
What do you like best about the product?
I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities.
Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!
Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!
What do you dislike about the product?
To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.
What problems is the product solving and how is that benefiting you?
The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.
Recommendations to others considering the product:
Read the documentation - I have found everything I need in the documentation that Sendgrid provides. Make sure you are following the correct version of the API.
Extremely happy with SendGrid
What do you like best about the product?
The API/Software Integration is a breeze and very easy to use. The reports are easy to generate and to understand. As well as the documentation and training information.
What do you dislike about the product?
Nothing! SendGrid meet all of our needs and then some. We have had no issues and do not expect to have any problems.
What problems is the product solving and how is that benefiting you?
Marketing e-mails, Sending bulk e-mail from our applications. Allowing end user to send e-mails from our applications.
Recommendations to others considering the product:
No need to evaluate any other system.
Powerful but easy
What do you like best about the product?
It's rare that a company has a product that can be learned quick and used immediately, but is also insanely powerful and capable of enterprise-level usage.
What do you dislike about the product?
Some UI's could be slightly clearer and more obvious.
What problems is the product solving and how is that benefiting you?
We need to send lots of reminders and notifications. Having quick access to statistics on these mails is essential, especially any rejected or blocked emails.
Excellent Choice
What do you like best about the product?
Easy setup was the primary factor for me. But once connected the deliverability was immediate. No more lost billing emails. This reduced phone support time due to customers not recieving invoicing and subsequent late fee notices. Sendgrid solved a big headache for us.
What do you dislike about the product?
I wish the private IP option were a bit cheaper, but realize most may not need this feature.
What problems is the product solving and how is that benefiting you?
Email reliability. Our billing platform now has 100% high open rates due to not being caught in spam filters.
Great resources, simple-to-use tool, amazing activity feed
What do you like best about the product?
My team relies on the activity feed. It is a powerful tool that allows us to monitor our domain health and general audience engagement.
What do you dislike about the product?
It would be great if you could create triggered email flows.
What problems is the product solving and how is that benefiting you?
Email acquisition, and email marketing
Very easy to use and reliable
What do you like best about the product?
The user interface that is very easy to use. Even without coding experience you can use it.
What do you dislike about the product?
It doesnt have many ready made templates that can be used straight away but you need to upload yours.
What problems is the product solving and how is that benefiting you?
We are sending Transnational emails with Email API
Perfect solution for my small web design/dev business
What do you like best about the product?
Ease of setting up API integrations with my client's WordPress sites. I do not have email services setup on my server for security reasons. SendGrid makes it easy to send mail from the sites on my servers and easily track deliver-ability when my clients say they haven't received something (which is 100% of the time user error).
What do you dislike about the product?
I have found the SendGrid service incredibly reliable. I have not yet had any issues.
What problems is the product solving and how is that benefiting you?
Sending emails from contact forms on my client's websites has always been unreliable. SendGrid has 100% fixed this issue and it's incredibly easy to setup.
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