Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Team Updates Across Locations
What do you like best about the product?
I like how Zoom Workplace makes collaboration among teams across different cities much smoother by keeping everyone updated on project progress. The feature that allows easy drawing while someone is sharing the screen is invaluable for clear and effective communication. This capability sets it apart from other similar software and resolves potential communication barriers, ensuring that complex information is conveyed with ease. Additionally, the initial setup process for Zoom Workplace was very straightforward and not difficult at all, making it easy to get started without any hassle.
What do you dislike about the product?
I find Zoom Workplace not very convenient to use outside of work, as it feels quite limited in functionality for other purposes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace keeps our three teams updated on shared projects and facilitates easy information sharing with screen drawing, unlike other software.
Fostering Creativity with Seamless Innovation Spaces
What do you like best about the product?
The platform has introduced a hybrid approach that blends structure with spontaneity. Its "Innovation Spaces" feature allows informal conversations to seamlessly evolve into formal projects with just one click, while "Digital Watering Holes" bring back those casual office interactions where great ideas often arise. This smooth transition between the planned and the spontaneous is fostering a new environment where creativity and productivity thrive together.
What do you dislike about the product?
Zoom Workplace is now offering metrics that extend past simply tracking meeting duration. It evaluates aspects like the quality of individual contributions, the range of participants involved in important decisions, and how quickly ideas are put into action. By considering these factors, organizations can gain a clearer picture of the real return on investment from collaboration and make more informed choices about how they allocate resources to both digital and physical work environments.
What problems is the product solving and how is that benefiting you?
The platform is evolving into a kind of "social operating system" that helps manage the interconnectedness of teams and projects. With features like automatic stakeholder mapping, detection of overlapping initiatives, and recommendations for internal experts tailored to specific needs, it supports organizations in handling modern complexity while preserving both agility and strategic direction.
Modular, Seamless Collaboration—A Social OS for Productive Teams
What do you like best about the product?
Zoom Workplace tackles this complexity with a modular architecture, enabling organizations to construct their ideal ecosystem. The platform serves as a social operating system, connecting people, processes, and data seamlessly. Its capacity to establish collaborative micro-spaces within a unified environment—ranging from project-specific rooms to communities of practice—makes it possible to manage a wide variety of initiatives without disrupting the overall user experience.
What do you dislike about the product?
The platform features intelligent filtering and prioritization tools that enable teams to concentrate on what truly matters. Its relevance algorithms adapt based on user interactions, automatically surfacing the most important information. Additionally, adaptive notifications help minimize unnecessary distractions. By proactively managing the flow of information, the platform turns potential disorder into actionable insights, empowering teams to stay focused on their strategic goals.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is transforming management practices by offering tools that support contextual and situational leadership. With features like real-time engagement analytics and shared progress dashboards, leaders can maintain more detailed and meaningful oversight, no matter where their teams are located. This shift is encouraging a management approach focused on observable outcomes instead of physical presence, helping to build a culture of autonomy and collective responsibility.
Empowering Global Teams with Seamless Multilingual Collaboration
What do you like best about the product?
Zoom Workplace offers features like real-time translation in chats and multilingual automatic captions during meetings, which help global teams work together seamlessly despite language differences. The platform's visual feedback options and dedicated spaces for written questions also promote engagement from individuals who may feel less confident speaking in public. This fosters an environment where diversity truly enhances collaboration.
What do you dislike about the product?
The platform incorporates well-being features like reminders for active breaks, reports on meeting fatigue, and recommendations for improving schedules. Leaders have access to anonymous dashboards that reveal collaboration patterns, making it easier to spot overburdened teams and reassign tasks as needed. This approach supports a healthy balance between productivity and digital well-being, all while maintaining individual privacy.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is transforming corporate training by offering persistent training rooms that enable employees to access modular recordings, engage in asynchronous consultations with instructors, and take part in collaborative exercises at their own pace. This level of flexibility, together with tools for analyzing engagement and comprehension, makes it possible to design personalized learning experiences that cater to various learning speeds and preferences.
Effortless Communication Across Generations with Seamless Flexibility
What do you like best about the product?
The platform naturally adjusts to the communication styles of various generations, offering instant messaging for users who value quick responses, while also providing asynchronous options such as themed channels and on-demand recordings for those who need more flexibility. This adaptability allows both employees who are comfortable with digital tools and those who are still getting used to them to engage in ways that feel intuitive, helping to bridge technological gaps between generations.
What do you dislike about the product?
Zoom Workplace integrates enterprise-level security protocols seamlessly, ensuring that end users experience no disruption. With features like end-to-end encryption, compliance controls, and centralized permissions management running unobtrusively in the background, teams benefit from a streamlined and intuitive interface. This design enables organizations to uphold stringent protection standards without adding complexity to everyday workflows, making it suitable even for highly regulated industries.
What problems is the product solving and how is that benefiting you?
By centralizing collaboration, Zoom Workplace helps speed up innovation cycles by providing dedicated spaces for experimentation and ongoing feedback. Cross-functional teams are able to co-create in real time with integrated whiteboards, work together on shared documents without worrying about version conflicts, and hold agile reviews with important stakeholders. This unified workflow greatly shortens development time and allows organizations to react more swiftly to new opportunities as they arise.
