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One stop solution for meetings and chat.
What do you like best about the product?
I like that the software is intuitive enough for new employees and teams to pick up the product, implement, and use it themselves with minimal training.
What do you dislike about the product?
It would be good to have better email-in support for chat channels.
What problems is the product solving and how is that benefiting you?
Instead of having three platforms for meetings, webinars and chat, it's all available within one UI.
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Zoom is easy to use and commonly preferred by clients
What do you like best about the product?
Features and performance - Zoom has most features a business would need
What do you dislike about the product?
UI can be confusing, some buttons are not consistent
What problems is the product solving and how is that benefiting you?
Provides a meeting platform
Much better than other video conferencing software I've used
What do you like best about the product?
I love that it works, honestly. I struggle with other video conferencing providers because they'll be laggy or some functionality will not work. Zoom works well for me. I like the AI transcripts too, they're usually pretty accurate and summarize the right things. I use Zoom multiple times a day, and it's integrated with our CRM which is helpful.
What do you dislike about the product?
I don't know if it's workplace specifically, but we also have Zoom Events and it doesn't work most of the time and getting support is unnecessarily difficult.
What problems is the product solving and how is that benefiting you?
The ability to connect with the team and clients and prospects in a professional way.
A simple yet instrumental tool
What do you like best about the product?
Fluidity of the user experience. It's very easy to navigate, record, start polls, and much more.
What do you dislike about the product?
The cost seems to be a bit on the high end.
What problems is the product solving and how is that benefiting you?
Very easy to schedule and create calls. Instrumental in cross collaboration with internal colleagues and clients.
Huge fan of Zoom products!
What do you like best about the product?
Zoom conference and Zoom phone are a vital part of our daily operations
What do you dislike about the product?
User interface isn't always intuitive or easy to use
What problems is the product solving and how is that benefiting you?
Daily meetings
Zoom Experience
What do you like best about the product?
Consistency of Zoom Meetings and consistent upgrades in features.
What do you dislike about the product?
Customer Service can be hit and miss. The Zoom phone feature is also very inconsistent
What problems is the product solving and how is that benefiting you?
Ease of teleconferencing.
Good software, wish there were more integrations
What do you like best about the product?
Zoom works and is the standard for web meetings.
What do you dislike about the product?
I wish there were more integrations like competitors, but I'm sure more will come in time.
What problems is the product solving and how is that benefiting you?
Easy video meetings and webinars
We have had some difficulties but when it’s working it’s decent
What do you like best about the product?
When it's functional it's decent, I like the filters
What do you dislike about the product?
There are at times errors with links and call issues for people to join, sometimes people get stuck in the waiting room
What problems is the product solving and how is that benefiting you?
It allows up to collaborat remotely and to network
I like Zoom and all it has to offer (and more).
What do you like best about the product?
How we can manage our work phones and users. The flow of structuring calls is complicated but easy to understand. There is much to learn, but the workplace makes things discoverable!
What do you dislike about the product?
It may be difficult to navigate for beginners.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is giving an alternative to connect with clients. The ability to Zoom call or text and have that viewed with email is great.
Zoom Workplace Makes Collaboration and Conversation a Breeze
What do you like best about the product?
I love the layout and design. I like being able to create folders to categorize and organize chats. This feature is not available in Teams. I love being able to share multiple screens. I love that Zoom is private and will not show up even if you are sharing your screen. Overall, I just love the customizability of Zoom.
What do you dislike about the product?
I wish Zoom Workplace had a larger selection of GIFs, as these are a common occurance within our company. I wish you could @ or mention someone in a one-on-one chat to signal importance. I wish in meeting you could have a list of people who were not silenced if they messaged you.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves our need for a communication tools that allows effortless collaboration package in an easy to use software. It allows our teams to communicate faster, which ups productivity.
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