Twilio SendGrid Email
Twilio SendGridExternal reviews
343 reviews
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Some good, some bad
What do you like best about the product?
SendGrid is very customizable and has a variety of features we use routinely, including custom unsubscribe links to help us keep our mail list sectors integrated with another database. Another handy feature is the ability to custom-design each section of your mailings through HTML coding. This allows you to place and set everything exactly as you want it, no relying on preset content cubes that you cannot fully customize. There is a nice little error signal when the code is incorrect beside each line with errors so you can easily identify where the error may be. Useful: HTML codes auto-populate the second half of whatever you're inserting, i.e. when you type it auto-inserts .
What do you dislike about the product?
However, HTML coding can be difficult and tricky. As mentioned, it auto-populates the ending tag for HTML, so sometimes it puts it where you don't want it, and you must remember to go back and move or delete it. Sometimes it misinterprets things in URL links, particularly the &, and flags it as an error even though there is not one. I'm not super advanced in HTML, so sometimes it's a LOT of trial and error to get something to display correctly. There might be pre-designed building blocks for general/common email sections, but I have never seen them. So if you're not an advanced HTML designer, this can be tricky to use. We have a graphic designer who sets up our new templates, then I typically just copy and paste an old campaign and update the links as necessary, but it still can be a LOT of work. It's mostly user error and lack of training on my end, but still frustrating. And be careful when scheduling--the default is set to schedule for the day AFTER you created/edited the campaign. I had to learn this the hard way when something I scheduled was not delivered as anticipated. That seems counterintuitive to me. Not a major deal, just something to be aware of.
What problems is the product solving and how is that benefiting you?
As mentioned, we use SendGrid to email communications to our members through a variety of mailing lists. We are better able to manage our lists with SendGrid and customize the emails to our exact specifications, so they look really sharp and professional.
The Absolute Pits! Spammers Delight!
What do you like best about the product?
Nothing. They are incessant spammers. I guess if you're a spammer, it's perfect for you.
What do you dislike about the product?
Everything. They are the biggest spammers ever. They'll take any client who promises to spam. Do not bother reporting spam abuse to them. They'll ignore it and send an automated response, then do nothing about it. They are incessant!
What problems is the product solving and how is that benefiting you?
Stopping spam.
Sendgrid - The most easiest API for sending emails
What do you like best about the product?
The best thing about Twilio Sendgrid API is the ease of setup. First, when I created an account with Sendgrid, the steps to integrate your existing email server with Sendgrid Email API is very easy. Very few parameters like the API ID, password and username provided by Sendgrid need to be configured into the existing SMTP server and its done.
Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$.
One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill.
Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$.
One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill.
What do you dislike about the product?
Most of the features provided by Sendgrid are useful for detailed analysis and further action. Nothing which I dislike as such.
Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period.
Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period.
What problems is the product solving and how is that benefiting you?
I am using Twilio SendGrid Email API to send emails to a large list of prospective customers on behalf of my client. Generally, I am sending upto 10000 emails on a daily basis, and the performance of Sendgrid servers is quite good.
Recommendations to others considering the product:
Just go for it and forget about your email deliverability issues.
SendGrid API is the best email API I found in years
What do you like best about the product?
I needed an email API to implement in some of my websites. I use it for transactional emails and our email marketing service. We developed all features, and it works well with Twilio SendGrid Email API. It is easy to implement, maintain and the documentation is enough to start.
What do you dislike about the product?
The plan's price is something that one should know before starting to use the service. In the beginning, they were giving more than 10k sends per month. Nowadays, they give 100 sends by day. This amount is enough to begin, but if you need to grow a little bit, you will need to pay.
What problems is the product solving and how is that benefiting you?
We needed to implement a system for our transactional emails on different websites. Now, I use Twilio SendGrid Email API in all my websites unless someone wants to use another service. For me, their API is easy to use, and once you have developed a function to use it, you can replicate this function if you want to send emails to another website (program) that you are creating. As a developer, I recommend it.
Recommendations to others considering the product:
You have to check their price. The Email API works as expected, and the documentation is excellent. However, the cost can be something that you have to take into account.
SendGrid API just Works
What do you like best about the product?
The API is well documented. Examples are clear and testable.
What do you dislike about the product?
Nothing. SendGrid has improved over the years.
What problems is the product solving and how is that benefiting you?
I need a queuing system for an application. SendGrid's promised based API works well
Recommendations to others considering the product:
If you use C#, then the .NET API rocks
Fastest Integration I Have Ever Done
What do you like best about the product?
Twilio SendGrid has a very to use API which allows you to get up and runninng in minutes. I can also get to enforce which email addresses can send from my API key and this is a major plus for control and security. The free 100 email per day limit is also very ideal for testing.
What do you dislike about the product?
I hvave not come across any of these yet.
What problems is the product solving and how is that benefiting you?
This API has really helped with customer onboarding and email verifications. SendGrid is very reliable and we use it for all our email comms in our apps
Email API made easy
What do you like best about the product?
It was a super easy setup process from an engineering perspective. All you need is to make an API call and you're set.
What do you dislike about the product?
I think the visibility into deliverability could be improved. Sometimes it's tough to understand when recipients are opening their emails fully.
What problems is the product solving and how is that benefiting you?
We used to deliver our emails via our own application server, so using an external service sped up our platform.
Reliable and Cost Effective
What do you like best about the product?
That I can count on SendGrid to get important emails sent to our customers and company representatives
What do you dislike about the product?
I have no complaints, love this service. The price is excellent and the platform easy to use
What problems is the product solving and how is that benefiting you?
We use SendGrid to ensure delivery of reservations made on our websites, in the past we found that customers and stores we manage were not receiving notices 100% of the time. Since we started using SendGrid I can sleep better at night knowing we're not losing business
Recommendations to others considering the product:
If you're having issues with emails not getting sent through your website using traditional methods I would highly recommend giving SendGrid a try. Since using the API on our website deliverability has been 100% and we are no longer worried about losing business or email not getting sent.
Simple and Reliable Email Client
What do you like best about the product?
Great documentation for the API lends to a productive developer experience.
What do you dislike about the product?
After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product.
What problems is the product solving and how is that benefiting you?
Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well.
Recommendations to others considering the product:
Fully consider all the aspects that may affect your price (such as email volume and features) before going with Sendgrid. The price is worth it if you're taking advantage of all the features Sendgrid has, but if you just need a very simple email API for high volume sending there may be cheaper options with fewer frills.
Send Beautiful Emails without Coding Background
What do you like best about the product?
Sendgrid's interface is pretty intuitive. I have no background in creating emails or coding, but I can use the templates SendGrid offers with ease. Their templates are easily personalized.
What do you dislike about the product?
I had the hardest time setting SendGrid up with a 3rd party software. My company uses Monday.com. We wanted to send emails to clients at different stages of thier project based on "statuses". We had to hire a developer to build out the project.
What problems is the product solving and how is that benefiting you?
My company used to sent out very basic text and email updates. They included no branding, and no links. With Sendgrid, I can send out beautifully crafted professional emails with links to our socials, requests for reviews and referrals. Our referrals and reviews have increased, and our clients note that they have been very happy with our communication.
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