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Insider review
What do you like best about the product?
we are making cross channel marketing with architect, The automation features are the best.
The customer support is good and the panel usage is easy.
The customer support is good and the panel usage is easy.
What do you dislike about the product?
prices can be lower, and integration process can be reduced
What problems is the product solving and how is that benefiting you?
with the automaiton and architect feature, Insider reduces our daily effort and optimize our returns
Business Development Specialist
What do you like best about the product?
Quick and effective communication was made easier for users by Insiders' pre-built WhatsApp templates.
What do you dislike about the product?
Turkish language support would be great.
What problems is the product solving and how is that benefiting you?
Our conversion rates increased thanks to clickable links that were provided via WhatsApp.These made sure that users could easily find what they were looking for.
'Nothing helps me convert leads like Insider does'
What do you like best about the product?
It's got lots going for it. I love Its capacity for converting leads is exceptional thanks to its personalized prospects and clients engagement inspired by inside knowledge. It's got cross-channel reach that i especially like, achieved variously via web push, email, sms among others which allow effective marketing with unbeatable success. It optimizes opportunities brilliantly, always ensuring we're a going concern.
What do you dislike about the product?
There's actually nothing major i dislike about Insider. It works for me. I love its personalized engagement, push notifications, effective marketing, leads segmentation and conversion rates which are unlike any I've had yet.
What problems is the product solving and how is that benefiting you?
What Insider does better than the rest for me, is to surface inside knowledge prospects and customers preferences, future behaviour and opportunities. It always gives me a head start, ensures i close ahead of the rest most of the time.
Achieved a 16% increase in subscriber growth rate over the past six months
What do you like best about the product?
Insider tools are very easy to use.
Their intuitive setup makes creating all kinds of campaigns effortless.
Our conversion rates have maximized.
Their intuitive setup makes creating all kinds of campaigns effortless.
Our conversion rates have maximized.
What do you dislike about the product?
Everything about Insider is great but we were doubtful about the accuracy of the revenue/purchase data.
What problems is the product solving and how is that benefiting you?
Before we started using Insider our business was not doing great and subscription rates were really low. Things turned for the better with Insider and we achieved a 16% increase in subscriber growth rate over the past six months. Insider has really helped with our revenue.
Seen increase in our ROI with Web Suite
What do you like best about the product?
The intuitive design of the Web Suite improved the user experience.
Insider's mobile solutions yield insightful data through deep analytics, facilitating informed decision-making and strategy improvement.
Insider's mobile solutions yield insightful data through deep analytics, facilitating informed decision-making and strategy improvement.
What do you dislike about the product?
Using some features is time-taking at first. However, the support team walks you through the features step-by-step.
What problems is the product solving and how is that benefiting you?
Insider assisted us in improving our client interactions through website. Our audience is broader and more engaged as a result of this diversity, which strengthens our marketing strategy.
Uplift in new customer acquisition
What do you like best about the product?
We were able to bring on more new clients since we started using Insider. Using the Architect enables us to increase customer retention and timely alerts via SMS campaigns helped us acquire new customers.
What do you dislike about the product?
We had a lot of technical issues when we first started using the Insider tools. But once we got a hang of it, it was really easy and now we love using their products.
What problems is the product solving and how is that benefiting you?
We initially had an issue with communication, but SMS really powered its way through. Our campaigns are now much more relevant and engaging. Additionally, user acquisition and journey creation are made easier by the lead generating templates.
Impressed with Insider’s chatbot and AI capabilities
What do you like best about the product?
As loyal WhatsApp users, we’re using it both for commerce and support. AI is playing an important role in helping us improve the productivity and efficiency of campaigns. We’re using it for segment defintion, message creation and conversation building - and it’s extremely quick and saves a lot of time.
What do you dislike about the product?
We don’t dislike anything at the moment. We intend to start using other products more and for now, no complaints with WhatsApp.
What problems is the product solving and how is that benefiting you?
yapay zeka
Conversations improved with WhatsApp chatbots
What do you like best about the product?
Thanks to Insider, our AI-powered chatbot can complete 70% of conversations on its own, without requiring any live agents.
What do you dislike about the product?
We haven’t encountered any troubles so far and we hope it stays the same as we use Insider more and more.
What problems is the product solving and how is that benefiting you?
This has not only increased our confidence in AI-powered customer communications, but saved us approx 40% in costs associated with customer support, while improving response time and customer satisfaction.
Insider changed the game with its gamified app templates
What do you like best about the product?
Thanks to Insider's various gamification templates in app, we have been providing a seamless engagement to users.
As a result, not only our daily active users increased - but also our revenue increased significantly.
As a result, not only our daily active users increased - but also our revenue increased significantly.
What do you dislike about the product?
Cannot wait for new templates in order to boost our app performance
What problems is the product solving and how is that benefiting you?
Our in app revenue & daliy active users increased thanks to Insider. With correct strategy user engagement increased beyond our dream.
We were able to cross-sell and upsell with Web Suite
What do you like best about the product?
With "Smart Recommender," we could identify and offer individualized, pertinent recommendations to customers searching for excellent deals.
We were able to successfully cross-sell and upsell with the aid of Web suite.
We were able to successfully cross-sell and upsell with the aid of Web suite.
What do you dislike about the product?
Even though using the Web Suite was difficult at first, Insider's support team made it a smooth ride.
What problems is the product solving and how is that benefiting you?
Using Insider, we could introduce highly customized campaigns on the relevant channels. Due to incorrect advice, our AOV was previously rather low, but that is no longer the case. With Insider, we have been able to successfully engage and convert customers.
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