Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,200 reviews
from
External reviews are not included in the AWS star rating for the product.
Overall uplift in sales using Insider
What do you like best about the product?
The ability to quickly create original journeys from scratch and save templates for subsequent use.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
Artificial intelligence (AI)-powered predictive intelligence helped to contextually engage people at the right moments to influence their purchase decisions.
The auto-optimized technique reduced the amount of manual labor needed to manage recommendations.
What do you dislike about the product?
Even though it can be intimidating to learn how to utilize every tool, the Insider support team makes it simple.
What problems is the product solving and how is that benefiting you?
With Insider's Web Suite, we were able to improve the experience of our website visitors.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
We saw a reduction in our client attrition rate and an enhancement in conversion rates.
We can now use Insider's Web Push to deliver alerts and suggestions on time.
Excellent
What do you like best about the product?
There is an awesome documentation also I can get response rapidly when I have question.
What do you dislike about the product?
Insider focused on E-Commerce. Our mobile application is different a bit.
What problems is the product solving and how is that benefiting you?
Communication. I can communicate with my customers in any channel I want. Also, I can send personalized messages thanks to Insider data
Insider: Enhancing Push Notification Reach for Elo7
What do you like best about the product?
Insider helped Elo7 reach non-logged-in users through push notifications, addressing a significant pain point in our marketplace. This allowed us to increase our impact on Android, with a 680% rise in impacted users. Additionally, our Android share increased from 13% to 63%, and our Gross Merchandise Sales (GMS) saw an increase of 625% in a month.
Furthermore, we experienced an 83% increase in conversion during A/B testing by sending push notifications earlier. This success was due to the timely signals from journeys like browsing abandonment and cart abandonment.
Furthermore, we experienced an 83% increase in conversion during A/B testing by sending push notifications earlier. This success was due to the timely signals from journeys like browsing abandonment and cart abandonment.
What do you dislike about the product?
As we operate different platforms running our CRM, one challenge we've encountered is the inability to export impacted customers in near real-time. This makes it difficult to exclude impacted customers from journeys using our internal tools. However, it’s possible that we haven’t utilized the tool to its full potential. We hope to see improvements in this area to enhance integration and efficiency.
What problems is the product solving and how is that benefiting you?
Insider is addressing several key challenges for us at Elo7, primarily in reaching and engaging with non-logged-in users through push notifications. This was a significant pain point in our marketplace, and with Insider's help, we achieved a 680% increase in impacted users on Android. This capability has dramatically increased our reach and engagement on this platform.
Additionally, Insider's timely and thoughtful push alerts have enhanced our ability to send targeted messages based on user behavior, such as browsing abandonment and cart abandonment. This has resulted in an 83% increase in conversion rates during A/B testing by sending push notifications earlier.
Moreover, the platform has contributed to a substantial improvement in our Android share, which rose from 13% to 63%. Our Gross Merchandise Sales (GMS) also saw a remarkable 625% increase in just one month. These improvements have significantly bolstered our marketing strategies, leading to higher user interaction, better customer retention, and overall growth.
Additionally, Insider's timely and thoughtful push alerts have enhanced our ability to send targeted messages based on user behavior, such as browsing abandonment and cart abandonment. This has resulted in an 83% increase in conversion rates during A/B testing by sending push notifications earlier.
Moreover, the platform has contributed to a substantial improvement in our Android share, which rose from 13% to 63%. Our Gross Merchandise Sales (GMS) also saw a remarkable 625% increase in just one month. These improvements have significantly bolstered our marketing strategies, leading to higher user interaction, better customer retention, and overall growth.
Enhance email delivery and conversions
What do you like best about the product?
The seamless integration of customer data by CDP enables targeted and customized marketing strategies. Run a connected and cohesive cross-channel campaign using Insider’s Architect.
What do you dislike about the product?
The onboarding process took longer than expected. Getting hands-on with the platform took some time.
What problems is the product solving and how is that benefiting you?
Architect helped us get a 360 degree view of the customer journey and execute a cohesive cross-channel campaign. Customer engagement through SMS, Whatsapp, and Email is now easy with Insider. Our conversion rates and Email delivery rates have improved significantly.
