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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Beth P.

Excellent Platform for Seamless Meetings and Business Connections

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is an excellent platform for holding meetings, communicating with clients, and connecting with potential business partners.
What do you dislike about the product?
Sometimes I we can have issues with connection, but this is more an internet provider problem.
What problems is the product solving and how is that benefiting you?
We have two locations - this helps both locations be on the same page with one another.


    Jorge M.

Robust and Effortless Meeting Management Solution

  • November 24, 2025
  • Review provided by G2

What do you like best about the product?
The system is robust and makes it easy to connect and manage ongoing meetings. In my experience, it's one of the easiest solutions available on the market.
What do you dislike about the product?
Although the cost is somewhat on the higher side, I believe it is definitely worth it.
What problems is the product solving and how is that benefiting you?
It allows us to connect with a wide range of clients without any issues, and if any problems do arise, they are usually due to user errors.


    Shehab A.

Efficient and User-Friendly for Seamless Team Collaboration

  • November 23, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate how easy Zoom Workplace is to use. Its intuitive interface allows me to navigate efficiently, saving time and effort when starting or joining meetings. The video and audio quality are generally clear, which enhances communication significantly. I love the one-click meeting feature which makes initiating or joining calls incredibly swift. The seamless screen sharing option enables me to explain concepts and share information effortlessly. Additionally, the chat and file-sharing functionalities within Zoom Workplace help keep all my communication organized in one place. I also find breakout rooms extremely useful for small group discussions, promoting productive collaboration. The calendar integration feature is fantastic, as it simplifies scheduling and joining meetings without any hassle. Switching from Microsoft Teams to Zoom Workplace was the right decision for me because it offers a simpler, faster, and more user-friendly experience. The initial setup was a breeze, taking just a few minutes to download the app, sign in, and start utilizing all its main features, making the transition smooth and stress-free.
What do you dislike about the product?
Some things in Zoom Workplace could still be improved for me: * Sometimes the audio or video quality drops if the internet isn't perfect. * Notifications can feel a bit too many or distracting. * The interface has many options, so it can feel a little crowded at times. * Switching between meetings and chats could be smoother. Overall, it works well, but a bit more simplicity and stability would make it even better.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless video meetings and screen sharing, enhancing team communication and connectivity remotely. It replaces long meetings, simplifies sharing ideas, and organizes communication, making work smoother and saving me considerable time.


    Treivon H.

zoom is the best

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
zoom workplace is incredibly helpful because it allow seamless communicationn and collaboration, wether team members work remotley or in office or in school it helps because it makes the work move alot faster and intelligent.
What do you dislike about the product?
i dont really have much to dislike other than when the wifi reception is low it tends to cause glitches and issues when working. i really think zoom can find a way to make it more efficient for all customers
What problems is the product solving and how is that benefiting you?
buy providing advanced ai technology to make the website more efficeint for me to use this includes better security better qauallty and more control over the meeting or bussines that i am doing


    Diksha G.

Zoom Workplace: The Ultimate Virtual Meeting Solution

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
I love using Zoom Workplace for staying connected with colleagues and batchmates because it is incredibly helpful for virtual meetings, saving travel time thanks to its easy connectivity. The video and audio quality are outstanding, ensuring clear communication. Zoom Workplace significantly enhances productivity in remote work situations by offering features like screen sharing for presentations and recording meetings, which are invaluable for retaining important information. The chat feature is also really handy for quick questions or side conversations, making real-time collaboration a breeze. The platform has become my go-to for team meetings, virtual catch-ups, and get-togethers due to its reliability and effectiveness. I am particularly fond of the virtual whiteboards and reactions feature, which add a creative and interactive touch to meetings. Additionally, the initial setup is straightforward; sharing a single link allows easy connectivity with multiple institutes, making it an excellent choice for marketing and collaboration across universities. Overall, Zoom Workplace is a total game-changer for productivity and seamless virtual interaction.
What do you dislike about the product?
I occasionally experience video and audio lag, but this usually happens in areas with weak or fluctuating network connectivity. Although it's a rare occurrence and mostly due to unstable internet rather than the app itself, it can be disruptive when it does happen.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless virtual meetings, enhancing productivity by saving travel time. It offers excellent video and audio quality, reliable remote connectivity, and features like screen sharing and recording, making meetings interactive and collaborative.


    Spandana N.

