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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,999 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Celina N.

"Love the constructive engagement between lecturer and students by virtual whiteboards"!

  • July 10, 2024
  • Review verified by G2

What do you like best about the product?
Elegant and smart dashboard.
Exemplary for constructive engagement between students and lecturer by virtual whiteboard.
Elemental app with phone calls internationally.
Incredible for session recording for easier connection.
Live chats are remarkable for quick communication.
What do you dislike about the product?
Live chats makes communication more efficient.
Mobile friendly.
What problems is the product solving and how is that benefiting you?
Superlative app with international phone calls.
Efficacy for virtual whiteboard for constructive engagement for students and lecturer.
Outstanding for quick live chats for quick communication.
Terrific for easier join by one click.
Scheduling is effective with calendar.


    John G.

"Zoom is mesmerizing for it's healthy global phone calls & conduciveness for virtual meetings"!

  • July 10, 2024
  • Review verified by G2

What do you like best about the product?
Conducive for virtual meetings with clients and colleagues anytime.
Outstanding for remote collaboration as team by chats.
Efficiency with having healthy phone call globally.
Splendid with responsiveness of live chats.
Screen share is terrific for remote presentation.
What do you dislike about the product?
Terrific with screen share for remote presentation.
What problems is the product solving and how is that benefiting you?
It's fantastic for healthy phone calls from any part of the world.
Calendar is astute for scheduling of events and reminders.
Effectiveness for screen share to large number of people for remote presentation.
Live chats is effective while on a conference call.


    Information Technology and Services

The worst support service

  • July 10, 2024
  • Review provided by G2

What do you like best about the product?
just a regular tool for video calls nothing special ...
What do you dislike about the product?
the worst support team ...
1. I needed help from the Zoom billing team. I offered to set up a call via Zoom, but the Zoom billing team told me they do not use Zoom for calls. Instead, they use direct mobile phone calls and provided me with a list of 5-10 countries they support. Once again, Zoom support is not using Zoom for support.
2. If the support team does not respond within 5 minutes, you have to wait another 5, 10, 30, 60, or even 120 minutes for a response. However, if you do not respond within 5 minutes, they will close the chat.
3. The support team decides when to close the chat. In my case, I was having a conversation and asking questions when the support agent left the chat without any explanation.
What problems is the product solving and how is that benefiting you?
f2f meetings


    leah m.

"Zoom is always extra for it's extraordinary work for scheduling of events"!

  • July 10, 2024
  • Review verified by G2

What do you like best about the product?
Fondness with Zoom for efficiency with scheduling of events.
Super terrific for virtual conference calls with colleagues remotely.
Remarkable for file sharing and documents.
Splendid with participant permission to access a presentation.
Easily downloadable.
What do you dislike about the product?
Easily downloadable app to use.
Exquisite for file transfer.
What problems is the product solving and how is that benefiting you?
Convenient for seamless phone calls.
Effectiveness with file sharing and documents.
Terrific for virtual conference meeting with colleagues.
Reliable for participants permissions for access of presentation.
Mobile app is downloadable and easy to install.


    claire w.

"Zoom is a spontaneous membrane for it's assurity of virtual meetings,Live chats and whiteboards"!

  • July 10, 2024
  • Review verified by G2

What do you like best about the product?
Assurity with virtual whiteboard for interactive training.
Incredibly awesome for quality of video conference calls.
Fascinating for presentation for trainings.
Remarkable for virtual meetings.
Intuitive dashboard.
Faster file transfer and sharing.
What do you dislike about the product?
Great for presentation.
Requires internet to work.
What problems is the product solving and how is that benefiting you?
Effectiveness with virtual meeting with client from anywhere remotely.
Fascinating for presentation to share ideas through your own screen.
Incredible with live chats for robust communication.
Outstanding with fast file transfer and sharing.
Mobile app is so friendly.


    Automotive

Zoom is very useful

  • July 09, 2024
  • Review verified by G2

What do you like best about the product?
Zoom is very useful because its video is very clear.
What do you dislike about the product?
Sometimes the video cuts out which makes it hard to understand other participants.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to communicate with other users.


    Harshitha N.

Perfect for instant connects from anywhere

  • July 09, 2024
  • Review verified by G2

What do you like best about the product?
Zoom workplace is the best collaboration tool, which is user friendly. It supports any device to login and I use it almost everyday for the office connects. The integration is super helpful with office tools and easy to screenshare and I try and implement multiple apps in it. Whenever we have trouble, the support from backend team is quicker.
What do you dislike about the product?
Nothing much here. Its a easy going one for me.
What problems is the product solving and how is that benefiting you?
I work from home, hence I connect with my peers and all my meetings are scheduled through Zoom workplace videos. Its the best face to face collaboration tool with a great opportunity in screen sharing.


    Gourav V.

Best Software For Video Chat and Meeting

  • July 09, 2024
  • Review verified by G2

What do you like best about the product?
I like best about Zoom Workplace is its seamless integration of communication and collaboration tools, making it easy to connect and work with colleagues from anywhere and anytime.
What do you dislike about the product?
Zoom Workplace can sometimes experience connectivity issues, leading to interruptions during important meetings.It makes me some time frustrate.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses several critical challenges in modern work environments, particularly in facilitating remote collaboration. It provides a comprehensive platform for virtual meetings, enabling seamless communication among team members regardless of their physical locations.


    Jess L.

Good performance and user experience.

  • July 09, 2024
  • Review provided by G2

What do you like best about the product?
It's user friendliness, excellent audio and video quality, that improve online meetings and team work.
What do you dislike about the product?
Sometimes after prolonged meetings zoom may have some problems and you have to restart your device for you to use it again.
What problems is the product solving and how is that benefiting you?
The issue with geographical location.Its easy now because we can schedule meetings with staff any at time that is deemed convenient.


    Wholesale

Excellent features and effective working!!

  • July 08, 2024
  • Review provided by G2

What do you like best about the product?
It's really helpful for day to day meetings, easy to share link and connect! Comes with easy to access features for efficient meetings.
What do you dislike about the product?
There's nothing to dislike to be honest!
What problems is the product solving and how is that benefiting you?
It helps to connect to others no matter where they are and is really helpful in terms of doing a presentation as well!