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Unleash

Unleash | 1

Reviews from AWS Marketplace

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External reviews

26 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

AI agent I can trust

  • May 19, 2024
  • Review verified by G2

What do you like best about the product?
I work in the design department and I used to constantly ask our marketing dept for updates about their campaigns. Using Unleash search and q&a capability I simply get answers to every question that I have. It was easy to implement and whenever I have a question I contact our account manager - which answer so fast!
What do you dislike about the product?
I wish it could pull information from Figma. I was told it is in their next list of updates - it would be a dream.
What problems is the product solving and how is that benefiting you?
Updates about our company, knowledge finding, generating answers, syncing between design and marketing


    Computer Software

Office manager delight

  • May 19, 2024
  • Review verified by G2

What do you like best about the product?
I use Unleash daily to convey our office policy to all new employees joining the company using their chatbot that works within Slack. It's so useful and easy to use and all our new employees love it
What do you dislike about the product?
I'm waiting for a new integration to our office management software - it will take few weeks, but I'm sure it will happen
What problems is the product solving and how is that benefiting you?
finding information, answering new employees, helping onboarding process


    Computer Software

Finding information using Unleash is the engineering team dream

  • May 19, 2024
  • Review verified by G2

What do you like best about the product?
I work closely with our chip design team and I work on multiple projects at a time that require me staying constantly in the details of each of them. I use Unleash's enterprise search capabilites to get a summary and recap of the projects. I use it daily and it is so easy to use. It saves me hours every week and the need to text every team about minor details.
What do you dislike about the product?
They didn't develop yet integration tou our company's chat app and it could be useful to have their AI assistant within our work environemnt. I hope it will happen soon!
What problems is the product solving and how is that benefiting you?
Finding information, knowledge retreival, project management


    Automotive

The core element of our company's chatbots

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Their API is simple to use and saved our R&D team months of development. We integrated Unleash with our existing bots in Slack and gave them superpowers in being able to answer based on every resource. It is fairly impressive and my team use it daily
What do you dislike about the product?
I think that the next step would be to use it via voice commands and it's not there yet. We will stay tuned
What problems is the product solving and how is that benefiting you?
R&D and product meetings sync, finding information from our sales team (salesforce) as well as the algo team. Our company is very organized so it's a perfect match for adding a tool that can searhc and answer about all of our scattered data.


    Computer Software

An amazing asset for our R&D team

  • May 15, 2024
  • Review verified by G2

What do you like best about the product?
Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that it took 2 weeks to implement Unleash within our workflow - that's impressive for an AI tool.
What do you dislike about the product?
Since our company has internal tools that we have built, the integration process of them takes longer than the list of exisiting integrations of Unleash. Make sense but still worth noting that.
What problems is the product solving and how is that benefiting you?
It helps me find information and catch up with all updates around the company. It make the company knowledge bases accesible easily, all while being able to find information by chatting with their Slackbot. That's really cool!


    Computer Software

Unleash setup is amazing

  • May 08, 2024
  • Review verified by G2

What do you like best about the product?
My feedback as an admin is that Unleash's team made my life much easier. I received a task from our management to implement an AI tool to improve sync between departments - I tried multiple tools and chose Unleash eventually. The reason is that their customer support team fixed bugs within days and kept adding features every other week. The integration was very smooth, and the results didn't take too long to arrive
What do you dislike about the product?
Unleash needs a few sessions to be expalained - nontehless after 2 sessions we were able to onboard all of the team members. Also, sometimes it can take a few seconds to get an answer to the questions that we ask but it keeps on improving!
What problems is the product solving and how is that benefiting you?
Finding information fast, helping sales & marketing team collaboration, acheiving ROI goals easily.


    Consumer Services

The Google for Your Business, All Within One Platform

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Unleash acts as the Google for your business, consolidating all your information in one central location. The AI-powered search engine allows us to find what we need quickly, regardless of where it's stored. Unleash has streamlined our information access and boosted overall efficiency
What do you dislike about the product?
its very helpful, I dont dislike anything about it.
What problems is the product solving and how is that benefiting you?
easily finding data


    Information Technology and Services

Unleash is amazing

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Unleash in Zendesk has been a game-changer for our support team. They can now find answers to customer inquiries quickly and efficiently, thanks to Unleash's AI-powered search. This has significantly improved our customer satisfaction ratings.
What do you dislike about the product?
It's a minor issue but I asked them to add another integration that didn't exist in their list of intergrations, and I didn't get it yet. However it makes sense with the workload they have.
What problems is the product solving and how is that benefiting you?
Finding information, reducing time to response to tickets, Zendesk CSAT


    Financial Services

Efficeint tool

  • May 07, 2024
  • Review verified by G2

What do you like best about the product?
Unleash has become our go-to solution for accessing information daily. Its AI-powered search makes locating data a breeze, empowering us to work smarter, not harder.
What do you dislike about the product?
retrieve information can take a bit time in complex answers but it worth it.
What problems is the product solving and how is that benefiting you?
search product solves the problem when we cant find info of the compny.


    Computer & Network Security

Slack AI has an alternative

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Unleash's Slackbot has become our team's productivity secret weapon. Its AI-powered search capabilities across channels have transformed how we collaborate and share information
What do you dislike about the product?
While Unleash's Slackbot offers powerful AI-driven search capabilities, it can sometimes take too much time to retrieve information.
What problems is the product solving and how is that benefiting you?
retrieve information