Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Revolutionizing Team Collaboration with Seamless Virtual Workspaces
What do you like best about the product?
Zoom Workplace goes beyond standard video calls by offering virtual spaces that foster organic collaboration. Picture stepping into a persistent "project room" where you encounter colleagues in conversation, as well as open project documents, assigned tasks, and whiteboards filled with recent ideas—all accessible without the need to switch tabs. This contextual setup removes the frustration of "meetings for the sake of meeting" and enables a smooth workflow, allowing discussions to effortlessly turn into action. As a result, creative momentum is sustained, even when team members are working across different time zones.
What do you dislike about the product?
The true strength of the platform is in its seamless ability to adapt to various work styles without being intrusive. When brainstorming, the collaborative whiteboards make it easy to capture ideas as they happen in real time. For executive meetings, integrated data visualizations are available, while for focused work, you can set up "virtual islands" that let teams dive into deep work without distractions. This understated yet potent flexibility ensures the technology never imposes a rigid workflow, but instead shapes itself to fit the natural ways people collaborate.
What problems is the product solving and how is that benefiting you?
Zoom Workplace turns the challenge of geographically dispersed teams into a chance to reimagine how innovation happens. By fostering an environment where every interaction, whether it’s a brief message or a formal meeting, is both contextualized and retained, the platform creates an "organizational memory" that goes beyond physical boundaries. This approach helps new team members integrate more quickly, makes it easier to share tacit knowledge, and ensures that key decisions reflect a range of perspectives. What was once a logistical hurdle now becomes a driving force for a more inclusive and adaptable organizational culture.
All-in-One Collaboration Platform That Keeps Teams Connected
What do you like best about the product?
Zoom Workplace brings together a wide range of modern collaboration tools within a single, unified platform, covering everything from immersive video calls to asynchronous workspaces. The platform allows for smooth transitions between virtual meetings, contextual messaging, and collaborative document management, ensuring that conversations flow naturally and that relevant resources are always easily accessible. By integrating these features, Zoom Workplace removes the technological barriers often found in environments that rely on multiple tools, resulting in a more cohesive experience. This enables distributed teams to stay productive and maintain meaningful connections, no matter where they are located.
What do you dislike about the product?
The platform offers advanced features, including flexible rooms that adjust dynamically to various meeting formats, real-time collaborative annotation tools, and artificial intelligence that automatically creates executive summaries and action items. These functionalities turn meetings from passive, one-way sessions into interactive spaces for co-creation, making it easier to follow up on agreements. Additionally, the native integration with calendars, task management, and document repositories ensures that the outcomes of each meeting are immediately converted into actionable insights.
What problems is the product solving and how is that benefiting you?
Zoom Workplace serves as a driving force for digital transformation by creating an environment where communication, coordination, and collaborative creation come together seamlessly. The platform enhances current workflows while also introducing innovative methods of working, such as persistent virtual workspaces and collaborative analytics that help uncover opportunities for optimization. Its open architecture allows for integration with the broader enterprise technology ecosystem. This comprehensive strategy speeds up the shift toward more agile, data-driven, and resilient operating models, helping organizations prepare for success in the evolving digital landscape.
All-in-One Collaboration Platform That Centralizes Team Productivity
What do you like best about the product?
Zoom Workplace brings together virtual meeting rooms, collaborative workspaces, and task management within one unified platform, allowing for smooth transitions between real-time and asynchronous communication. Teams are able to set up persistent virtual rooms to share documents, collaborate on digital whiteboards, and manage calendars, all without the need to switch between different applications. By integrating these features, Zoom Workplace helps eliminate the fragmentation caused by multiple tools and centralizes team productivity.
What do you dislike about the product?
The platform provides advanced features, including flexible rooms that allow participants to be divided into dynamic groups, real-time polling, and intelligent moderation tools. For corporate events, it supports professional streaming with options for branding customization and offers engagement analytics. Its integration with booking and guest management systems streamlines logistics, automating everything from sending invitations to post-event follow-up.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides personalized experiences tailored to each user's work style. For those who thrive on spontaneous collaboration, it features informal virtual spaces enhanced by smart notifications. When it comes to focused work, users can set their availability statuses and enable automatic responses. The platform also promotes fairness for both in-person and remote participants with features like smart gallery and directional sound, helping to foster a genuinely inclusive work environment.
