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    Unleash

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    Sold by: Unleash 
    Unleash empowers teams with AI-driven Q&A and intelligent search, enabling them to quickly access and navigate company knowledge, improve collaboration, and make informed decisions faster

    Overview

    Unleash is an AI-powered tool that searches across your companys data, offering fast, accurate answers. It provides an enterprise-ready solution for bringing generative AI into the workplace, acting as a single hub for company knowledge.

    With unified search across all applications, Unleash delivers personalized, up-to-date results based on your role, tasks, and company-specific terms. Permissions are respected, ensuring secure, authorized access to information.

    Unleash also helps you discover key resources and colleagues through its knowledge management tools and detailed people directory. Its easy to set up, requiring no complex configuration, and integrates seamlessly into your workflow via web, mobile, Teams, Slack, Zendesk or Salesforce.

    For questions and custom quote options, please reach out to our AWS marketplace contact: marketplace@unleash.so 

    Highlights

    • Effortless setup and immediate use.
    • Access precise answers rooted in your company data.
    • Harness the power of enterprise-grade generative AI.

    Details

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Seats
    Number of users
    $100,000,000.00

    Vendor refund policy

    Refunds are not supported at this time. Contact us to cancel at anytime.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Unleash Support is available 24/7. For assistance, reach us at support@unleash.so .

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    26 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Computer & Network Security

    Best AI-based federated search solution

    Reviewed on May 23, 2024
    Review provided by G2
    What do you like best about the product?
    What I like the most about Unleash is its ability to quickly get answers for questions based on the company knowledge base. its super easy for use!
    What do you dislike about the product?
    What I don't like about Unleash is that it currently doesn't have a mobile app, which makes accessing information on the go more difficult ( you can do it using the Slack bot).
    What problems is the product solving and how is that benefiting you?
    Data retrieval
    Find resources
    Launch apps and pages
    Ask questions

    At the end of the day it saves time and time is money..
    Computer Software

    CTOs will benefit from adding Unleash to their engineering team

    Reviewed on May 21, 2024
    Review provided by G2
    What do you like best about the product?
    It is simple to use and for admins they use RLP which is a dream come true. It takes few mintues to do the setup - and you are good to go. Their customer support team is incredible and helped with every challenge we faced.
    What do you dislike about the product?
    I hope it will generate code one day but it's not there yet.
    What problems is the product solving and how is that benefiting you?
    finding infomration, sharing knowledge, reducing number of tickets
    Computer Games

    Gaming companies must have

    Reviewed on May 21, 2024
    Review provided by G2
    What do you like best about the product?
    In gaming companies timing is king. Using Unleash our customer support, marketing and product teams are incredriby synced together. They get answers on the spot and it enables our monetization efforts to succeed much better than before.
    What do you dislike about the product?
    I hope that one day we can embed Unleash within our products. It's not there yet
    What problems is the product solving and how is that benefiting you?
    Finding information, sharing knowledge, monetization, profit generation
    Pharmaceuticals

    Best purchase I've made for my company

    Reviewed on May 20, 2024
    Review provided by G2
    What do you like best about the product?
    Our company is fully based on remote work - therefeore knowledge sharing that works on-demand is key. Our teams work in different time zones and need answers - using Unleash, which we use daily, we acheive that easily. It took us one session with their great customer support team to accomplish that. Highly reccomended
    What do you dislike about the product?
    It may take sometime a minute to get an answer on slack but it makes sense due to the latency using GPT LLM
    What problems is the product solving and how is that benefiting you?
    knowledge sharing, AI tools, saving time, improving response time for agents, CSAT
    Automotive

    Unleash helps me share knowledge within our engineering department

    Reviewed on May 20, 2024
    Review provided by G2
    What do you like best about the product?
    As a senior member of our team I'm being asked daily by our product and our R&D team questions that are of two types - projects status and explaining processes. Unleash handles 70% of the questions using the AI assistant I created easily within minutes. I integrated it to Jira and my personal drive to create answers - works like magic. Our entire company benenfits from it
    What do you dislike about the product?
    Code generation would be a useful feature, on the other hand using Unleash goes hand in hand with using dedicated AI tools for coding
    What problems is the product solving and how is that benefiting you?
    sharing knowledge, effective use of my time, finding information
    View all reviews