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Unleash

Unleash | 1

Reviews from AWS Marketplace

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External reviews

26 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Newspapers

IT teams dream it help us to create a better response to our users!!

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
getting up Unleash was a breeze! it help us to create a better response to our users. The integration phase went smoothly, and we were up and running in no time.
What do you dislike about the product?
I dislike when a company with an AI-powered search product lacks transparency about how their AI algorithms work or fails.
What problems is the product solving and how is that benefiting you?
A company with an AI-powered search product solves the problem of efficiently finding relevant information amidst vast data sets. This benefits users by saving time, improving productivity, and delivering more accurate and personalized search results.

    Consumer Services

Supercharge Your Teams with AI-powered Knowledge

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Unleash has empowered our teams with AI-powered knowledge at their fingertips. The platform acts as a central hub for all our company information, making it easy to find answers and collaborate effectively. With Unleash.so, knowledge is no longer siloed, and everyone has access to the information they need to succeed.
What do you dislike about the product?
I like everything about it, its great and helpful.
What problems is the product solving and how is that benefiting you?
easily finding information

    Banking

Seamless Integration: Unleash Was Up and Running in Minutes

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
The setup and integration of Unleash with our existing systems was incredibly smooth. Their team provided excellent support throughout the process, ensuring everything went seamlessly. Unleash's intuitive interface made onboarding our team a breeze. We were up and running with Unleash in no time, and the benefits were immediately apparent.
What do you dislike about the product?
there are a few advanced filters we'd love to see added
What problems is the product solving and how is that benefiting you?
collaboration, access to knowledge, efficiency

    Computer Software

Unleash: Our AI-powered Slack Assistant in Every Channel

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Unleash's Slackbot integration has transformed our communication and productivity. We have Unleash assistants deployed in multiple Slack channels, acting as an AI-powered knowledge management tool. Employees can simply ask questions and get verified answers directly within Slack, eliminating the need to search through countless documents or wait for colleague responses. Unleash has fostered a culture of knowledge sharing and saved us tons of time.
What do you dislike about the product?
it's generally great, no complaints. happy with that :)
What problems is the product solving and how is that benefiting you?
collaboration, access to knowledge, efficiency

    Computer Software

Unleash + Zendesk: A Support Efficiency Game Changer!

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
We integrated Unleash with Zendesk and it's been a lifesaver for our support team! Unleash acts as an intelligent assistant within Zendesk, using Enterprise AI Search to find exactly what agents need to solve customer issues quickly. This has drastically improved our first-call resolution rates and overall customer satisfaction. Unleash is a game-changer for any company looking to boost their Zendesk support efficiency.
What do you dislike about the product?
Our team has expressed a desire for more customization options within the tool. While the current settings are functional, expanding these options would greatly enhance our user experience.
What problems is the product solving and how is that benefiting you?
collaboration, access to knowledge, efficiency

    Marly A.

Excellent way to keep feature flags updated across environments

  • October 19, 2023
  • Review verified by G2

What do you like best about the product?
Allowed having updated flags in various environments without much manual work.
What do you dislike about the product?
There is no environment configuration within the application, a URL is needed for each environment.
What problems is the product solving and how is that benefiting you?
Simultaneous update of environments.

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