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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Pratiksha S.

Effortless to Use and Integrate

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use, implementation, and integration
What do you dislike about the product?
Privacy concerns like a lack of End-to-End Encryption
What problems is the product solving and how is that benefiting you?
It's easy to use, and the integration is user-friendly


    Information Technology and Services

Exceptionally User-Friendly and Simple to Use

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
It is very user-friendly and simple to use.
What do you dislike about the product?
The UI could use some changes to make it a bit more appealing to users.
What problems is the product solving and how is that benefiting you?
Cross organizations calls are happening with Zoom.


    AMIT G.

Seamless, Reliable Meetings and Collaboration with Zoom Workplace

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how seamless and dependable Zoom Workplace is when it comes to meetings and collaboration. Scheduling, joining, and sharing screens is straightforward, and the audio and video quality remains consistently high, even with larger groups.
What do you dislike about the product?
At times, the software can be somewhat demanding on system resources, and I occasionally experience connectivity or audio problems, even when my internet connection is stable.
What problems is the product solving and how is that benefiting you?
Zoom Workplace simplifies connecting and collaborating with teammates from a distance. It eliminates the need for travel, ensures smooth communication, and supports productivity by enabling virtual meetings and screen sharing.


    Vanessa C.

Dependable Meetings with Easy Setup

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I truly appreciate Zoom Workplace for letting us share the screen smoothly during meetings. The platform's stability is commendable, as it doesn’t freeze during our meetings, which ensures uninterrupted communication. I am also grateful for the ability to record meetings, providing a way to revisit discussions if needed. This feature helps us manage and retain information effectively. The initial setup of Zoom Workplace was incredibly easy, enhancing its overall usability. Additionally, I rate my likelihood of recommending Zoom Workplace to a friend or colleague very high, indicating my overall satisfaction with the service.
What do you dislike about the product?
none
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace valuable for seamlessly sharing information during meetings, with features like screen sharing and recording without any freezing issues.


    Joli P.

Effortless, Intuitive Meetings Made Easy

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I love how user-friendly and intuitive Zoom Workplace is, making it easy and accessible for anyone to use, even those who are not familiar with video conferencing tools. The simplicity of Zoom Workplace is extraordinary, especially when compared to other platforms like Microsoft Teams. It works seamlessly without complications, providing a smooth and efficient communication experience. I have never encountered any issues while using it, which adds to its reliability. I particularly enjoy the backgrounds and blur function, as they bring privacy and fun to meetings without the need for fake backgrounds. This functionality is especially useful when you want to maintain privacy without compromising on aesthetics. The ease of downloading and starting with Zoom Workplace is one of its top features — it allows anyone to join meetings effortlessly and punctually. I appreciate how these features contribute to efficient collaboration and communication, making Zoom Workplace a valuable tool in my remote working environment. The whole process of setting up and using Zoom Workplace is straightforward, reinforcing its accessibility and appeal.
What do you dislike about the product?
I wish that the free trial of Zoom Workplace allowed for longer usage without having to exit a room. While I understand it's a subscription-based model, extending the trial period could enhance the user experience.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to collaborate remotely, keeping me in the loop for projects and enabling team communication as if we are in the same room.


    Kathleen .

User-Friendly and Reliable for Client Meetings

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I love that Zoom Workplace is incredibly user-friendly, making it easy for me to meet with clients without any hassle. Its intuitive nature means I don't have to spend a lot of time figuring things out, which is essential for efficient client interactions. I also appreciate the high quality of the platform, which consistently delivers reliable and clear communication during meetings. The initial setup was very easy, allowing me to get started without any complications, which is a big plus. Overall, my experience with Zoom Workplace has been satisfactory across the board, and I would highly recommend it to others.
What do you dislike about the product?
I have only had positive experiences thus far
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace makes client meetings easy and is user-friendly, providing excellent quality.


    Aniruddha V.

Easy to Use with Great Features, But Chat Recording Needs Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
The best thing about zoom is its so easy to use and provide a wide range of facilities for students and teachers both. The customer support is so good and we can use it a lot no. of participants
What do you dislike about the product?
When we record the session, it does not show the chats anywhere, I think it should show that
What problems is the product solving and how is that benefiting you?
It is solving the problem of doing a meeting or call with so many users at one place and at the same time, we can share our screen and and tech or explain the concepts


    luis jose r.

Reliable Video Quality with Room for User Experience Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate the stable video quality that Zoom Workplace offers, as it ensures that I don't encounter any issues during meetings. This consistency is crucial as it allows for seamless communication and a more productive meeting experience. Additionally, I find the chat features to be very beneficial. They are particularly handy for engaging with participants during a session. Compared to other apps like WhatsApp, Zoom Workplace delivers superior video conferencing capabilities, which makes it my preferred choice for professional meetings. The chat option further enhances interaction and collaboration, making Zoom Workplace a valuable tool in my day-to-day work environment.
What do you dislike about the product?
I find that sometimes the platform is not very user-friendly, especially in the beginning. I often got lost trying to navigate the settings or figure out how to set things up. Initially, without much guidance, it was a challenge to adapt to the interface and settings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings, which is crucial during the pandemic when going to the office is challenging. It provides stable video quality and chat features, enhancing virtual collaboration compared to other apps like WhatsApp.


    Valerie I.

Great File Sharing and No Time Limits, But Heavy on System Resources

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
I like that you can share files in the chat and that the chat now saves if the zoom is recorded. I also like that there's no time cut off with zoom workplace accounts
What do you dislike about the product?
i hate that it takes a lot of ram and space on my computer and often crashes my computer due to size and space issues
What problems is the product solving and how is that benefiting you?
Zoom allows for virtual meetings which has completely revolutionized my workflow, schedule, time management and productivity!


    Treyana H.

Connects Communities Effortlessly, But Chat Visibility Needs Improvement

  • November 04, 2025
  • Review provided by G2

What do you like best about the product?
You get to connect with a wider audience. Formulate a system of shared valued. One mic and one community!
What do you dislike about the product?
Sometimes your not always able to see the chat.
What problems is the product solving and how is that benefiting you?
Communication across distance – Zoom helps people talk face-to-face even when they’re far apart. You don’t have to be in the same room to meet, learn, or work together.
🕒 Saving time and travel – Instead of traveling to meetings, people can join online in seconds. This saves time, money, and energy.
👥 Bringing teams and communities together – Zoom makes it easy for groups (schools, businesses, families) to connect, share ideas, and stay close — no matter where they are in the world