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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Robert S.

User-Friendly Design, But Slow Loading and Limited Customization

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and simple layout and design.
What do you dislike about the product?
Slow loading speeds. Also lack of customization.
What problems is the product solving and how is that benefiting you?
Solve the problem of getting together in person with clients.


    Parit K.

Zoom Into Efficiency: A Tool for Modern Collaboration

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom has many useful features, and I use some of the most important ones to make my work more effective. Its ease of use and ability to integrate with different systems help me attend important meetings and complete online tasks from anywhere. It feels almost like being in a face-to-face meeting, where I can easily ask and answer questions, share my screen, and explain my work clearly. Their customer support is also very helpful and reliable.
What do you dislike about the product?
Sometimes I face technical issues when I try to ask a question or talk to my colleagues. Even after unmuting my microphone, it doesn’t work properly, which creates problems during meetings. I’ve also experienced similar issues when I host meetings and give access to others to present their work — they sometimes face the same microphone problem.
What problems is the product solving and how is that benefiting you?
Zoom helps me assign my work more effectively because, during meetings, I can clearly understand the client’s requirements directly. This allows me to complete tasks with greater accuracy and to explain the main tasks and subtasks properly to my team members so that we can achieve our goals efficiently. It’s also beneficial because I don’t need to visit the client’s office for meetings — especially when the client is in another city or country. Zoom helps me overcome this challenge easily.


    Sabina G.

User-Friendly Setup, Needs Longer Call Duration

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its simplicity and user-friendly setup which made getting started very straightforward. I am particularly fond of the Zoom Rooms feature, which is invaluable during large company calls as it allows us to break into smaller groups, making our discussions more focused and productive. This feature significantly enhances collaboration and has been a true benefit for our workflow. The ability to separate into groups during calls is a real highlight as it supports more productive and structured conversations within large teams.
What do you dislike about the product?
I dislike how Zoom Workplace doesn't integrate with Google calendars in the same seamless way that Google Meet does. I find it inconvenient that Zoom meetings end abruptly after forty minutes when using free version, which disrupts my workflow. I wish it was bit longer
What problems is the product solving and how is that benefiting you?
It helps us securely connect with our clients and external teams


    N V.

Seamless Meetings with Reliable Video Features

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate Zoom Workplace for its seamless video and audio features, which make conducting meetings hassle-free and enjoyable. The product is highly effective in solving our video conferencing problems, allowing us to conduct meetings smoothly without encountering any issues. I also value the overall product features for their quality, and they are so appealing that I would gladly purchase Zoom Workplace again, especially if any enhancements are introduced. The initial setup of Zoom Workplace was straightforward, as it involved simply following prompts, which I found to be an easy process. It's impressive how Zoom Workplace meets all our expectations for meetings and communication, making it a reliable tool for our needs. In summary, Zoom Workplace's features not only enhance my meetings but also ensure an efficient and pleasant experience, which I enjoy immensely.
What do you dislike about the product?
I don't have any
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless video conferencing, solving our meeting challenges effectively with its reliable video and audio features.


    Religious Institutions

Effortless Invites and Navigation—A Flawless Experience

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
easy to invite others to zooms and east to navigate
What do you dislike about the product?
I do not dislike anything about zoom. It's great.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of not being able to meet with people in person due to where I live being so remote.


    Mohd A.

Seamless Integrations and Smart AI Features Make Calls Effortless

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
The best useful features for me are - 1. It's integration with different apps like google calendar and slack. This integration helps in scheduling calls very easily and also get a reminder before every call. 2. The new AI feature that gives transcript of the call. 3. Recording feature helps in keeping knowledge transfer sessions recorded, so I can refer it back whenever it is required.
What do you dislike about the product?
Nothing i can think of as of now. Maybe some more backgrounds can be added.
What problems is the product solving and how is that benefiting you?
The zome software is very easy to use that helps in scheduling calls very easily. Recording and screen sharing features also adds great value to the work.


    Ahsan N.

Full of Features but Little bit Laggy

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
The various features that are in Zoom just fell me in love with it, and also the chats during meetings and when organizing a big meeting, then to switch off the mic and camera of participants.
What do you dislike about the product?
It's a little bit laggy, it may be because of my PC's processor, but I think it is not that much optimized because most of the other apps don't lag on my PC
What problems is the product solving and how is that benefiting you?
It helps me in doing meetings easily and also the various amount of features in just 1 app just blown my mind


    Saumy V.

Best tool for online education purpose

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is the best online video conferencing tool for online education. It feels like a classroom with useful tools like whiteboards, screen sharing and one can also share slides, pdfs and videos. For teachers and educators zoom is perfect.
What do you dislike about the product?
The only problem is the 40 minute limit on group meetings in the free version.
What problems is the product solving and how is that benefiting you?
Interacting with students and fellow members is always problematic. With Zoom's tools like whiteboards, screen sharing and annotations group interactions gets better.


    Mohammmad Shah A.

Effortless Integration and Use—Zoom Sets the Standard for Meetings

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Frequence of Use, Easy of Integration, and Easy of use
What do you dislike about the product?
For me Zoom is the best application I have used for meetings and web conferencing.
What problems is the product solving and how is that benefiting you?
I am a remote worker, for me Zoom is the best software so far I have used to manage my work remote via the sessions. I setup zoom sessions every once in a while to make sure all my students and clients are in the right direction.


    Claudia Liliana T.

Intuitive, Interactive Platform Perfect for Teaching and Team Collaboration

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
We have everything we need to teach classes and collaborate effectively as a team. Additionally, the platform is very interactive and intuitive. I also like the integration with MIRO and other teaching and remote teams tools. The installation and actuallization is the most simple i've ever seen.
What do you dislike about the product?
I find it frustrating that the chat from meetings does not persist automatically. At the very least, it would be helpful if the chat history from periodically meetings was saved.
What problems is the product solving and how is that benefiting you?
I am able to teach large groups just as comfortably as if I were in the same room with them. I can split them into smaller groups, work with each group, and do so with a high level of reliability. I can program all the classes and receive usefull notifications about them, to me and other teachers who work with me.