I work in restaurant technology with Asana.
Asana
AsanaExternal reviews
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Makes cross collaboration a breeze!
What do you like best about the product?
I use Asana daily to track all open projects and the status. It implements an easy handoff across teams and individual team members to track deadlines, and see progress of a greater goal!
What do you dislike about the product?
Many people do not utilize the many features as it can be tricky to learn how to utilize them.
What problems is the product solving and how is that benefiting you?
Accountability, There is a trail of the status of all my open tasks and projects.
Great for task management
What do you like best about the product?
Asana is great for task management, with boards, timelines, sections, subtasks, attachments, dependencies, start dates, end dates, and more. We use it daily to organize all of our company tasks. Its integration with Slack is also nice.
What do you dislike about the product?
If you prefer a simple list or you already use a list somewhere else and don't really like task management software, then Asana might not be for you. Otherwise, Asana is very helpful.
What problems is the product solving and how is that benefiting you?
Managing tasks and due dates across various projects. Asana keeps these organized with lists, boards, and timelines, and allows adding subscribers to tasks so that they are notified of updates.
Asana Helped My Leadership Team
What do you like best about the product?
It helps with team collaboration across the entire organization. Also, integration with my team was easy with the support of our Asana customer support. We used another platform and transition to Asana was easier because of the multi-views provided.
What do you dislike about the product?
It is very customizable which can be overwhelming when trying to get started.
What problems is the product solving and how is that benefiting you?
There are so many projects that are happening across our organizations and require collaboration with many people. Asana helped reduce emails and created a central location to communicate, assign task and improve accountability.
Simple but powerful project management tool
What do you like best about the product?
Its simplicity and low learning curve. While some features may not be available when compared to other software options, all the basics are there.
What do you dislike about the product?
The main problem with Asana is the requirement to choose a start or a target date to set up all date calculations in a task. While it makes sense from a planning point of view, it lacks the flexibility of other PM options that allow for making date calculations.
It also lacks a powerful Gantt chart option, and the licensing structure can be confusing for some organizations that don't share a common domain.
It also lacks a powerful Gantt chart option, and the licensing structure can be confusing for some organizations that don't share a common domain.
What problems is the product solving and how is that benefiting you?
Asana primarily addresses the question of "who is doing what and when." It offers a straightforward way to organize tasks and add labels for additional classification, making it easier to manage everything. Additionally, it facilitates collaboration by allowing users to add notes, comments, and attachments simply and visually.
Helpful Platform but Still Learning
What do you like best about the product?
I like the overall user interface design. As designers, we appreciate the visual aesthetics and interaction design since Asana is a platform we use regularly. For work, we like how it organizes things for our team and allows us to stay on track with projects.
What do you dislike about the product?
I find that it's a bit difficult to setup and know exactly what is capable for us to do to improve efficiency for the team. It takes a lot of time to figure out the best way to set things up for the team and isn't the most intuitive for how to best do things.
What problems is the product solving and how is that benefiting you?
Asana is solving the issue of organzing our projects and managing our work we're completing. It also allows us to communicate with transparancy with our clients about what we are working on and where we are headed. This allows us to manage our time and workload well, keep projects organized and moving forward, and keep us on task.
Great for task-based work, challenging to use as communication tool outside of messages board.
What do you like best about the product?
Simple to add tasks and generate insights about work. Resourcing tool has been a game changer.
What do you dislike about the product?
Challenging for team to find certain tasks, there are few ways to call attention to or format tasks in a way that certain members of the team can easily find them.
What problems is the product solving and how is that benefiting you?
resourcing by making informed decisions about workload, but estimated time is not a perfect science.
Simple but powerful
What do you like best about the product?
The variety of project management templates makes Asana so user friendly. It is a customizable product and it is a simple way to stay on the same page with all of the people that I work with. Integration with Microsoft was easy and extremely helpful.
What do you dislike about the product?
