Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Timoteo Luis S.

Perfect for All Meetings and Presentations

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
Suitable for all kinds of meetings and presentations.
What do you dislike about the product?
There is a large amount of data required both at the beginning and throughout the meetings.
What problems is the product solving and how is that benefiting you?
The meetings feature is useful and helps keep everyone organized. It makes it easier to coordinate with my team and ensures that we stay on track with our tasks.


    Balquees B.

A simple and dependable platform for meetings

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
its very good ,and easy to use. The interface is clean, the video and audio quality are consistently strong.
What do you dislike about the product?
occasional connectivity issues can happen depending on the network, but overall it still performs well compared to alternatives.
What problems is the product solving and how is that benefiting you?
helps me manage communication and collaboration more efficiently. It solves the problem of coordinating with remote team members by providing reliable video meetings, screen sharing, and easy scheduling tools. This makes it much easier to hold discussions, share updates, and keep everyone aligned, which saves time and improves productivity.


    Rahul .

Efficient Collaboration with Room for AI Enhancements

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be incredibly easy to use, which streamlines the process of setting up and initiating meetings with just a couple of clicks. It provides seamless connectivity for team members, regardless of their region or the devices they are using, be it mobile phones or laptops. This ease of connection is particularly beneficial in connecting students, faculties, and other staff efficiently. I also greatly appreciate the breakout rooms feature, which enhances collaboration and allows for more organized and focused group interactions during meetings. The initial setup process of Zoom Workplace is straightforward and hassle-free, making it a smooth transition from previous platforms like Microsoft Teams.
What do you dislike about the product?
I am expecting more AI features from Zoom Workplace to enhance the overall experience. Specifically, the inclusion of AI-driven meeting summaries and live translations from different languages to English and vice versa would greatly improve its utility. These improvements would facilitate better understanding and efficiency, especially in multi-lingual teams.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for effortless collaboration and meetings. It connects students, faculty, and staff efficiently across different regions and devices. Setting up meetings is simple with just a few clicks, and the breakout rooms enhance interaction.


    Lester S.

All-in-One Platform That Streamlines Communication

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is that this is an all-in-one platform, allowing me to handle video meetings, team chats, and VoIP all in one place.
What do you dislike about the product?
My only complaint is that the pricing for the AI features is quite high.
What problems is the product solving and how is that benefiting you?
It assists me in several ways, such as making it easy to start video group meetings and facilitating chat groups for team communication.


    Sumit T.

Effortless Teamwork and Crystal-Clear Video with Zoom Workplace

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes teamwork super easy — everything’s in one place, the video is crystal clear, and the built-in AI helps you stay organized. It just works, so you can focus on getting things done, not on figuring out tech.
What do you dislike about the product?
What I dislike about Zoom Workplace is that it sometimes drops connections or lags during big meetings, can use a lot of computer resources, and the chat feature can feel distracting.
What problems is the product solving and how is that benefiting you?
oom Workplace solves the problem of messy, communication by bringing meetings, chat, files, and teamwork I benefit because it saves me time, keeps my work organized, and makes it easy to connect.


    Ritika M.

Allows Virtual Connections for Everyone

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace helps everyone, with or without zoom account to connect virtually.
What do you dislike about the product?
When the mic is disabled by the organizer, it does not notify the participants.
What problems is the product solving and how is that benefiting you?
It is solving the problem of sharing the screen along with audio of any app in our desktop, like in google meet, we can do it for on tab only, but it allows for desktop apps also.


    Tijo T.

Meetings run smoothly, the audio/video quality is consistent

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I like how reliable and seamless Zoom Workplace is. Meetings run smoothly, the audio/video quality is consistent, and it’s easy for anyone to join without complications
What do you dislike about the product?
Some of the more advanced collaboration features feel spread out across different menus, so it can take time to find what you need
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps streamline collaboration across global teams. It brings meetings, chat, whiteboards, and documentation together in one platform, reducing the need to switch between multiple tools. This improves productivity and keeps conversations and decisions in one place


    Sarah D.

User-Friendly Yet Sometimes Laggy

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be incredibly easy to understand, which is particularly beneficial in a work environment with people of varying age groups. Even the older members of my company grasp how to use it effectively, which makes collaboration seamless and minimizes the need for extensive training sessions. This simplicity ensures that everyone can participate in meetings and work from home efficiently, which has been essential for us. Zoom Workplace simplifies remote work for me and my colleagues, allowing us to communicate and collaborate without any unnecessary complications.
What do you dislike about the product?
Sometimes the audio and the visual lags.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and find it helps facilitate working from home, being easy to understand for everyone, including older colleagues.


    Cameron K.

Unmatched Video Communication Power and Global Connectivity

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is probably the most powerful and developed video communications software on the planet. There are few platforms with as much investment and functionality as zoom, and yet at the same time it is simply focused on helping you to connect with people all around the world through a simple screen!
What do you dislike about the product?
The tech can be quite glitchy at times and the sound quality for music transmission isn't always too clear. There can often be latency and lag creating a low quality sound output, which can make it hard to use as an artist and creative for virtual sessions.
What problems is the product solving and how is that benefiting you?
streamlining virtual business meetings & sales connections for me and my entire team. Zoom integrates nearly every appointment scheduling app making the process smooth and simple. Plus given Zoom's brand name awareness and saturation every feels comfortable using the platform to take meetings. More so than Google Meet.


    Ajay V.

The Most Reliable All-In-One Collaboration Platform

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has evolved far beyond video conferencing. The unified platform—combining meetings, chat, whiteboarding, and team collaboration—makes it incredibly easy to manage day-to-day communication in one place. The meeting quality is consistently excellent, even with low bandwidth, and features like smart summaries, noise cancellation, and breakout rooms significantly improve productivity. The UI is clean, intuitive, and easy for both technical and non-technical users.
What do you dislike about the product?
Occasionally, the chat and workspace features feel less integrated compared to the core meeting experience. The file-sharing capabilities could be more robust, and switching between chats and meetings can sometimes feel a bit clunky. However, these are minor compared to the overall reliability.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has streamlined how our teams collaborate whether working remotely, hybrid, or onsite. It’s reduced meeting friction, improved async communication with smart recaps, and made onboarding smoother for new employees. Cross-functional collaboration is much faster now, and customer calls run with zero hassle.