Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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All-in-One Collaboration Platform with Time-Saving AI Features
What do you like best about the product?
Zoom workplace is an all in one platforms that combines meetings, chat, email, whiteboard, docs and clips in a single app. It's built-in AI companion can summarize meetings, generate chat replies, draft emails and helping teams to save time on follow-ups. Ease of Use, Ease of Implementation.
What do you dislike about the product?
Zoom Workplace’s heavy resource usage on older or low-end devices and find the free plan’s 40‑minute group meeting limit restrictive. Unhelpful customer support and confusing billing or cancellation processes. Past privacy and security incidents still make some organizations cautious.
What problems is the product solving and how is that benefiting you?
Zoom Workplace cuts down the chaos of juggling tons of apps just to get my work done. It puts meetings, chat, docs, whiteboards, and AI helpers all in one place, so I can constantly switching tabs or hunting for links. Meetings feel lighter because AI can grab notes and action items for me, and I can stay in the loop with quick recaps instead of joining every call. Overall, it helps me to save time, stay organized, and work with my team more smoothly.
All-in-One Communication with Outstanding Meeting Quality
What do you like best about the product?
Zoom Workplace is a one-stop solution for internal communication. I especially appreciate the meeting quality and the Zoom AI companion, which provides a complete summary of the conversation.
What do you dislike about the product?
I don't like the Zoom workplace mobile app available for Android; it's really slow and doesn't work sometimes when opened. The iOS app is better compared to Android.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of communication gaps by giving us one platform for chatting, video calls, and sharing files, which makes working together much easier. It helps us see who's available, so we can plan our meetings better. For me, this means I'm more productive and can stay connected with my team, even while working from home.
Effortless Meetings with Intuitive Controls
What do you like best about the product?
Zoom provides everything in front of my eyes like If I want to raise hand I can directly by clicking emoji, if I want to share my screen I can directly by clicking on share screen, if I want to end the meeting I can directly end it by clicking on end button in the bottom right.
What do you dislike about the product?
Just the Captions as it interprets some words incorrect as if the person is saying Remit AI it shows in caption remittance.
What problems is the product solving and how is that benefiting you?
It is solving my major problem as if I want to show my client my screen on which I am working so that my client can see it and rectify the mistakes if any.
User-Friendly but Limited by Free Tier
What do you like best about the product?
I appreciate that Zoom Workplace provides a quick and free way to video call with multiple people at once, making it convenient for staying connected with family. I like that it is easy to use on both a computer and the app, offering flexibility in how I access it. Its accessibility to multiple generations is also a strong point; my parents in their 60s can use Zoom Workplace with ease, which is a testament to its user-friendly design. I also enjoy the straightforwardness of setting up an account and being able to use it on any computer effortlessly. Furthermore, I find that having the ability to create quick meetings whenever needed significantly adds to its practicality. The fact that the initial setup takes only a few minutes is another advantage, making it simple and efficient right from the start.
What do you dislike about the product?
I find it inconvenient that it isn't straightforward to remove the password requirement from meetings. It would be beneficial if there was a free option to have longer calls, ideally extending up to an hour, which would offer more flexibility when connecting with others.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for quick and free video calls with multiple people, appreciating its ease of use and accessibility across generations, allowing seamless communication with family and effortless setup on any computer.
Fantastic Free Solution That Delivers
What do you like best about the product?
It's free and very practical and very punctual and helps communications.
What do you dislike about the product?
the problem i face the most is the 40 minute limit.
What problems is the product solving and how is that benefiting you?
it hels always to communicate and make meetings and solve problems.
Effortless Setup and Smart AI Features Make Collaboration a Breeze
What do you like best about the product?
I appreciate how user-friendly it is, as well as how smoothly it allows me to set up both in-person and remote spaces. The AI-powered summary, recording features, and the ability to create clip highlights are also aspects I really enjoy.
What do you dislike about the product?
I find the interface for conference room iPads to be quite confusing. Features like Waiting Rooms and Chat often cause confusion among employees, almost every time they try to use them.
What problems is the product solving and how is that benefiting you?
Zoom has been instrumental in keeping our team connected as we operate in a hybrid work environment. It makes collaboration much easier, allowing us to stay in touch no matter where we are working from.
Monitoring correspondence in one location
What do you like best about the product?
I don't have to switch between tools because Zoom Workplace consolidates everything into one location. Even on slower connections, screen sharing is seamless, meetings start up fast, and the interface is simple to use. Additionally, I appreciate how the AI notes and calendar integration save time after lengthy calls.
What do you dislike about the product?
It takes some time to remember where everything is because some features seem dispersed across several menus. When several modules are enabled, the desktop application may also feel heavy, and some integrations require additional configuration to function properly. During busy periods, customer service responses may be sluggish.
What problems is the product solving and how is that benefiting you?
It facilitates centralized communication for client meetings and remote work. Without switching between apps, I can plan calls, share screens, and store written notes in one location. This simplifies things, keeps me organized, and speeds up teamwork.
Rock-Solid Connection for Remote Meetings
What do you like best about the product?
I like the stability and connection best. Other video meeting places tend to drop off quicker when wfh. Easy to use especially as a day to day meeting place.
What do you dislike about the product?
Layout could be better. More fun features would be nice.
What problems is the product solving and how is that benefiting you?
Zoom helps bring my team together for collaboration and sharing.
Effortless Scheduling and Recording Make This a Standout
What do you like best about the product?
easy to schedule, get recordings, export attendee lists, etc.
What do you dislike about the product?
There really isn't anything I don't like.
What problems is the product solving and how is that benefiting you?
It makes virtual meetings and webinars easy and most people are familiar with how it works.
Lightweight and Efficient Collaboration with Zoom Workplace
What do you like best about the product?
The best part about Zoom workplace is the fact that the application is quite lightweight and less resource intensive as compared to other similar collaboration tools. It is specially beneficial during meetings and townhall involving large audiences.
What do you dislike about the product?
Nothing much to dislike about this platform. It serves it purpose efficiently.
What problems is the product solving and how is that benefiting you?
Zoom Workplace platform helps our organisation collaborate effectively when it comes to meetings with large audiences and is also easy to use.
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