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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

Zoom: The Game Changer in Virtual Meetings

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom does not focus solely on meetings. They offer other products/services (e.g. SMS and phone calling) and seamless software integrations.
What do you dislike about the product?
How we wish that the AI technology services can be offered on an account level instead of user level
What problems is the product solving and how is that benefiting you?
Scheduling of meetings, Phone and SMS sending for US clients (since our company is a remote work), software integration


    Tony L.

Very smooth experience with few issues

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Favorite feature of zoom workplace is ease of use and various management features.
What do you dislike about the product?
Nothing comes to mind right away, only thing is not related to zoom workplace itself but how for conferencing equipment we have to tie them specifically to zoom or teams. Not sure what makes them not interchangeable.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets us connect all of our employees no matter where they are located, this increases communication and productivity.


    Christina B.

Daily user

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
It is a great way to connect with my company
It is easy to use
Love the new AI companion feature on all meetings now.
What do you dislike about the product?
To connect with users outside of the organization this can be tricky for them to long in.
Sometimes I have connection issue
What problems is the product solving and how is that benefiting you?
The AI companion is great
Also having a workspace to make notes is great too


    Craig L.

Zoom presents no barriers to virtual meetings

  • August 22, 2024
  • Review provided by G2

What do you like best about the product?
How easy it is for EVERYONE on calls to use, and the clarity of the video feed.
What do you dislike about the product?
No issues really. Zoom is my favorite online meeting tool.
What problems is the product solving and how is that benefiting you?
Zoom works for my team and our clients. We don't waste time trying to figure out why video or sound don't work.


    Terry H.

Zoom Has Been A Great Tool For Us

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
The best 2 way video conferencing platform that we have used or tried.
What do you dislike about the product?
Not many downsides. If I had to pick something, I'm not a huge fan of some of the AI type features that have been added or the fixed layout options (which can be tunred off in your account) for screen sharing. It would be great if there were a way to easily link multiple zoom meetings together.
What problems is the product solving and how is that benefiting you?
Easily host virtual meetings and events for our business


    Non-Profit Organization Management

Good product

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
I like the features and what I can do with it when it comes to calls. The reactions are also good
the ability to share window, page or chrome page with all tabs
What do you dislike about the product?
In am not happy about the inability to increase or decrease the number of participants on one page. It defaults to the number and unlike Google meets, I cannot change the number. If for example, I have 25 participants and I want them on the same page, I am unable to do that yet with google meets, I have this option to decide on number of people I want to see per page. Please fix this as soon as possible Zoom
What problems is the product solving and how is that benefiting you?
Work meetings and is helping connect with my global colleagues


    Panos L.

I love zoom I use it for all mt teleconferences

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
All the tools so far but also the AI assistant and summary very helffull and te transcript
What do you dislike about the product?
I would like to be able to leave the "Sound from muscicians" always on becuse I am sharing sound from a console and in order for other to hear it i need to remember to clickk on the Sound for musicins on. I would like a setting to leave it on when i get into the room
What problems is the product solving and how is that benefiting you?
Easy communication because it is easy for non tech savvy people to use it


    Curt B.

Zoom is the Best Hands Down

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom Workplace just works! Ive used all the competitors and Zoom is the best. Audio and Video are not comparmised if one person with a weak connection joins unlike other services.
What do you dislike about the product?
There are no down sides with Zoom period!
What problems is the product solving and how is that benefiting you?
Meetings are super easy to join


    Kelly D.

Switched from Vonage to Zoom

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Ease of use, customer support & cost of plan
What do you dislike about the product?
We have nothing to complain about at this time.
What problems is the product solving and how is that benefiting you?
Recieving and making, transfering calls from office, computers or cell phones. Automated answering with directory when clients call. Zoom meetings.


    Consulting

Zoom is Great

  • August 22, 2024
  • Review verified by G2

What do you like best about the product?
Zoom is easy to use, I never have any issues and if I do have a question my account manager is quick to help
What do you dislike about the product?
I don't think that I have a downside- no issues
What problems is the product solving and how is that benefiting you?
It makes remote work much easier