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Best Tool for Onboarding
What do you like best about the product?
It helps me stay organized and easily connect with clients and internal team. I love the AI summary as well which helps recap things I might have forgotten about at a later date.
What do you dislike about the product?
During meetings, sometimes the audio doesn't connect.
What problems is the product solving and how is that benefiting you?
We use Zoom for internal meetings, onboarding our clients, and to screenshare/brainstorm ideas. It is very helpful with the ability to record, screenshare, chat and AI features to recap meetings. I also love sending clients a recap of our recorded calls.
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Combine meetings with voice
What do you like best about the product?
One easy to use client that links together Zoom meetings with your office calls.
What do you dislike about the product?
I do not like the number of client updates that seem to come out weekly.
What problems is the product solving and how is that benefiting you?
I use Zoom with the employees (IT support) and other customers for con-calls and sharing screens.
Zoom for remote work
What do you like best about the product?
I love break out rooms for large group meetings that can transition easily into one-on-one meetings in the same space.
What do you dislike about the product?
II wish saving chat's works a bit smoother - like not listing every reaction as it's own line and putting it in a more sensible order.
What problems is the product solving and how is that benefiting you?
really helpful for our org as a lot of people need to work remotely throughout the year
Best in service but pricey
What do you like best about the product?
Quality of service for phone and video calls, easy to integrate, user find it easy to use.
What do you dislike about the product?
The cost certainly adds up, and like most SaaS products, you can't lower your license count. Customer support can be slightly long to answer.
What problems is the product solving and how is that benefiting you?
External client calling and webinars
Zoom workplace makes work easier!
What do you like best about the product?
We have used Zoom for Meetings for years and have been very happy with it. We started using Zoom Phone about 10 months ago. The system is very streamlined and user-friendly. It allows us to make calls from our business line from anywhere there is wifi! We have also done away with our phone handsets.
What do you dislike about the product?
When the wifi is down, so is Zoom! This is an infrequent occurrence and will be as long as your wifi network is stable.
What problems is the product solving and how is that benefiting you?
It enables us to make calls outside of our office from our office line. This alleviates giving out our cell phone numbers.
Zoom is the go-to remote conferencing app.
What do you like best about the product?
Zoom Workplace surpasses other apps in terms of usability, accessibility, and innovation. I particularly like how easy it is for people of all tech-levels to run meetings.
What do you dislike about the product?
Zoom Workplace's phone line can be buggy and I often miss phone calls.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows us to work in realtime with our employees all over the world. It allows us to collaborate on documents remotely. It allows us to share presentations with folks remotely. It makes us a highly collaborative, efficient workplace.
It is the best video conferencing service but it's voip is not good.
What do you like best about the product?
Great quality and features. Really easy to use
What do you dislike about the product?
I wish it had a good VoIP program, so I had less apps
What problems is the product solving and how is that benefiting you?
Keeping our remote workforce connected
Efficient Video Meetings With Continued Enhancements
What do you like best about the product?
I have noticied an extreme improvement of Zoom since the pandemic. The look feels fresh and current! The ability to record, and communicate to attendees, experience has become much easier, quicker and more enjoyable. We use Zoom daily and I use it mainly through my Calendly link, which has Zoom integrated within the platform. I have noticed an improvement in the speaker sound as well! Very impressed with the upgrades and new features.
What do you dislike about the product?
Right now, the only thing I don't like is that it disconnected from my Outlook. Otherwise, no complaints!
What problems is the product solving and how is that benefiting you?
The ability to show a member of mine what I'm referring to without having to book an in-person meeting, which takes way more time to coordinate with driving and time.
Zoom works great!
What do you like best about the product?
It is easy to access, use and share. The features are intuitive and helpful. I use it regularly and particularly like the calendar integration to allow folks to schedule meetings with me..
What do you dislike about the product?
Having to pay more for individual additional features (like webinars.)
What problems is the product solving and how is that benefiting you?
connecting and engaging with teams and customers
Great tool for collaboration
What do you like best about the product?
I love using Zoom for collaboration and meetings - it offers a seamless way to connect, share ideas, and sync on projects. Its video conferencing capabilities make communication more personal and engaging, while screen sharing, breakout rooms, and chat features enhance collaborative efforts. Administering the suite is relatively seamless.
What do you dislike about the product?
It can occasionally be buggy, but their support team is usually on-point in providing assistance.
What problems is the product solving and how is that benefiting you?
Zoom addresses the communication gap that a distributed company faces in keeping communication seamless and expedient.
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