Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
All-in-One Communication Platform That Boosts Global Team Efficiency
What do you like best about the product?
At our company, we have consolidated all our communication tools into Zoom Workplace, bringing together high-quality video calls, instant messaging, and collaborative rooms on a single platform. This integration enables us to transition seamlessly from informal chats to formal meetings, which has greatly enhanced our operational efficiency, especially for teams distributed across various locations around the world.
What do you dislike about the product?
I depend on persistent workspaces to keep my documents, recordings, and tasks organized in a single location, which ensures that the full context of every initiative remains easily accessible. The built-in AI features generate executive summaries, highlight key action items, and suggest smart reminders automatically. Thanks to these capabilities, we have significantly reduced the amount of time spent on administrative follow-ups.
What problems is the product solving and how is that benefiting you?
As a leader, I appreciate how flexible rooms and immersive experiences have fostered a sense of equality among colleagues, whether they are working in person or joining remotely. This platform has genuinely become the digital backbone of our corporate culture, enabling our team to remain connected and unified regardless of our locations or time zones.
Seamless Collaboration and Flexibility with Zoom Workplace
What do you like best about the product?
In my organization, we rely on Zoom Workplace to bring together HD video calls, ongoing messaging, and collaborative breakout rooms within one easy-to-use platform. The ability to move smoothly from casual chats to more formal meetings has greatly enhanced our operational flexibility.
What do you dislike about the product?
I use persistent breakout rooms to keep documents, recordings, and assigned tasks organized, ensuring that the complete context of each project is always maintained. The AI feature, which creates automatic summaries and highlights action items, has saved us hours of administrative work every week.
What problems is the product solving and how is that benefiting you?
As a team manager, I value the flexibility that breakout rooms and immersive views provide, as they help create a sense of experience parity between colleagues working on-site and those joining remotely. This platform has truly become the digital backbone that upholds our corporate culture within the hybrid work model.
Unified Collaboration Platform That Supercharges Remote Productivity
What do you like best about the product?
At my company, we rely on Zoom Workplace to bring together video calls, instant messaging, and collaborative workspaces within one unified platform. The effortless shift from casual chats to formal meetings has significantly improved our productivity, which is particularly beneficial for our remote teams.
What do you dislike about the product?
I use persistent workspaces to keep all my documents, recordings, and tasks organized in a single, centralized place. The integrated AI, which provides automatic summaries and action suggestions, has helped us minimize downtime and maintain our focus on strategic objectives.
What problems is the product solving and how is that benefiting you?
As a leader, I value the way flexible rooms and immersive features have helped establish a level playing field for both in-office and remote team members. This platform has truly become central to our flexible work culture, supporting team cohesion no matter where people are located.
Reliable and Easy for Daily Collaboration
What do you like best about the product?
I like how simple it is to jump into calls and share screens fast. Makes team collaboration pretty seamless without overthinking it.
What do you dislike about the product?
I’d say sometimes the interface can feel a bit cluttered, and settings are spread out in different spots, it takes a moment to find what you need.
What problems is the product solving and how is that benefiting you?
It makes remote communication straightforward. Quick calls, screen sharing, and chat all in one place, so projects move faster and the team stays aligned without needing a bunch of separate tools.
Intuitive and Effortless to Use
What do you like best about the product?
It is very intuitive and easy to use! I like the quality of the videos and audio it is always crisp and clear
What do you dislike about the product?
sometimes it can be a little glitchy, additionally if there is maitenance needed the phone feature is not always reliable
What problems is the product solving and how is that benefiting you?
It always allowing my entire company to meet virtually, and be able to record any missed meetings.
All-in-One Collaboration with Powerful AI Productivity Boost
What do you like best about the product?
Zoom workplace easy to use and schedule meetings, chat, phones, docs sharing in one place.
Also, AI companion helps with summaries notes and drafting to enhances productivity.
Also, AI companion helps with summaries notes and drafting to enhances productivity.
What do you dislike about the product?
Sometime facing issue with unstable connections performance due to it require heavily on good internet network bandwidth.
What problems is the product solving and how is that benefiting you?
is solving the multiple combining chat, meetings, and phone calendar, and docs in one platform.
Essential for Completing My Online College Journey
What do you like best about the product?
My experience began when COVID-19 struck while I was still in college. During that time, it played a crucial role in helping me complete my online college education.
What do you dislike about the product?
The only downside for me is that I missed out on the college experience. It makes me laugh to think about it.
What problems is the product solving and how is that benefiting you?
yes
Revolutionizing Team Productivity with Smart Collaboration Tools
What do you like best about the product?
Zoom Workplace features an integrated collaborative energy management system that assists teams in optimizing both their time and cognitive resources. The platform automatically examines each team's productivity trends and recommends the best allocation of complex tasks, creative meetings, and focused work across the day. This contextual intelligence is helping organizations maintain a sustainable balance between high performance and employee well-being, which in turn reduces burnout and enhances the quality of deliverables.
What do you dislike about the product?
The platform now serves as a dynamic environment for honing management skills. With its "Immersive Leadership Spaces," managers are able to work through difficult scenarios, get immediate feedback on their communication, and assess how their decisions affect team engagement. These features are helping to make high-quality leadership development more accessible, allowing organizations to discover and nurture managerial talent across all levels.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is helping organizations shift from a culture focused on presenteeism to one that values results, thanks to its system for measuring real impact. The platform automatically tracks both individual and team contributions, linking everyday tasks to broader strategic goals. This approach allows companies to adopt more flexible work models, where the true value created is the main indicator of success, no matter when or where the work takes place.
Empowers Agile Teams with Instant Project Workspaces
What do you like best about the product?
The platform offers distinctive features that enable the swift assembly and disbanding of multidisciplinary teams. With its "on-demand project environments," leaders are able to set up comprehensive workspaces instantly, providing all the essential resources needed for particular projects. This level of operational agility empowers organizations to react promptly to market opportunities, eliminating much of the usual administrative burden while still ensuring consistent collaboration.
What do you dislike about the product?
Zoom Workplace has established itself as the main platform for real-time skills development. With features like integrated "micro-learning sessions" and "practice circles" that bring together professionals with shared interests, it is reshaping the landscape of corporate training. The platform also automatically records and distributes lessons learned from each project, fostering a continuous cycle in which knowledge is consistently refreshed and put to immediate use.
What problems is the product solving and how is that benefiting you?
The platform offers integrated tools that foster human connection, extending its value beyond mere productivity. Features like anonymous emotional check-ins, spaces for peer recognition, and early warning systems to spot at-risk teams are supporting organizations in preserving cultural cohesion and collective well-being. This comprehensive approach shows that technology can truly serve as a bridge to genuine human connection, even within highly distributed environments.
User-Friendly for All Age Groups and Quick Setup
What do you like best about the product?
I really appreciate how user-friendly Zoom Workplace is, making it incredibly easy to use across different age groups, which is a huge benefit. This usability ensured that during the pandemic, I could effectively manage tasks and conduct various meetings seamlessly, including court proceedings. The platform's capability to handle file uploads and screen sharing with a stable connection adds to its overall effectiveness. Moreover, the initial setup was very straightforward and quick, as it allowed me to use Gmail for login without the hassle of entering new information, making the user experience even more efficient.
What do you dislike about the product?
Can’t think of anything it’s very easy to use
What problems is the product solving and how is that benefiting you?
I used Zoom Workplace during COVID for court and meetings, finding it user-friendly across age groups. It allows me to upload files, share screens, and maintain a good connection, streamlining task completion with easy Gmail login.
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