The user interface is busy and needs to be simplified. I just did a project management training class for my organization and people felt a little overwhelmed with the tool because it is so busy. If you simplified the interface and made it more sleek, that would be amazing and implementation with staff would be so much easier.
What problems is the product solving and how is that benefiting you?
Asana is helping my organization to communicate more effectively by having this dynamic tool that allows us to have real time updates on the status of projects. It also provides a way for us to have less face to face meetings.
User-friendly interface and effective team collaboration elevate project visibility
What is our primary use case?
What is most valuable?
I think it's very user-friendly on their Kanban boards for Asana. It's very easy to use for everyone in the team. They have a good tool for the portfolio aspect because we have projects in different areas. Their new capacity planning is also useful for us to see where we are overloaded and how we can shuffle resources around. The fact that the Kanban is so easy to use and the portfolio functions are particularly valuable.
We have benefited from Asana's visual interface components such as Kanban boards. I did not use their Gantt chart, but they have good features and there is substantial visibility among team members because they can see who's working on what. It's easy to use and very friendly.
Asana takes one of the highest priorities for us for reviews.
Asana gives visibility to upper management with the workload and all the other projects that are going on at this point in the company.
What needs improvement?
The capacity planning in Asana is working pretty decently, but there are some opportunities there for sorting, such as determining which project has the highest resources, as their sorting doesn't work that effectively. The capacity planning sorting and visual aspects could be improved.
For how long have I used the solution?
We started using Asana approximately two to three years ago.
How are customer service and support?
I'm in touch with Asana's sales account manager only. I learned it on my own. Their website has many areas of training, so it's very comprehensive. If you have any questions, you can use the search function and receive many good answers.
I would rate eight to nine for my experience with either the sales representative or the online support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup with Asana was not straightforward because you had to think of where you want to go. It's somewhat tedious because you have to add it project by project, but it's part of building a portfolio. While it was more challenging in the beginning, for an end user, it was not that complicated.
Which other solutions did I evaluate?
There are main differences between Planview and Asana in my opinion, with Planview being much stricter. There are too many controls on it. Planview has more reporting capabilities and is more detailed. However, for what we need right now in our organization, Asana works pretty well.
What other advice do I have?
It would be acceptable if my real name was used with this review.
It can be public for my company name.
On a scale of 1-10, I rate Asana an 8.
After 6 years of using Asana ...
What do you like best about the product?
Pros:
1. flexibility of set up
2. ability to manage notifications in detail
1. flexibility of set up
2. ability to manage notifications in detail
What do you dislike about the product?
Cons:
1. Cost (it's more expensive than JIRA).
2. I wish there's a way to manage a member's visibility of comments. (This has become an issue when a client is a member of a client facing board.
- At ticket level the client sees everything even after you remove the ticket from the board and into an internal facing board.)
1. Cost (it's more expensive than JIRA).
2. I wish there's a way to manage a member's visibility of comments. (This has become an issue when a client is a member of a client facing board.
- At ticket level the client sees everything even after you remove the ticket from the board and into an internal facing board.)
What problems is the product solving and how is that benefiting you?
It allows us for a streamlined, one source of truth on task and project level.
Project Management Tool
What do you like best about the product?
Asana is easy to use and well integrated with Outlook and Slack. It become my daily tool to consolidate project tasks and daily tasks. The implementation was easy and work very well with SSO.
What do you dislike about the product?
We really like the option for goals, the company goals, team goals and personal goals. However, the reporting on the goals might need to be improve in the future.
What problems is the product solving and how is that benefiting you?
There was no shared understanding of who was responsible for completing tasks. Asana’s assignment features helped clarify ownership, reducing ambiguity and improving follow-through.
Asana enabled units like units to share templates and best practices. For example, the “notes” functionality was adopted across teams to auto-assign tasks after meetings
Asana Templates help efficiency and we create templates for this reason.
Asana enabled units like units to share templates and best practices. For example, the “notes” functionality was adopted across teams to auto-assign tasks after meetings
Asana Templates help efficiency and we create templates for this reason.
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