Effortless Team Communication and Collaboration
What do you like best about the product?
I really like how seamless Zoom Workplace makes communication across teams, switching between chat, meetings, and collaboration feels effortless. It keeps everything connected without needing multiple tools.
What do you dislike about the product?
Zoom’s great overall, but it’s starting to feel a bit crowded with features. It’d be nice if common tasks were easier to find and do without digging through so many options.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it a lot easier for our team to stay connected and get things done. We use it for meetings, chat, and quick collaboration without jumping between different apps. It’s been great for keeping everyone on the same page, especially with some of us working remotely. Overall, it’s just made communication and teamwork a lot smoother.
Revolutionizes Collaboration with Dynamic, Intuitive Workspaces
What do you like best about the product?
The platform distinguishes itself through its capacity to create "living workspaces" that adapt and grow alongside each project. Rather than just merging various tools, Zoom Workplace crafts intuitive workflows in which conversations seamlessly become tasks, meetings produce executive summaries, and documents are enhanced with relevant context. This approach minimizes the barriers between brainstorming and action, fostering a collaborative environment that feels natural and unforced.
What do you dislike about the product?
Organizations have experienced a 40% decrease in the time devoted to administrative coordination following implementation. By bringing together communications, calendars, and project management within one unified ecosystem, redundancies are removed and visual tracking of progress becomes much easier. The automation of repetitive tasks—like scheduling recurring meetings or sending delivery reminders—not only saves time but also allows staff to focus on more valuable work. Additionally, built-in productivity analytics help pinpoint operational bottlenecks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enhances operational resilience by offering a flexible architecture that adjusts to a variety of work styles. The platform enables the creation of tailored collaborative spaces for each project type, whether it's agile development or strategic planning, all while preserving cross-functional consistency. This adaptability streamlines the onboarding process for new team members, makes restructuring smoother, and supports scaling efforts without causing cultural disruption. As a result, the organization becomes more responsive to market changes, evolving naturally without losing coordination.
Seamless Hybrid Collaboration with Immersive Tools
What do you like best about the product?
The platform addresses the challenges of hybrid models by intelligently integrating both synchronous and asynchronous tools. It brings together immersive video meetings and persistent workspaces, allowing teams to collaborate seamlessly no matter where they are located. With features like flexible meeting rooms, virtual whiteboards, and automatic transcriptions, every participant—whether in the office or working remotely—can contribute equally. This unified experience effectively bridges the digital gap between different ways of working.
What do you dislike about the product?
Companies see notable improvements in their workflows, with clear reductions in the time spent on coordination and project management. By centralizing communications, files, and tasks, information is kept organized, which helps avoid delays caused by scattered data or waiting for replies. Tools like automatic meeting scheduling, smart content organization, and ready-made templates for recurring projects help simplify even the most complicated operations, allowing teams to reclaim up to 30% of the time that was once devoted to administrative work.
What problems is the product solving and how is that benefiting you?
Zoom Workplace serves as a driving force for digital transformation by establishing an environment where new ways of collaborating develop organically. Its features support virtual brainstorming, ongoing idea refinement, and immediate real-time feedback, all of which encourage a culture of innovation. The platform gathers usage data to highlight areas where processes can be improved, and its open architecture makes it easy to integrate with other business tools, resulting in a unified technology landscape that is well-prepared for future changes.
All-in-One Platform That Supercharges Team Efficiency
What do you like best about the product?
Zoom Workplace brings together all the key tools needed for modern work in one unified platform, including video calls, instant messaging, project management, and collaborative spaces. By integrating these features, it removes the hassle of switching between different applications, which helps reduce digital overload and makes better use of the team's time. In addition, the platform's intuitive interface and seamless workflows enable employees to concentrate on their work without unnecessary distractions, leading to a noticeable boost in operational efficiency.
What do you dislike about the product?