Seamless Collaboration with Persistent Workspaces
What do you like best about the product?
The platform features "persistent workspaces" that retain active context across sessions. Users can work solo on a document and, when collaboration is needed, launch an instant meeting right within the same workspace. This setup keeps all files, notes, and open tools intact, removing the hassle of searching for resources or having to restart discussions. As a result, transitions between individual and collaborative work are smooth, helping users maintain their focus without interruption.
What do you dislike about the product?
Zoom Workplace incorporates asynchronous tools like video messaging, persistent collaborative whiteboards, and priority tags for tasks. These features enable global teams to participate based on their own schedules, eliminating the need to coordinate meeting times. When real-time meetings are essential, the platform recommends overlapping time slots, making it easier for multicultural teams to join and collaborate effectively.
What problems is the product solving and how is that benefiting you?
By integrating various tools into a single platform, Zoom Workplace helps eliminate the clutter caused by multiple tabs and applications. Features like "focus modes," which mute non-urgent notifications during periods of concentrated work, and AI-powered meetings that provide concise summaries of important points, help to minimize cognitive overload. Additionally, the interface is both clean and customizable, which helps reduce eye strain, particularly during long sessions.
All-in-One Collaboration Platform That Streamlines Teamwork
What do you like best about the product?
One of the main strengths of this solution lies in its ability to bring together all collaboration tools within a single, cohesive platform. Rather than constantly switching between separate applications for video calls, messaging, and file management, teams can access everything they need in one integrated environment. This seamless setup supports a continuous workflow, making it easier to collaborate as a group or focus on individual tasks, all within the same digital space.
What do you dislike about the product?
One of the most notable effects is how it creates a more level playing field for contributions from every team member. The collaborative features make it possible for individuals with diverse work styles and from various locations to engage equally. As a result, decision-making becomes more inclusive, and each project benefits from a broader range of perspectives.
What problems is the product solving and how is that benefiting you?
The platform proves its worth by tailoring itself to the unique requirements of each team. It learns from how teams collaborate, automatically optimizing resources and recommending ways to enhance workflows. This capacity to evolve in step with the organization means it serves as more than a simple tool—it becomes a partner that grows and adapts alongside the teams that rely on it.
Zoom: The All-in-One Workspace That Transformed Our Collaboration
What do you like best about the product?
We initially adopted Zoom for quick meetings, but before we knew it, the platform evolved into our digital operations hub. Previously, we relied on three separate apps for chat, video calls, and file sharing, but now everything comes together in one place. What stands out most is not just the features themselves, but how they help eliminate that overwhelming sense of 'losing track' caused by juggling multiple open windows. Naturally, this shift requires a change in perspective: we have to move beyond seeing Zoom as merely a tool for video calls and start viewing it as our main workspace.
What do you dislike about the product?
The paradox of Zoom Workplace lies in its ability to both streamline and complicate workflows. While integrating everything into one platform can save time and reduce mistakes, it can also lead to issues if clear guidelines aren't set. For example, teams might overuse features such as spontaneous meetings, which can eventually cause burnout. The key is to strike a balance: use collaborative spaces for tasks that genuinely benefit from them, and keep other processes off the platform when they don't add value. Ultimately, Zoom Workplace isn't a cure-all, but rather a tool that needs to be tailored to each team's needs.
What problems is the product solving and how is that benefiting you?
I've observed some teams adopt Zoom Workplace and experience a complete transformation in how they work, while others, even after several months, still use it solely for video calls. The real difference doesn't lie in the technology itself, but in how people decide to make use of it. The teams that gain the most are those that take the time to design their own workflows within the platform, set clear agreements about when to use each feature, and, most importantly, remember that no tool can substitute for clear goals and mutual trust among colleagues. Zoom Workplace doesn't create effective collaboration on its own—it simply amplifies it.
Great for Remote Teams, But UI Needs Modernization
What do you like best about the product?
Its ability to bridge the gap between remote workers stands out to me. It's ease of implementation and integration into our workflow helps increase productivity.
What do you dislike about the product?
The somewhat outdated user interface really limits its overall appeal.
What problems is the product solving and how is that benefiting you?
Zoom fosters a virtual office atmosphere that greatly supports our team’s collaboration and strengthens our sense of camaraderie.
All-in-One Collaboration Platform with Seamless Transitions
What do you like best about the product?
Zoom Workplace combines high-quality video calls, group chat, project management, and collaborative breakout rooms all within a single platform. Its intuitive and streamlined interface allows you to transition effortlessly from informal chats to formal meetings without the need to switch between different applications, ensuring you stay connected and informed at all times.
What do you dislike about the product?
The platform uses AI-powered features to automatically organize your tasks, summarize the main points from your meetings, and suggest possible next steps. Additionally, it integrates with the tools you already use, ensuring that everything functions smoothly and in harmony.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables effective work from any location. Whether employees are in the office or joining remotely, they can collaborate seamlessly, as if they were in the same room. The platform offers features that promote equal participation and clear communication, making it especially suitable for companies aiming to adapt swiftly to the evolving demands of work now and in the future.
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