Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Twilio SendGrid Email

Twilio SendGrid | 1

Reviews from AWS Marketplace

3 AWS reviews

External reviews

330 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Great tool for sending out emails and integrating with your own website

  • November 05, 2019
  • Review provided by G2

What do you like best about the product?
I used SendGrid to send out emails and register users on my personal website. It's great for notifying your customers.
What do you dislike about the product?
The setup and configuration took me some time as I had to install the API library that SendGrid provided for my web application.
What problems is the product solving and how is that benefiting you?
Registering new users to my website, sending out notifications to engage users and send them back to my website


    Antone A.

Not a good experience

  • October 22, 2019
  • Review verified by G2

What do you like best about the product?
Their stats page. It was very informative and gave various insights. Their support was very responsive and they actually accept that the fault is from their side and compensate it even from their end. The panel is easy to set up and they guide you with everything if you're new to email marketing.
What do you dislike about the product?
Their IP pool, really annoying to deal with it and they push you to buy their dedicated IP which costs way more because it is included in a plan. For a price tag, they actually throw on you this is unacceptable. When requested to change your IP for better deliverablty they refused it saying it is automated. I've proved their IP is blacklisted and yet they refuse to change their IP and try to push a product when the solution should've been given automatically considering you're paying 100$+ a month.
What problems is the product solving and how is that benefiting you?
Not really solved anything. Trying to move away from it now.
Recommendations to others considering the product:
It has a huge price tag. If you're a small business and totally dependent on email marketing go for it. But you will have to work hard to keep the reputation up since you will have to work on your dedicated IP address. You're basically paying huge bucks for them while they do nothing since you're going to build IP reputation along with a domain reputation (If it's a fresh domain). Rethink twice if you're sure you want to take this approach


    Photography

Easy & Affordable Email API

  • September 04, 2019
  • Review provided by G2

What do you like best about the product?
It is incredibly easy to set up and API and integrate it into whatever platform, service, or application you're using.
What do you dislike about the product?
I would like to see more options for email marketing.
What problems is the product solving and how is that benefiting you?
I am able to set up email integrations for client websites.


    Yuwen Z.

Great for students

  • September 01, 2019
  • Review verified by G2

What do you like best about the product?
Their support and unsubscribe groups... Also the generous discounts for students!
What do you dislike about the product?
Unsubscribe group only available for APi
What problems is the product solving and how is that benefiting you?
cPanel / WHM as well as other php scripts
Recommendations to others considering the product:
This is great software, and well, since they would only limit email quota, not features, get this!


    martha g.

It simplifies the tasks in the handling of your e-mails!

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
This tool is very well on its way with its integration of different complements that are working today, programming and automation of e-mails, which usually shine on calendar days established for promotions, whether new products, price offer, mainly attracting new viewers who have not had a vision more than light on us with which we can clarify our purpose. It has an integration to complements to work with wordpress that can synchronize the fluidity of the corresponding work of each tool.
What do you dislike about the product?
The handling of the tool is somewhat complicated, the interface to control the page, finding emails that have been sent previously becomes difficult to have no distinctions of relevance, with mass emails with positive results other negatives within the same tool, to update the trends that have no importance and those that were changed.
What problems is the product solving and how is that benefiting you?
With this tool, it has been easy to handle e-mail communication to recurring customers, separate different messages for factors and scopes not equal one from the other, to specify the services to each customer, customize the messages as little as possible to have a striking message to who receives it among many recipients.
Recommendations to others considering the product:
This program will fit very well, with any start in email marketing campaigns, which can be used to land on certain websites that can be appreciated the goals of your company, implementing this service in the business can open doors to communicate with large customers, or great partners, an opportunity that can not be missed before the current digital marketing.


    Financial Services

Very helpful for our Support

  • August 01, 2019
  • Review provided by G2

What do you like best about the product?
For me, the thing I like best is making use of the email address finder and the blacklist. Normally that's where our issues arise, and SendGrid makes it really easy to hunt down the messages and the email addresses I need to ensure proper delivery.
What do you dislike about the product?
I have no substantive issues with SendGrid at all. I could stand a bit less in terms of the number of options on the side, but that is probably because my use case is rather more limited.
What problems is the product solving and how is that benefiting you?
Normally, I'm trying to see if someone did actually get an email and it's just in their spam folder, or if there's an issue within our own network that's causing a no-send issue. Other times I've had to go in to unblock an email address.
Recommendations to others considering the product:
Take some time to play around with the options just so you know how they flow. Initially it's a bit overwhelming, as there are just so many buttons, but you find what you need and it gets to be a simple process and you can do what you need in a heartbeat.


    Matthew K.

SendGrid API Is a Winner

  • May 09, 2019
  • Review verified by G2

What do you like best about the product?
We use the SendGrid API for integration into at least 20 Wordpress websites. As well as custom deployments. The ease-of-use and documentation are matched by none.
What do you dislike about the product?
Not many things, multiple user support would be a great addition for agencies.
What problems is the product solving and how is that benefiting you?
Ability to send transactional email in a breeze. Great reporting helps us determine successful integrations AND ensures customers are getting the important emails they ask for.


    Joe C.

Great Service

  • April 29, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us.
What do you dislike about the product?
Some features are a little limited like batch sending with subusers. The service is a little on the expensive side.
What problems is the product solving and how is that benefiting you?
We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task.
Recommendations to others considering the product:
It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to other options, but you get what you pay for and SendGrid delivers. I would recommend SendGrid to anyone.


    Bryan B.

Perfect Product

  • April 10, 2019
  • Review verified by G2

What do you like best about the product?
The ability to customize the way I send my emails through our in-house software and the ability to sync the two together so effortlessly.
What do you dislike about the product?
As of now, I don't have any issues or complaints.
What problems is the product solving and how is that benefiting you?
We're growing our business by sending our property campaigns to our users and figuring out which CTA's they're actually clicking on and better servicing our clients.
Recommendations to others considering the product:
If you're looking for a great product with an easy integration system with an awesome support system, I'd highly recommend this product for you and your company.


    Chance F.

Excellent performance, features, and documentation

  • April 01, 2019
  • Review verified by G2

What do you like best about the product?
I like the flexibility and range of solutions that Sendgrid offers. I appreciate the Sendgrid platform provides SBMSCloud the ability to integrate email into our proprietary customer management solution as well as providing a suite of ready made solutions to assist with our marketing activities.

Additionally, the technical capabilities and documentation provided by Sendgrid are the best I have found!
What do you dislike about the product?
To date, I haven't found any service or tool provided by Sendgrid which I disliked. Their tools and services have functioned one hundred percent and their pricing is reasonable. No complaints.
What problems is the product solving and how is that benefiting you?
The Sendgrid platform allows me to integrate custom email solutions into the applications I provide to my customers. We are also working on our first marketing campaign with Sendgrid and the process has been smooth, responsive, and logical for our needs.
Recommendations to others considering the product:
Read the documentation - I have found everything I need in the documentation that Sendgrid provides. Make sure you are following the correct version of the API.