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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Education Management

terrible customer service

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
It works usually as it needs to and has minimal latency issues
What do you dislike about the product?
Custoemr support is horrendous. Trying to get someone to message you back and then accents prevent communication. An RA account is a terrible way to handle tech/billing issues.
What problems is the product solving and how is that benefiting you?
Not solving any issues that Teams doesnt with what we already pay Microsoft


    Non-Profit Organization Management

Great

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I like all of the capabailities and features.
What do you dislike about the product?
Nothing so far. I like pretty much everything.
What problems is the product solving and how is that benefiting you?
It helps facilitate our weekly staff meetings. I like that you can allow multiple screen sharing at the same time.


    Non-Profit Organization Management

Great solution when transitioning from a traditional pbx. Great service

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Easy deployment, reliable service. No issues
What do you dislike about the product?
N/A nothing to complain about. Happy with the service.
What problems is the product solving and how is that benefiting you?
We are migrating from a very old pbx. Has all the same classic pbx fearures.


    Non-Profit Organization Management

Great alternative to having a work phone on your personal phone.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I can tell whic calls are from my personal number and which ones are from my work number.
What do you dislike about the product?
Can not save contacts from numbers coming into Zoom number as you would on your personal phone.
What problems is the product solving and how is that benefiting you?
We have Zoom downloaded on our personal phones and it allows us to keep personal and buiness seperate.


    Information Technology and Services

Great Application!

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
As a long-time Zoom user, I can confidently say that this platform has transformed how I connect with colleagues, friends, and family. The ease of use and seamless experience make it my top choice for video conferencing.

Zoom’s intuitive interface is perfect for both tech-savvy users and beginners. Scheduling, joining, or hosting meetings is straightforward, and the clean design enhances usability. The video and audio quality are consistently excellent, even in large groups, with minimal lags or glitches. I particularly appreciate the versatile features like screen sharing, breakout rooms, and the ability to record meetings—these tools make collaboration and information sharing easy and efficient.

Zoom’s reliability is unmatched. I’ve used it for professional meetings, webinars, and virtual gatherings, and it has never let me down. The platform performs well across all my devices—laptop, tablet, or smartphone—ensuring flexibility no matter where I am.

What sets Zoom apart is its commitment to improvement. Regular updates bring new features and enhancements, showing that the company values user feedback. On the rare occasion I’ve needed help, Zoom’s customer support has been quick and effective. In short, Zoom is an indispensable tool that I highly recommend to anyone seeking a reliable video conferencing solution.
What do you dislike about the product?
Technical Issues: Connectivity problems, audio delays, and video lags can frustrate users, especially when trying to conduct important meetings.
What problems is the product solving and how is that benefiting you?
Zoom's breakout rooms feature allows instructors to split students into smaller groups for discussions, group work, or peer reviews, which can foster collaboration and deeper learning.


    Legal Services

Zoom Review

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
The AI Companion Collaboration Platform enables seamless productivity and better communication within our workforce and is easy to use.
What do you dislike about the product?
It was a little intimidating at first, but now we use it everyday.
What problems is the product solving and how is that benefiting you?
Makes it easier to screen share.


    Food Production

Cool

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
It works well for our meetings and helps make it more convenient
What do you dislike about the product?
The read ai that automatically adds to meetings. We can't figure out to get rid of it
What problems is the product solving and how is that benefiting you?
It makes it easier to connect with colleages who live elsewhere and complete projects


    Steve M.

Reliable service for our business needs!

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Reliable service for our webinars, meetings, calls and text.
What do you dislike about the product?
The licensing and add-ons can be confusing at itmes.
What problems is the product solving and how is that benefiting you?
Allowing us to connect internally with employees and externally with clients.


    Katie G.

Zoom makes it easier!

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom Workplace can provide great collaboration with other users on the platform! It is easy to manage from an administrator perspective! The user implementation and integration were seamless when adding users to the platform! The customer support is very responsive and will ensure you are getting the support and help you need! We use it everyday for our work environment so it is money well spent!
What do you dislike about the product?
None that I can think of! Everything checks all of the boxes we need in our company!
What problems is the product solving and how is that benefiting you?
It solves our day to day meetings and keeps us all scheduled and moving forward with organization with users!


    Information Technology and Services

good expeeriance

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use, we have great time with zoom chat.
What do you dislike about the product?
we've been having network issues latly but overall good
What problems is the product solving and how is that benefiting you?
solves ease of communication between employees