Asana
AsanaExternal reviews
10,015 reviews
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Great Product!
What do you like best about the product?
Asana iAsana has proven to be a powerful and well-designed platform that truly supports our team's productivity and collaboration. One of the standout features is the user interface (UI)—it's clean, intuitive, and far more user-friendly than our previous platform (ClickUp). The clarity and simplicity of Asana's design were key drivers in our decision to switch.
We’ve also found the multi-homing capabilities incredibly valuable. Being able to assign a task to multiple projects without duplicating effort is a huge win for cross-functional collaboration. This has been especially helpful in keeping different teams aligned without creating silos or confusion.
In terms of use cases, Asana has been particularly effective for sales tracking and process management. Once we were assigned a knowledgeable customer success representative, the platform really started to shine. The right support made all the difference in unlocking value and helping our team get the most out of the system.
We’ve also found the multi-homing capabilities incredibly valuable. Being able to assign a task to multiple projects without duplicating effort is a huge win for cross-functional collaboration. This has been especially helpful in keeping different teams aligned without creating silos or confusion.
In terms of use cases, Asana has been particularly effective for sales tracking and process management. Once we were assigned a knowledgeable customer success representative, the platform really started to shine. The right support made all the difference in unlocking value and helping our team get the most out of the system.
What do you dislike about the product?
While we’re overall happy with Asana, there are a few areas where the experience fell short of expectations.
First, our initial customer success representative was underwhelming. Their limited knowledge and lack of proactive guidance made the early stages of our onboarding more difficult than they needed to be. Fortunately, we were later matched with a more capable rep, but that inconsistency was frustrating during a critical phase.
Another major downside was the onboarding process itself. It's disappointing that, despite Asana’s premium pricing, in-house onboarding support is limited. We had to hire a third-party consulting firm to help with our setup and rollout—something we believe should be included or at least more accessible directly through Asana. For a platform at this price point, that kind of support should be built-in, not outsourced.
First, our initial customer success representative was underwhelming. Their limited knowledge and lack of proactive guidance made the early stages of our onboarding more difficult than they needed to be. Fortunately, we were later matched with a more capable rep, but that inconsistency was frustrating during a critical phase.
Another major downside was the onboarding process itself. It's disappointing that, despite Asana’s premium pricing, in-house onboarding support is limited. We had to hire a third-party consulting firm to help with our setup and rollout—something we believe should be included or at least more accessible directly through Asana. For a platform at this price point, that kind of support should be built-in, not outsourced.
What problems is the product solving and how is that benefiting you?
Asana is helping us solve the challenge of managing cross-functional workflows across different business units and departments. In a fast-moving environment where multiple teams need to stay aligned, Asana provides a centralized space where work can be tracked, shared, and clearly understood by everyone involved.
The ability to multi-home tasks into multiple projects means that one piece of work can live in several contexts without duplication—this has been a huge benefit in improving visibility and accountability across teams.
By giving us a clear structure for collaboration, Asana reduces miscommunication, keeps timelines on track, and ensures that no task falls through the cracks. It’s allowed us to break down silos and work more cohesively, ultimately improving both our speed and quality of execution.
The ability to multi-home tasks into multiple projects means that one piece of work can live in several contexts without duplication—this has been a huge benefit in improving visibility and accountability across teams.
By giving us a clear structure for collaboration, Asana reduces miscommunication, keeps timelines on track, and ensures that no task falls through the cracks. It’s allowed us to break down silos and work more cohesively, ultimately improving both our speed and quality of execution.
Organize your brain
What do you like best about the product?
Asana is incredibly helpful for keeping on task and for keeping to deadlines.
What do you dislike about the product?
Some rules could function better to make them more user friendly.
What problems is the product solving and how is that benefiting you?
Asana is helping me solve the issue of staying on task until completion.
Game-changer!
What do you like best about the product?
Asana has become an absolute game-changer for how I manage projects and tasks. I love how easy it is to set up projects, add custom fields, and keep everything organised in one place. The ability to create templates has saved me so much time, and I really appreciate how intuitive the interface feels — even for complex workflows. It’s also great for keeping my team on the same page without endless email threads.
What do you dislike about the product?
The only downside I’ve found is that automation between custom fields and task actions can feel a little restrictive. For example, I’d love if selecting a value in one custom field could automatically complete or remove related tasks, but that’s not quite possible (yet!).
What problems is the product solving and how is that benefiting you?
Scattered to-do lists → Centralised system
Before, tasks, notes, and deadlines might have been spread across emails, sticky notes, or spreadsheets. Now everything sits in one place, so you can see the whole picture of a project at a glance.
Manual tracking → Clear visibility & accountability
With custom fields, sections, and due dates, you know exactly who’s responsible for what and when. That means fewer follow-ups and less time chasing information.
Reinventing the wheel → Reusable templates
By turning repeatable work into templates, you save setup time and maintain consistency across projects.
Risk of tasks slipping through the cracks → Reliable reminders & views
Asana’s lists, boards, and calendar give you different perspectives on the same work, helping you spot bottlenecks before they become issues.
