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Easy to use
What do you like best about the product?
Easy to use. Easy to manage members and features easily
What do you dislike about the product?
that I cant auto send recordings to my google drive
What problems is the product solving and how is that benefiting you?
clunky video links & scheduling issues
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Zoom Review
What do you like best about the product?
Easy UI interface and ability to integrate with mutiple different vendors
What do you dislike about the product?
Zoom updates some time breaks all the integration like Gong.
What problems is the product solving and how is that benefiting you?
Video conferencing with different prospects without any issues and allow us to use gong zoon native integration.
Preferred video conferencing tool
What do you like best about the product?
Super easy to use, I like the ability to have breakout rooms when we have larger meetings to break into smaller cohorts before reconvening together.
What do you dislike about the product?
I think it is on more of the pricey side for video conferencing compared to Google meets/ hangouts
What problems is the product solving and how is that benefiting you?
Ability for large teams to collaborate/ host webinars.
Solid Platform
What do you like best about the product?
The lack of errors. It is very forgiving to issues with network or devices.
What do you dislike about the product?
The cost could be a bit lower. Other than that, no issues
What problems is the product solving and how is that benefiting you?
Remote workers
Strong addition to company comms
What do you like best about the product?
Collaboration between team & ease for clients
What do you dislike about the product?
I have really struggled recently to get some answers to relatively basic enquiries from customer care
What problems is the product solving and how is that benefiting you?
Account management is easy and all tools on one platform
Meetings and More
What do you like best about the product?
Zoom is great for video meetings. Great audio and video without locking up the computer the way some other platforms do.
What do you dislike about the product?
Phone calls take over the computer and your work is interrupted until you deal with it, and that's very frustrating.
What problems is the product solving and how is that benefiting you?
We replaced our phone system with Zoom, allowing everyone to still answer work calls without being at the office.
Very easy to use
What do you like best about the product?
I love that Zoom Workplace has easy to use - easy to see features. I can be in a meeting, then jump over to a phone call and back without anyone knowing. The backgrounds are easy to use. I like that it has the option of "auto mute" and video toggle off an on. Never any audio or visual issues.
What do you dislike about the product?
The only few things I would change is if the recording start / stop could be placed back on the bottom tool bar. Instead of having to click into a menu then adjust from there.
Also, I would like the tools to be able to take control of another users screen and use arrows, pencils, etc to be more user friendly and easy to access. It would be wonderful if it were easier to delete a notation I'd placed on the shared user screen. Sometimes this feature "bugs out" and gets stuck, delaying my continouity of my meeting.
Also, I would like the tools to be able to take control of another users screen and use arrows, pencils, etc to be more user friendly and easy to access. It would be wonderful if it were easier to delete a notation I'd placed on the shared user screen. Sometimes this feature "bugs out" and gets stuck, delaying my continouity of my meeting.
What problems is the product solving and how is that benefiting you?
I can answer calls directly from my computer and hold video meetings easily.
I'm an admin zoom account. Handling this console very user friendly and easy.
What do you like best about the product?
1) Zoom is a user friendly app
2) pricing part
2) pricing part
What do you dislike about the product?
No all good from my end.. without this app my day to day workers I'm finishing quickly.
What problems is the product solving and how is that benefiting you?
First thing is reducing my data storage work like moving this recording file another locations.
Zoom has been a great all in one solution.
What do you like best about the product?
Integration of video conferencing, phone, and ability to use desktop support for troubleshooting remote employees.
What do you dislike about the product?
For those who don't utilize the chat features it can be hard to hide the popups in zoom desktop space of chats that occurred in every single call.
What problems is the product solving and how is that benefiting you?
VC needs, phone system with call queue capabilities etc
Excellent cloud-based communications system
What do you like best about the product?
Our staff loves Zoom Meetings and Zoom Phone is a natural to pair with it. Intuitive, easy to use. Many more people can use it than Teams or other platforms. Works great from a laptop or phone. No need for p[hone handsets. Was easy to implement.
What do you dislike about the product?
Zoom Phone can be choppy. It requires a good internet connection.
What problems is the product solving and how is that benefiting you?
100% cloud-based phone and meeting systems. We never have to worry about upgrades, hardware, anything except a good internet connection.
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