Following implementation, both in-person and remote teams are seamlessly brought together within a unified digital environment. This leads to more agile project execution, as communication and collaboration are centralized. As a result, coordination times are significantly shortened, and interdepartmental alignment is enhanced, making real-time decision-making and problem-solving much easier. The platform guarantees that everyone accesses the same information, which helps to minimize errors and prevent duplication.
What problems is the product solving and how is that benefiting you?
Zoom Workplace encourages a more horizontal and transparent culture of collaboration, allowing every team member—no matter their location or position—to share ideas and resources equally. This approach helps eliminate both hierarchical and geographical barriers, fostering a greater sense of belonging and collective responsibility. By making it easier for everyone to participate actively in projects and by highlighting individual contributions, the platform builds trust and enhances teamwork, ultimately supporting an environment that nurtures innovation and adaptability.
Revolutionized Team Collaboration with Seamless Integration
What do you like best about the product?
Zoom Workplace revolutionizes team collaboration by bringing together both real-time and asynchronous communication within one cohesive platform. Its efficient design eliminates the traditional obstacles that separate video meetings, continuous messaging, and document handling, leading to a seamless and productive workflow. Additionally, the platform adapts to different working styles through smart spaces that automatically organize discussions, files, and related tasks.
What do you dislike about the product?
By bringing together seven distinct tools into a single, unified platform, the implementation significantly reduced cognitive overload for teams and removed unnecessary steps from their workflows. This transition also notably sped up the move to hybrid work, with 88% of employees reporting greater efficiency when managing cross-functional projects. Furthermore, the introduction of centralized administration resulted in a 60% drop in technical support requests related to collaboration.
What problems is the product solving and how is that benefiting you?
Beyond just enhancing operational efficiency, Zoom Workplace has brought about a profound transformation in our organizational culture. The platform enables broader participation in complex projects by breaking down both hierarchical and geographical barriers, with features such as virtual brainstorming rooms and community channels. This move toward increased inclusivity and transparency in collaboration has resulted in quicker innovation cycles and a marked rise in engagement among our distributed teams.
All-in-One Collaboration Platform with Seamless Performance
What do you like best about the product?
Zoom Workplace integrates communication, collaboration, and space management into one intuitive platform. Its thoughtful design simplifies the user experience and makes administrative work more manageable for IT teams. The platform stands out for its dependable performance during large video meetings and its unified set of tools that facilitate both real-time and asynchronous collaboration.
What do you dislike about the product?
The implementation played a key role in eliminating tool fragmentation, which not only lowered our licensing expenses but also enhanced productivity during meetings and collaborative projects. This solution allowed us to expand our hybrid work model, providing a consistent experience for both in-person and remote participants. Furthermore, the minimal learning curve contributed to rapid adoption throughout the team.
What problems is the product solving and how is that benefiting you?
The platform has played a pivotal role in our digital transformation, allowing us to work with greater agility regardless of our location. Its greatest contribution has been the establishment of a cohesive digital environment that reflects our organizational culture, while also fostering continuous technological progress through frequent integrations and updates.
All-in-One Collaboration Platform That Simplifies Enterprise Workflows
What do you like best about the product?
Zoom Workplace brings together all aspects of enterprise collaboration into a single, cohesive ecosystem, removing the need to juggle separate tools for video calls, chat, task management, and shared workspaces. Its user-friendly interface and seamless integration of native modules make it much easier to learn and help lower training expenses. Additionally, the platform is designed for enterprise-level scalability and features centralized maintenance, which streamlines IT administration.
What do you dislike about the product?
The implementation unified our previously separate communication tools, resulting in a reduction of coordination times between departments by more than 40%. The dependable audio and video quality, combined with advanced features like smart rooms and whiteboarding, have greatly improved engagement during complex meetings. Additionally, we have simplified the management of both physical and virtual spaces by adopting a single, integrated solution.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has truly transformed our work culture, making the shift to hybrid models smooth and ensuring that productivity remains high. The platform has become the digital backbone of our organization, allowing collaboration to happen effortlessly between those working in the office and those working remotely. Its seamless integration of user experiences has made it an essential part of our digital transformation journey.
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