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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Enjoying New Aspects in Zoom Workplace

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I love the AI meeting summary, it saves a great deal of time summarizing the meetings held.
The sidebar apps are fun to use and can add some added excitement into meetings/events.
What do you dislike about the product?
Need to be careful with AI - review and editing is necessary after meeting.
Sometimes the sidebar apps are hard to get rid of, but it could just be my newness to using them/reducing them from view.
What problems is the product solving and how is that benefiting you?
Note taking and transcribing.


    Steven G.

Good business solution

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
This is very easy to use and I have not experienced any kind of issues or problems needing support.
What do you dislike about the product?
I can't think of anything that I don't like about it.
What problems is the product solving and how is that benefiting you?
Allowing screen and video capture that we needed a third party for previously


    Blair A.

Love it!

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
It integrates with other applications seemlessly.
What do you dislike about the product?
I would hope all meetings would show up, not just the meetings where you are the host.
What problems is the product solving and how is that benefiting you?
We are able to meet often without any problems and also have summaries of those meetings sent to us automatically.


    Josmelye L.

Meeting Functionality

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Meetings are stable if you internet is .
What do you dislike about the product?
Audio connection sometimes but most times works .
What problems is the product solving and how is that benefiting you?
Easy communication between clients.


    Information Technology and Services

Zoom Phone has great functionality but limited CS

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom Workplace has a lot of functionality and overall is a pretty light application. It integrates nicely with the meeting platform as well as your outlook. The interface is pretty slick and flexible.
What do you dislike about the product?
There are some limitations like multiscreen sharing, and also it can be hard to get in touch with customer service and sales.
What problems is the product solving and how is that benefiting you?
An easy solution that integrate both phone and meeting services.


    ROBEN D.

My review on the Use of Zoom Workplace

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I like using Zoom workplace mostly because it is convenient and eveything is in one place and because of that we frequently use Zoom
What do you dislike about the product?
the least, i can say, but it is geetting better, is the slowness of the connectivity. However in the past coupple of years they have been implementing some changes.
What problems is the product solving and how is that benefiting you?
We frequently have issues on people attending our classroom session in person, Zoom makes it easier to solve that problem. Thank you


    Information Technology and Services

Awesome product, but sometimes unfinished

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I love having a single solution for all my unified communication needs
What do you dislike about the product?
At times Zoom tries to be the jack of all trades and master of none. Most solutions get rolled out too early, with bugs, or even without proper RBAC, which is a must have for enterprises.

Customer support is horrible as well, good luck if you need to open a support case.
What problems is the product solving and how is that benefiting you?
Zoom workplace creates an opportunity to have all your communication in a single place, however, Zoom is not the best breed for everything.

Enterprises choose to use the best of breed, so Zoom Workplace is really more suited for small businesses.


    Inmaly I.

Zoom is very user-friendly and I love the added "fun" elements like reactions, apps, etc.

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
I love the centralized communication within Zoom for our consulting firm, allowing all of our staff across the nation to communicate on a daily basis. I also love that Zoom is continuing to roll out new features that I've historically used other platforms for - the more centralized the better. For example, Zoom Clips has been instrumental in providing process tutorials for staff who are visual learners, but may not have time to jump into a meeting.
What do you dislike about the product?
With Zoom being so widely used, I worry that customer support won't be as quick. I want Zoom to ensure that customer support stays top of mind.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a centralized location for several features that I use between phone, MMS, video clips, notes, and white board. I don't have to go back between multiple accounts in different platforms to accomplish multiple tasks.


    Mental Health Care

Zoom Makes Videoconferencing Easy

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I like the filters and the specialization features.
What do you dislike about the product?
There are a lot of steps to get a video going.
What problems is the product solving and how is that benefiting you?
Allows for meetings when not all employess available in the same place.


    Ed G.

Zoom Workplace, helping to move the business world

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom is the accepted standard for business virtual meetings. They are constantly improving the product each week.
What do you dislike about the product?
There is nothing I really dislike except for it is constantly being updated.
What problems is the product solving and how is that benefiting you?
Needing a standard that can be used with people outside our company.