Hard-to-share updates → Smooth team communication
Comments, attachments, and status updates keep collaboration inside the task itself, so context is never lost.
Before, tasks, notes, and deadlines might have been spread across emails, sticky notes, or spreadsheets. Now everything sits in one place, so you can see the whole picture of a project at a glance.
Manual tracking → Clear visibility & accountability
With custom fields, sections, and due dates, you know exactly who’s responsible for what and when. That means fewer follow-ups and less time chasing information.
Reinventing the wheel → Reusable templates
By turning repeatable work into templates, you save setup time and maintain consistency across projects.
Risk of tasks slipping through the cracks → Reliable reminders & views
Asana’s lists, boards, and calendar give you different perspectives on the same work, helping you spot bottlenecks before they become issues.
Hard-to-share updates → Smooth team communication
Comments, attachments, and status updates keep collaboration inside the task itself, so context is never lost.
Good Pricing, easy to understand
What do you like best about the product?
Use Asana as a mix of tasks and deliverables, so far so good.
What do you dislike about the product?
Still learning but need to buy licenses for even guest.
What problems is the product solving and how is that benefiting you?
Meeting all the requirements as per business needs. easy to assign task, create teams and collaborate.
Asana is everything I didn't know I needed for Program Management!
What do you like best about the product?
I've worked in Program Management for 4+ years and used a variety of software until my team on-boarded Asana. It's easy to use, great for cross-team collaboration, and they have a plethora of trainings available. Highly recommend!
What do you dislike about the product?
There is nothing I currently dislike about Asana!
What problems is the product solving and how is that benefiting you?
Asana helps me to communicate across many teams/users in my org and keep everyone on task!
The experience is beautiful and productive.
What do you like best about the product?
As an artist and project manager, I really appreciate the design of the Asana interface. It's clean, concise and easy to navigate. I also love that I have been able to find helpful resources both on Asana's platform and via 3rd party (YouTube) to assist with any questions I have about functions and features.
I use Asana everyday to manage our designs studio various projects. I have been able to train myself and others to use Asana as the to-do list instead of paper lists. We are at the very beginning of discovering integrations with Asana. The apps that we have integrated have been easy to setup.
I have reach out to my representative/customer service a few times with various questions about features and upgrades. They have been super helpful and willing to assist me.
I use Asana everyday to manage our designs studio various projects. I have been able to train myself and others to use Asana as the to-do list instead of paper lists. We are at the very beginning of discovering integrations with Asana. The apps that we have integrated have been easy to setup.
I have reach out to my representative/customer service a few times with various questions about features and upgrades. They have been super helpful and willing to assist me.
What do you dislike about the product?
The only dislike I have is that the best features are the features available with an upgrade. I understand this but it's annoying when you are trying to plan and train others in the companies. However, it hasn't stopped us and we are planning to update soon.
Oh, and the ability to move tasks between tasks is logistically easy. I would love to be able to move subtasks out of a task as well. By move, I mean drag and drop.
Oh, and the ability to move tasks between tasks is logistically easy. I would love to be able to move subtasks out of a task as well. By move, I mean drag and drop.
What problems is the product solving and how is that benefiting you?
We need certain clients to collaborate with us in a single system and Asana is helping with this.
A good product / project management tool in this competitive market.
What do you like best about the product?
Where this type of tools mostly used by software engineers and product managers, but asana is also helpful for other team like ops, finance etc to manager their tasks
What do you dislike about the product?
I think there is no such dislike for this product.
What problems is the product solving and how is that benefiting you?
Helped to manage the different projects as a product mangers.
Helped to keep a track of all task / work which is assigned to any user.
Helped to keep a track of all task / work which is assigned to any user.
A Monumental and Unmatchable Ally that Fuels Excellence in Our Project Management.
What do you like best about the product?
Asana has been our dream come true when it comes to managing our projects ,one of the best thing that I liked about it is the wide variety of project views eg tables,lists,Gannt chart,timelines ,calendars etc.The user interface is super clean and easy which makes the on-boarding smooth.It's very easy to assign tasks ,collaborate and check on the task status of the entire team.Also loves the way it organizes projects visually,breaking down tasks into sections that represent different stages of workflow.
What do you dislike about the product?
The reporting feature needs an upgrade ,should be quick and offer more information.
What problems is the product solving and how is that benefiting you?
Overall Asana empowers us to efficiently and effectively plan,organize and manage our projects.Bring together everyone and everything about our projects in one workspace making it seamless to collaborate and streamline all our operations during projects.
Very Easy to Navigate and understand
What do you like best about the product?
Asana is helpful with staying on course with tasks. I love it!
What do you dislike about the product?
I don't have anything I dislike. I love this program
What problems is the product solving and how is that benefiting you?
Staying on course and being to put time management in place.
it made my life easier by organizing everything and im able to track my progress
What do you like best about the product?
project creation and milestones to see my progress
What do you dislike about the product?
nothing, everything is super smooth and easy
What problems is the product solving and how is that benefiting you?
time management and organizing projects
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