Reliable Platform for Seamless Remote Collaboration

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
I love using Zoom Workplace for my daily communication and collaboration needs because it offers clear video and audio quality, making virtual meetings straightforward and effective. I find the screen sharing feature smooth and invaluable for presentations, and the clean interface ensures meetings are easy to manage. The platform is reliable and simplifies connecting with team members, fostering a more organised and efficient remote or hybrid working environment. Additionally, the initial setup was easy and straightforward, with an intuitive interface that required no complicated configuration, enhancing the user experience significantly.
What do you dislike about the product?
Although Zoom Workplace works well overall, there are areas that could be improved. At times, the platform can feel a bit heavy on system resources, especially during long meetings with multiple features running. Notifications across devices can be inconsistent, and managing different chat channels could be more streamlined. It would be beneficial to have more built-in tools for collaboration without having to rely on third-party integrations. Improving these aspects would make the experience even smoother.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to streamline communication and collaboration, solving remote work challenges by facilitating virtual meetings, screen sharing, and organized team coordination, enhancing efficiency regardless of location.


    ashish g.

All-in-One Collaboration Made Simple and Reliable

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace brings meetings, chat, whiteboards, and collaboration under one roof , it’s simple, reliable, and easy to use.
What do you dislike about the product?
Sometimes, it consumes a significant amount of CPU and bandwidth, which may cause things to slow down. Additionally, moving between features such as chat and the whiteboard could be smoother.
What problems is the product solving and how is that benefiting you?
By combining meetings, chat, and collaboration tools into a single platform, it removes the hassle of switching between multiple apps. This not only saves time but also enhances team coordination and ensures that communication remains seamless.


    Manish G.

Smooth Video Conferencing with Essential Features

  • November 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace primarily for conducting interviews, trainings, and meetings, and I really appreciate its clear audio and video conferencing capabilities. This ensures that communication is effective and helps identify the person who is being interviewed, which is crucial for my work. I find the smooth video conferencing and screen sharing features invaluable, as they seamlessly facilitate presentations and interactions. Additionally, I like the raising hand feature, which allows individuals to provide feedback or intervene during a training session or meeting, thus promoting interactive and inclusive discussions. The app and web support enhances accessibility, allowing me to use the platform on various devices, which is very convenient. I particularly enjoy the option to connect with multiple team members simultaneously, a capability that many other video conferencing apps lack, making Zoom Workplace a more versatile choice for team collaboration and communication.
What do you dislike about the product?
I find that Zoom Workplace could benefit from offering more advanced features. Specifically, integrating with DevOps tools would be highly beneficial for teams like mine. Additionally, while the whiteboard feature exists, it lacks the versatility and functionality of more sophisticated tools like Miro board and sticky notes. Enhanced whiteboard capabilities would greatly improve collaborative sessions during meetings.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace allows smooth video conferencing with multiple team members. The screen sharing and raising hand features support effective interviews and engagement during meetings.


    Consumer Electronics

Revolutionizing Hybrid Work with Seamless UCaaS Integration and AI

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
The greatest value of Zoom Workplace now goes far beyond simple video calling; it lies in its impressive transformation into a comprehensive Unified Communications as a Service (UCaaS) platform, along with the thoughtful integration of the Zoom AI Companion. While Zoom continues to set the standard for video quality and reliability, what truly impressed us was how smoothly Zoom Phone and Zoom Team Chat work together. This integration has reshaped our hybrid work approach, allowing employees to transition effortlessly from a video meeting to an external phone call or a team chat, all within the same application. The AI feature, which provides real-time meeting summaries and action items, has been a real breakthrough, making sure that decisions made during meetings are automatically recorded and followed up on.
What do you dislike about the product?
While Zoom Workplace excels in communication, there is room for improvement in how it integrates with third-party document and task management systems. The platform does provide its own tools, such as Zoom Whiteboard and Zoom Docs, but these offerings are not as advanced or as seamlessly connected to Microsoft 365 or Google Workspace workflows as some alternatives. As a result, users often need to switch between different applications when meetings require extensive co-editing. Additionally, although the AI features are impressive, the licensing fees for advanced functionalities and conference room services can become quite substantial, especially for large organizations that have already invested in hardware from other providers.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addressed the challenge of having multiple, disconnected communication tools and the resulting employee context fatigue. In the past, we relied on a legacy PBX system, a separate chat app, and a different video conferencing platform. By bringing all these functions together within Zoom, we were able to cut infrastructure costs significantly and make IT support much simpler. Most importantly, the overall user experience has become much more cohesive: employees now spend less time juggling different applications and more time focusing on their work. The smooth transition from chat to voice call to video call has sped up decision-making and made collaboration in our hybrid work environment feel more natural and less frustrating.


    Hannah M.

Seamless, User-Friendly Meetings with Effortless Integration

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workspace works seamlessly across almost every platform and is extremely user-friendly. It also integrates with Google Calendar, allowing me to send meeting invitations that include the Zoom link automatically.
What do you dislike about the product?
Sometimes, after I have shared my screen with someone, it can be difficult to figure out how to view their screen when they share it with me.
What problems is the product solving and how is that benefiting you?
This platform makes it much easier to hold virtual meetings with remote teammates and clients, largely because it is widely adopted across the remote work industry. I also find it to be more reliable than Google Meet.