Central hub has unified cross‑department tasks and provides clear ownership and communication
What is our primary use case?
Asana is used to manage all tasks, including purchase requests, facilities requests, legal matters, and accounting. Everything is funneled through Asana so that all tasks can be tracked.
A recent example involved working on a security purchase request for 2026, which required coordination with purchasing, accounting, and legal. Collaboration occurred with all three groups on a $500,000 purchase request, and it was funneled through Asana so all groups could see their status. This allowed for efficient communication about progress and resolution of questions.
Asana is used for everything and serves as the main hub for any tasks, including projects with engineering, making it essential for all groups to communicate and see each other's progress.
What is most valuable?
The best features Asana offers, once you become familiar with the system, include clarity in view and tracking of questions. For instance, if information is requested from legal and they respond, a record is maintained to track all comments and keep everyone updated.
Having that clear view and record of communication helps the team day to day by allowing management and staff to see current statuses and responsibilities. It clarifies whose responsibility it is and identifies any hold-ups with legal or engineering tasks, which keeps the organization organized.
Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available. It functions as a clearinghouse for all information.
Collaboration has greatly improved with Asana. There is no longer a need to chase down accounting or engineering for project updates because information can be checked through comments. File attachment and messaging capabilities between different groups within Asana are helpful. Email notifications are received for updates relevant to tasks, combining Asana alerts with email for easy visibility.
The interface and notifications in Asana are appreciated because it integrates with email. Updates can be received even when not logged in, which keeps you informed.
Initially, it takes some time to understand the various details, but after extensive use, it feels second nature. Overall, satisfaction with Asana is high.
What needs improvement?
A rating of eight is given because a downside exists in that everyone has access and notifications are often received for projects that are not involved in, leading to quite a few emails daily, sometimes around sixty to eighty.
For how long have I used the solution?
Asana has been used for four years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.
How are customer service and support?
No complaints have been heard about customer support for Asana. Work occurs closely with the IT group, and they have not reported any issues regarding support from Asana.
How would you rate customer service and support?
What was our ROI?
A return on investment has been seen with Asana primarily in time savings due to its instantaneous communication, acting as a single point for project discussions. There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.
What other advice do I have?
Advice to others looking into using Asana is that it will only work as well as your commitment to it. If you expect it to operate in the background without investing time, it will not surpass other project management tools. However, with one hundred percent commitment, satisfaction with Asana is very high. A rating of eight out of ten is given for this product.
Agile ticketing workflows have improved task management and collaboration across projects
What is our primary use case?
My main use case for Asana is ticketing, specifically software ticketing and task ticketing, where I manage tasks and manage task issues.
What is most valuable?
The best features Asana offers for managing tasks are agility and flexibility.
Asana has positively impacted my organization by providing flexibility, improving time to market, and enhancing collaboration.
What needs improvement?
I think Asana can be improved, but there is nothing I wish worked better or features I would like to see added.
For how long have I used the solution?
I have been using Asana for two years.
What do I think about the stability of the solution?
Asana is stable, and in my experience, I can affirm that it is stable.
I have not experienced any stability problems with Asana.
What do I think about the scalability of the solution?
Asana's scalability for my organization is good; it is good enough.
How are customer service and support?
The customer support for Asana is good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Asana.
How was the initial setup?
My experience with pricing, setup cost, and licensing for Asana is good for on-premises.
What was our ROI?
I did not see a return on investment with Asana, and I cannot share any relevant metrics, such as time saved or improved efficiency.
Which other solutions did I evaluate?
Before choosing Asana, I did not evaluate other options.
What other advice do I have?
I would not recommend Asana to others looking into using it. My company does not have a business relationship with this vendor other than being a customer. I would rate this product an 8.
Effortless Task Management and Project Planning
What do you like best about the product?
Being able to view tasks, switch between different perspectives, and make use of the timeline for managing projects and events has proven to be extremely helpful!
What do you dislike about the product?
One problem I encounter is that I repeatedly receive a "Your trial has expired" error, which forces me to access Asana via an email link in order to get around it.
What problems is the product solving and how is that benefiting you?
Asana brings all our projects together in a single place, making it easy to share tasks and track visible progress.
Intuitive UI, Flexible Work Styles
What do you like best about the product?
I like the intuitive User Interface (UI) of Asana, which allows anyone to seamlessly work off the same dataset and view work according to their preference, whether in lists, timelines, or swimlanes. This flexibility is beneficial for team collaboration, as it accommodates different working styles and ensures the entire team can effectively collaborate to achieve milestones. The fact that Asana enables team members to operate in their own style while converging on common goals is a significant advantage. Additionally, I find the setup process for Asana to be very easy, which greatly facilitates onboarding and reduces downtime when adopting the platform.
