What do you like best about the product?

I like that some parts are easy to use and give you plenty of methods to reach the customer. The team also helps us a lot, they are always attentive to everything that happens to us.

What do you dislike about the product?

There are times when it is a bit slow. And for some simple things you need the technical team.

What problems is the product solving and how is that benefiting you?

It helps me in the creation of content for my company, in the part of all the communication with the client.

What do you like best about the product?

Ease of use and efficiency in multichannel communication.

What do you dislike about the product?

Limitation in some integrations and the lack of flexibility in certain reports.

What problems is the product solving and how is that benefiting you?

Insider is solving segmented and personalized communication problems, allowing us to reach customers more efficiently across multiple channels.

What do you like best about the product?

The tool is very intuitive and easy to use.

What do you dislike about the product?

Support in daily life is not always immediate, and sometimes we have difficulties solving a problem or clearing up doubts. It would be ideal to have a responsible customer service, with easy and direct access, to ensure faster service.

What problems is the product solving and how is that benefiting you?

We have not yet completely finished the project, as the integration of physical store customers is still pending. However, we are already able to work on the journeys of e-commerce customers, as well as monitor the conversion of the actions taken.

What do you like best about the product?

Insider’s recommendation to integrate Architect with Salesforce CRM worked like magic. It helped us make interaction with our customers easier, and across different channels. The team loves the analytical dashboard, it helped us understand each user’s journey

What do you dislike about the product?

A technical glitch while onboarding, but it was resolved by the team

What problems is the product solving and how is that benefiting you?

Managing and leveraging customer data was the hurdle. Insider’s experts suggested a CDP-integrated feature that helped us manage customer data from different platforms in one place. It saved us time and effort both.

What do you like best about the product?

Easy to integrate and use. Great support team.

What do you dislike about the product?

Measurement and analysis in the platform

What problems is the product solving and how is that benefiting you?

Increasing online store capability that is missing from our ecommerce platform, improving the shopping experience for our customers

What do you like best about the product?

It's capacity to provide customised,data-driven consumer experiences.It can more easily spot and take advantage of businesses opportunities thanks to it's AI-powered platform.

What do you dislike about the product?

Complexity in it's set-up.There is a steeper learning curve because navigating through it's broad feature set can be stressful.

What problems is the product solving and how is that benefiting you?

It offers a unique solution to the challenge of fragmented customer experience across numerous channels.It assists in creating consistent,data driven client journeys that improve engagement and propel business growth.

What do you like best about the product?

It helps when making well informed decisions about product development and market strategies by utilising insiders analytics on market trends.

What do you dislike about the product?

Steep learning curve whereby non technical users may find it challenging to become proficient with the platform's advanced analytical features.

What problems is the product solving and how is that benefiting you?

Prediction of fashion trend by anticipating and adapting quickly to fashion trends.This helps us in being ahead of our competitors.

What do you like best about the product?

We are able to provide individualized experiences thanks to architect.
Smart Recommender improved user engagement and helped boost conversion rates.
The Mobile App's user-friendly design enhances the user experience by making interactions easy and enjoyable.

What do you dislike about the product?

Getting used to the extensive feature set takes some time, but the customer support team makes understanding easy.

What problems is the product solving and how is that benefiting you?

We were struggling to retain customers. However, Insider helped us connect with them with highly personalized and relevant messaging. The Architect tracked the customer journey and gave us a deep understanding of every customer’s preference.

This data enabled us to recommend the right products using Smart Recommender and Mobile App Suite ensuring we connected with our customers on time. Insider helped us retain our customers and increase conversion.

What do you like best about the product?

It does more than just track customer needs and wants. In unveils target market insights, potential leads, best reach, engagement and retention possibilities. It integrates with complimentary client service and engagement tools including email, social media, and landing pages. It helps us to strategize efficiently thanks to insider knowledge. It's predictive features helps us work smarter, not harder. It scores intelligently, enabling us close better. It's got advanced analytics and reporting. Like I said, more than just an Insider!

What do you dislike about the product?

An Insider rarely misses, is always in the know. This Insider knows it all too. So who's complaining? Not me.

What problems is the product solving and how is that benefiting you?

Insider has been keeping me in the know, on client success needs and market trends, allowing me to build better relationships and strategies. It's been key in personalizing reach, interactions and engagement and fosters stronger relationships, pleasantly improving customer satisfaction and loyalty.

What do you like best about the product?

After several months of using Insider, I can confidently say that it has transformed the way I approach my day-to-day responsibilities. Insider has not only improved our team's productivity but also helped us achieve better results in planning, executing, and delivering products to market.

Insider boasts a user-friendly interface that simplifies navigation and utilization. The platform’s design is intuitive, which facilitates a smoother onboarding process and reduces the learning curve for new users. This ease of use ensures that my team can quickly adapt to the app and make the most of its features.

One of the most impressive aspects of Insider is its ability to integrate data from various sources into a single, cohesive platform. Insider consolidates this information, providing a unified view that enhances my ability to make informed decisions. This integration helps in streamlining production schedules, optimizing inventory levels, and aligning our outputs with current market demands.

Insider’s advanced personalization capabilities are a standout feature. The app allows for detailed segmentation and targeting, which is instrumental in understanding customer preferences and trends. For a Production Manager, this means having access to precise data on consumer behavior and product performance. This level of insight allows for more accurate forecasting and planning, reducing the risk of overproduction and stockouts.

Insider’s real-time analytics are a game-changer. The platform’s ability to provide up-to-the-minute data on production metrics, sales performance, and market trends allows for rapid response to any deviations or emerging opportunities. This real-time capability ensures that our production strategies are always aligned with the latest data, helping us to stay agile and proactive in a fast-paced industry.

The app uses sophisticated algorithms to analyze customer data and predict trends, which is crucial in the fashion industry where consumer preferences can shift rapidly. For me, this means having access to tailored insights that inform production schedules, design decisions, and inventory management. The ability to anticipate and respond to customer preferences has led to more successful product launches and a more efficient production cycle.

What do you dislike about the product?

While the overall experience has been exceptional, one area could be improved;
-Insider excels in integrating modern data sources, there can be challenges when connecting with older, legacy systems. The integration process with such systems may require additional technical support and could potentially be more complex and time-consuming.

What problems is the product solving and how is that benefiting you?

Insider’s advanced analytics and personalization tools have transformed our forecasting and planning capabilities. With more accurate predictions of market trends and consumer behavior, I can make better-informed decisions about production volumes and inventory levels. This has resulted in fewer instances of overproduction and stockouts, ultimately leading to cost savings and improved inventory turnover.

The insights provided by Insider help ensure that our production strategies are closely aligned with market demands and consumer preferences. This strategic alignment has not only enhanced the relevance of our products but also improved our competitive edge in the fashion industry.

The integration of real-time data and insights has dramatically improved our operational efficiency. By having a centralized platform that consolidates all relevant information, I can streamline workflows, reduce manual data entry, and minimize errors. This has led to increased productivity and a smoother, more coordinated production process.