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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Alma A.

Enhances Collaboration with Breakout Rooms

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I frequently use Zoom Workplace in my daily routine for work training sessions and conferences, and I particularly appreciate the ability to use breakout rooms for more focused discussions on relevant topics. I find this feature incredibly engaging and beneficial for productive conversations. The ability to host conference calls with participants from different states is another fantastic advantage that Zoom Workplace offers. I truly enjoy the breakout sessions and chat features as they facilitate better communication and collaboration during meetings. The platform's camera usage capability enhances my engagement and enables seamless interaction. Additionally, the transcript feature is highly valuable as it helps me keep track of important details discussed during meetings, ensuring that communication with multiple people and opinions happens effectively. These features collectively make Zoom Workplace an invaluable choice for anyone seeking efficient and interactive communication tools.
What do you dislike about the product?
I find the audio quality in Zoom Workplace lacking. It doesn't perform as well as I would like, which affects my communication during meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to facilitate communication during work trainings and conferences, especially with its breakout rooms feature allowing discussion from different locations. It helps me communicate effectively with diverse opinions from multiple people simultaneously.


    Syed S.

Effortless Meetings and Collaboration in One Place

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I can join the meetings with in just one click, the audio and the video quality is very clear, and it works very good in slower internet. Everything that is chat, calls, meetings, and file sharing is in one place, which makes work easier and saves time.
What do you dislike about the product?
I feel sometimes Switching between chat, meetings, and calendar doesn’t always feel smooth. And sometimes it logs you out randomly, which is frustrating when you’re in a hurry.
What problems is the product solving and how is that benefiting you?
It helps me to do face to face conversation immediately and sharing the information for better understanding with screen sharing


    Juliani S.

Perfect for Large-Scale Meetings, Satisfied Users

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace's capacity to bring together all our employees, allowing up to 400 to 500 participants in a single town hall meeting, which is incredibly convenient. I love how everyone can easily jump into a call without any hassle, making communication seamless across large groups. The breakout room feature is particularly beneficial as it enables us to split into smaller discussion groups when needed. Additionally, the customizable background options are impressive and help in maintaining professionalism during meetings. The EVAC feature is another standout, as it enhances our video calls significantly. I find these aspects of Zoom Workplace pretty awesome.
What do you dislike about the product?
I don't have major dislikes about Zoom Workplace as I am overall very satisfied with its functionality. However, I believe that adding more nuanced permission settings could enhance user management, allowing for more defined restrictions and controls.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for company town halls, allowing hundreds of employees to join conveniently, enhancing communication across the organization.


    Ananya V.

great time with zoom work place

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
good communication tools - meeting, chat,calls, and collaboration-into one unified platform .
What do you dislike about the product?
zoom workplace is very effcient ,one thing i dislike is that some advanced features feel scattered across menu,which can make them harder to locate quickly.
What problems is the product solving and how is that benefiting you?
zoom workplace solve the problem of scatterted communication by bringing meeting,calls, and collaboration tools into one unified platform.


    Zwe Hlaing P.

All-in-One Collaboration Hub That Streamlines Workflows

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
I like that it puts many tools in one spot. It's not just for video calls anymore. I can jump from a meeting to a team chat, share a file, work on a digital whiteboard, or even check my calendar, all without leaving the app.
What do you dislike about the product?
slow performance sometimes, especially when opening the app or switching between its different sections. Also, the free version's time limits for meetings can be annoying, and the many features can make the setup feel a bit complicated or busy at first
What problems is the product solving and how is that benefiting you?
Problem Solved: Having to switch between a video app, a chat app, a file-sharing app, and a calendar app all day. How it Benefits Me: By putting meetings, chat, documents, and other tools in one place, I save time and can focus better. Everything related to a project is connected, so I don't lose track of notes or follow-up tasks, making my workday much smoother and more efficient.


    Shubham J.

AI Companion Makes Meetings Effortless and Productive

  • November 26, 2025
  • Review provided by G2

What do you like best about the product?
The AI Companion is genuinely helpful, especially for meeting summaries, follow-ups, and catching up if you join late
What do you dislike about the product?
The app itself can be heavy on system resources, especially during large meetings with multiple features running, which may cause lag on older devices.
What problems is the product solving and how is that benefiting you?
it solves collaboration and hybrid-work challenges by offering reliable video, shared whiteboards, and persistent team chat that works whether people are at home or in the office. This helps keep everyone aligned, cuts down on long email threads, and makes teamwork feel smoother and more connected day to day.


    Fanny T.

Effortless Collaboration for Teams and Hybrid Meetings

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
1. Easy for collaboration between team member
2. Works well for hybrid meetings and cross-campus collaboration too.
What do you dislike about the product?
1. Message search sometimes misses older conversations.
2. Team Chat can feel crowded and hard to manage when many channel exist.
3. Notifications between chat, meetings, and email aren't always consistent.
What problems is the product solving and how is that benefiting you?
Easy Collaboration and update the news when someone post.


    Computer Software

Reliable and Comprehensive Conferencing Suite

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Very reliable and comprehensive suite of conferencing tools with some nice additions.
What do you dislike about the product?
Navigating preferences and options is sometimes a maze and hard to find what you are looking for.
What problems is the product solving and how is that benefiting you?
Regularly use this software to enable face to face to face products demos with potential customers. The newly added "Clips" -- the ability to record short videos or screenshares is a pleasant surprise and loaded with nice little options like a moving gif of your video into your email.


    Rishikkesh B.

All Meetings in One Place—Super Helpful and Convenient

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy access to all the meetings. At one single place. Super helpful
What do you dislike about the product?
Can't access zoom links directly from Teams meeting links. Have to go to Zoom app on the phone
What problems is the product solving and how is that benefiting you?
Helping me grow in my business


    Abhinav S.

Effortless Collaboration and Superior Quality Across All Devices

  • November 25, 2025
  • Review provided by G2

What do you like best about the product?
Easy to login and compatible with all the devices
Other Organization employee remote access or collaboration can be possible with zoom as Other installed office chat apps having multiple issue regarding remote access .
Easy to understand for normal public compared to other Communication App
Superior voice video quality
Cost Effective and easy to purchase option for small scale industry or organization .
What do you dislike about the product?
Uses more CPU resources compared to Microsoft teams or Webex.
Sometimes Glitches observing during meeting start time as sometimes it takes more than 1-2 mins to start the meeting on system.
Meeting Control feature can be more enhanced .
What problems is the product solving and how is that benefiting you?
Collaboration between small organizations
Easy to purchase and implement premium subscription for small scale organizations/teams