What do you dislike about the product?
I wish there was a way to set date values instead of setting a date for tasks in project boards. If a task takes 5 days to complete and you need to push it back, you have to go in and update the date values and subsequent tasks thereafter.
What problems is the product solving and how is that benefiting you?
I use Asana for marketing projects, managing resources, and timelines efficiently. It lets my team work in different styles to achieve milestones collaboratively and view data in lists, timelines, or swimlanes.
Clear and Effective Task Management
What do you like best about the product?
This task management system offers clear organization, making it easy to keep track of assignments. The way assignments are handled is effective, with each one having a well-defined status, which helps maintain order and transparency.
What do you dislike about the product?
Every software always evolves, if that doesn’t happen it’s there loss
What problems is the product solving and how is that benefiting you?
Task management
Tracker
Universal Workload View on Enterprise Plan is a Game-Changer
What do you like best about the product?
The enterprise plan universal workload view
What do you dislike about the product?
setting up the template, AI not that helpful
What problems is the product solving and how is that benefiting you?
tracking history
Visual Task Management with Seamless Collaboration
What do you like best about the product?
I absolutely love the visual task management system in Asana, particularly the board and timeline views, which make it incredibly easy to understand priorities. These views allow me to track progress visually and quickly spot bottlenecks across tasks, which enhances the overall efficiency of my task management. The timeline view is particularly helpful for understanding dependencies, giving me a clearer picture of how tasks are interconnected and ensuring that everything stays on track. Additionally, the tool significantly supports task organization and management through approvals and collaboration features, making it easier for teams to work together harmoniously. I also appreciate that, despite its comprehensive features, the initial setup of Asana was a breeze, making the transition from manual Google Sheets straightforward. Overall, Asana has proven to be an invaluable tool in managing tasks efficiently, and I rate my likelihood to recommend it very highly at a 9 out of 10.
What do you dislike about the product?
Sometimes the interface feels cluttered when managing larger projects, making navigation through deeply nested tasks less intuitive. Additionally, there is a need for more detailed reports and analytics to better understand task progress and performance.
What problems is the product solving and how is that benefiting you?
I use Asana to organize tasks with team collaboration, effectively managing approvals. Its visual task management, including board and timeline views, aids in tracking progress and understanding dependencies, helping to spot bottlenecks easily.
Effortless Task Management with Asana's Clean UI
What do you like best about the product?
I really appreciate how Asana provides transparency and accountability into our projects, which is crucial for keeping everything on track. The ease of use and the clean UI enhance our experience, making the software very user-friendly. One of my favorite features is how easy it is to link tasks between projects, which was a significant improvement over our old software that did not handle this well, resulting in duplicate work and missed deadlines. Asana has effectively resolved this issue, greatly optimizing our workflow. Moreover, the AI function in Asana is excellent, offering a broad range of automations that enhance efficiency in our tasks and projects management. Finally, the initial setup of Asana was very easy, which certainly helped our team transition smoothly from our previous tool.
What do you dislike about the product?
I think there are still lots to learn about it, so I would love a more guided plan to learn. I would love to see how others use Asana as a content publishing calendar and how to organize your overall experience in Asana.
What problems is the product solving and how is that benefiting you?
I use Asana to manage projects and tasks with transparency and accountability, reducing duplicate work and missed deadlines. Its ease of use, clean UI, and task linking capabilities improve project flow. The automation features further enhance our productivity.
Intuitive Interface That Makes Work Effortless
What do you like best about the product?
the interface is very intuitive and soft on the eye
What do you dislike about the product?
The constant updating of the look and making things harder than they were.
What problems is the product solving and how is that benefiting you?
I am always up to date with my work project, know what the next task is and can easily delegate tasks to someone else.
Effortless Task Listing and Quick Organization
What do you like best about the product?
I can create lists very quickly to jot down all my tasks before they're forgotten.
What do you dislike about the product?
I don't like that only one form/application can be created through each project board on the free version, which is what my work uses. You have to create a new board to make different vendor applications/proposal submissions for the same project.
Also don't like how to notate that there are additional comments/notes/info for a task in Asana, you have to use the comment feature. If you input info into the description box, you won't know it's there unless you click on the specific task. So info gets lost.
What problems is the product solving and how is that benefiting you?
Solving task management/keeping tack of projects/sharing vendor applications and storing.
