Zoom
Zoom Communications, Inc.External reviews
10,058 reviews
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External reviews are not included in the AWS star rating for the product.
Great Features and Support, But Recording Delays and Time Limits Frustrate
What do you like best about the product?
1. I like the recording feature of Zoom as it helps in keeping the important discussion on record.
2. Blur feature is very nice and helpful.
3. Customer support of zoom is quite great and very fast.
4. It is very easy to use as it can be use by non technical people as well.
5. It integrates well with google calender and other third part applications.
2. Blur feature is very nice and helpful.
3. Customer support of zoom is quite great and very fast.
4. It is very easy to use as it can be use by non technical people as well.
5. It integrates well with google calender and other third part applications.
What do you dislike about the product?
1. The processing time of recording conversion is too much.
2. Limit of 40 min for non premium users is a setback.
2. Limit of 40 min for non premium users is a setback.
What problems is the product solving and how is that benefiting you?
it really helps in collaboration with my team and client as I use it in my daily routine while working from home or office apart from that It helps me in documenting the Key take aways be it in the form of documents or recordings.
Great for International Calls, But Free Version's Time Limit Is Frustrating
What do you like best about the product?
The Paid version allowed to make International Calls
What do you dislike about the product?
Worst thing was time limit on Unpaid version, it gave only 50mins for meeting and automatically ended the meeting abruptly
What problems is the product solving and how is that benefiting you?
In a virtual environment it helped for video conferencing and screen sharing but the Basic version had time limit which was very frustrating
Seamless Video Meetings That Boost Team Collaboration
What do you like best about the product?
Zoom Workplace offers a smooth integration of Zoom's top-tier video and meeting capabilities. It has seamlesly integrated with application like Microsoft Outlook calendar. This has been helping in enhancing the efficiency and effectiveness of our communication, meetings, and collaborative efforts.
What do you dislike about the product?
The platform is not very intuitive, as I found myself spending quite a bit of time navigating the settings, such as configuring notifications and setting up the application to call directly for scheduled meetings instead of joining them manually. Even figuring out how to use a basic feature like raising my hand during a meeting took me some time.
What problems is the product solving and how is that benefiting you?
This tool has proven to be valuable for scheduling meetings with both internal and external customers. It also enables recording of meetings for internal reference, which I find quite convenient. Another feature I appreciate is the meeting summary that is automatically sent out via email after each session. This is particularly helpful, as it removes the need for manual note-taking during meetings, and the summaries are always clear and concise. The live chat function during meetings is easy to use, and the screen sharing feature is also highly effective.
Stable Virtual Office with Smooth Setup, but Recording Processing Could Be Faster
What do you like best about the product?
Its a virtual office solution that feels stable and easy to use. We are using it daily and I have used it from numerous countries without any issues. Had really easy implementation path and calling being avilable straight from the mobile app is a great addtion of feature.
What do you dislike about the product?
Sometimes it takes time to process the recorded session, there should be an option to process the recording right after we are done recording it and the session is still in place, that way we would not have to wait for the file to process after ending and leaving the meeting.
What problems is the product solving and how is that benefiting you?
We have a workforce which is distrubuted across the whole world. I personally travel a lot to procure machinery and material for the company and thus we needed a virtual office space and zoom solves that problem for us.
Easy to Download and Use—Loving Everything So Far
What do you like best about the product?
It is easy to download and use. Quality is there. I have never had a "hiccup".
What do you dislike about the product?
I like everything so far. What is there to dislike when things work? LOL
What problems is the product solving and how is that benefiting you?
It is consistent and easy to manage.
Easy Meetings and Great Features, But Can Drain Battery and Lag
What do you like best about the product?
The Zoom app is great because it allows easy video meetings, screen sharing, and recording. It’s simple to use, works on all devices, and supports large groups. It’s also very useful for online classes and remote work.
What do you dislike about the product?
Sometimes the connection is unstable, and meetings can lag. Also, it uses a lot of battery and internet data.
What problems is the product solving and how is that benefiting you?
We use it constantly, and it has become an integral part of our company. It effectively addresses the challenges we face when working from home.
Reliable Video Calls with Smooth Features
What do you like best about the product?
Reliable video call with smooth features!
What do you dislike about the product?
Occasional lag and audio dropping issues.
What problems is the product solving and how is that benefiting you?
An easier way of communication.
Seamless Collaboration, Minor Connectivity and Chat Clutter Issues
What do you like best about the product?
I really like how Zoom Workplace makes collaboration seamless with its reliable video quality, easy screen sharing, and integration of chat, meetings, and whiteboards, all in one place.
What do you dislike about the product?
Sometimes meetings can experience connectivity or audio lag issues, and managing multiple chats or channels can feel a bit cluttered at times.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of remote collaboration by providing a reliable platform for meetings, chats, and teamwork. It helps me stay connected with colleagues, improves communication efficiency, and makes hybrid work much smoother.
Breakout Rooms Make Remote Testing Easy, Just Wish for More Background Options
What do you like best about the product?
I like that you can have multiple break out rooms, this helps me in my job where I run a testing center and when I do remote testing, zoom allows me to set each person in a room alone which works since they have to share their screen with me.
What do you dislike about the product?
I don't think there is really anything that I dislike about it. I wish there were more background options but other than that, it it does what Teams does.
What problems is the product solving and how is that benefiting you?
Zoom allows me to monitor multiple people testing at the same time as long as I just need to monitor their surroundings.
Effortless Meeting Setup, But Joining Can Be Confusing
What do you like best about the product?
Easy to set up meetings with internal and external members
What do you dislike about the product?
If joining web meetings I’m invited to it prompts me download app or open in a new window. Gets confusing
What problems is the product solving and how is that benefiting you?
Collaboration
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