30% uplift in the conversion rates
What do you like best about the product?
Architect provides a solid foundation for campaign customization, allowing for efficient and unique communication strategies.
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
The Insider's Email service excels in delivering pertinent and customized messages.
Email campaigns can be started quickly.
Strategic and focused messaging improves user communication on WhatsApp and SMS
What do you dislike about the product?
The Insider tools are quite easy to use and don't require technical support.
What problems is the product solving and how is that benefiting you?
We launch a new product range every week and running promotional campaigns before every new launch was quite a challenge. With Insider, it's all under control now.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Architect provided support in resolving the distributed campaign issue. WhatsApp, SMS, and Email solve the problem of general communication.
Product discovery made easy with Eureka
What do you like best about the product?
Every time we add a new item to our menu, Eureka makes sure that our clients can see it.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
With ""Smart Recommender,"" we could now finally recognize and provide clients looking for great discounts with personalized, relevant recommendations.
With the help of Web suite, we could successfully implement cross-selling and upselling strategies.
What do you dislike about the product?
Although utilizing the Web Suite was challenging at first, we were able to use the technology with ease thanks to Insider's support staff.
What problems is the product solving and how is that benefiting you?
We could launch hyper-personalized campaigns on the appropriate channels with Insider. Our AOV was previously quite low because of improper suggestions, but that is no longer the case. We were able to successfully engage and convert clients with Insider's package.
Uplift in client retention rate (CRR)
What do you like best about the product?
Text messaging and pop up's was the easiest way to stay in touch with customers. Using Insider's pop up tools, this goal was quite easy to accomplish. Easy integration of our other systems with the Insider tools. The Mobile App's simple navigation and interactive features.
What do you dislike about the product?
With Insider's tools and the best team in the industry, we have been able to establish a distinctive and powerful brand identity in the market.
What problems is the product solving and how is that benefiting you?
The AI-powered dynamic segmentation of Insider's Mobile App solutions has enabled us to send elevant messages and personalize our campaigns.
The best product for anyone in the e-commerce / digital commerce space.
What do you like best about the product?
Insider takes a huge load off of developers' shoulders and enables marketing teams to work faster, more agile and efficient. With Insider the development team can focus on the product and marketing team can focus on marketing with ease, with the Insider dashboard.
What do you dislike about the product?
As we are a small team focused on technology we don't have any dislikes however, I can see that the dashboard may be a bit complex for beginners. However, I think the adaptation process is not long as everyone in our team is able to use Insider on a daily basis.
What problems is the product solving and how is that benefiting you?
We are a social commerce platform focusing in sports and we use Insider in personalization of our users' shopping experience. More than that, we have a unique use case of Insider, as we have built our whole loyalty system on Insider's Architect feature (user journeys). This allows us to keep our loyatlty (points) system dynamic and with less in-house development effort.
Insider: Delivering personalized experiences that truly resonate
What do you like best about the product?
It's a true Insider. Built with an AI-intent engine that's got marketing higher learning. An engine that let's one leverage on prospects and customers predictable behaviour, preferences, needs and wants to deliver personalized experiences like never before.
What do you dislike about the product?
For me its a present-day platform that am yet to dislike. Excellent at inside target market knowledge, outstanding at personalized engagement. So far so good.
What problems is the product solving and how is that benefiting you?
We use this AI-driven, generative knowledge base to gain market insights that inform customer journeys and engagement. Quite critical in our marketing approaches and campaigns with tangible roi.
We saw a significant rise in customer retention
What do you like best about the product?
Insider's Web Push allows us to actively communicate with our users. Strategic and focused messaging improves user communication on WhatsApp and SMS. Ready-to-use email library templates help launch campaigns quickly.
What do you dislike about the product?
Insider played an instrumental role in streamlining various marketing campaigns. But a more industry-wise customized template library for all channels would be good to have.
What problems is the product solving and how is that benefiting you?
With thoughtful push alerts and an enhanced web presence, Insider assisted us in raising brand awareness.
We are pleased with the rise in user interaction.
We saw a significant rise in customer retention and we are hoping that it continues this way.
We are pleased with the rise in user interaction.
We saw a significant rise in customer retention and we are hoping that it continues this way.
showing 261 - 270