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'Talk about a Business Partner with Genius Capabilities!'
What do you like best about the product?
Am always amazed how CleverTap leverages on AI to cleverly engage, convince and convert leads. It wotks with market data, uses it to target with precision and success. Pure genius! Few other Apps can achieve what it does. A brilliant Solution to Have.
What do you dislike about the product?
Its just a Clever Business Partner with Business Intelligence that's a cut above the rest. Nothing but likes, likes, likes for this one!
What problems is the product solving and how is that benefiting you?
CleverTap has been making use of market and target analytics brilliantly using AI to then go tapping via personalized campaigns using push notifications, in-app community and so much more. Usually very successful, helping us reach roi faster.
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Use it for all things marketing campaigns
What do you like best about the product?
- Personalize frequent experiences and automate campaigns across channels; we use it for all things marketing campaigns.
- Prevent user churn by detecting uninstalls.
- Target users outside of the dashboard, like website visitors.
- Comprehensive documentation for complex journeys and feature understanding.
- Interface is intuitive and easy to navigate
- Customer support is also good especially Sanjay Singh, if you're facing some issue related to WhatsApp or SMS, he will solve it with little to no time involvement from your side and it HELPS a lot. Anand Abhishek is your go-to person to sort out all things Clevertap issues on a day-to-day basis, is easy to talk with, and is very patient with our queries.
- Prevent user churn by detecting uninstalls.
- Target users outside of the dashboard, like website visitors.
- Comprehensive documentation for complex journeys and feature understanding.
- Interface is intuitive and easy to navigate
- Customer support is also good especially Sanjay Singh, if you're facing some issue related to WhatsApp or SMS, he will solve it with little to no time involvement from your side and it HELPS a lot. Anand Abhishek is your go-to person to sort out all things Clevertap issues on a day-to-day basis, is easy to talk with, and is very patient with our queries.
What do you dislike about the product?
- Some (not much) data mismatch when tallying with Mixpanel
- Too many simple errors that sometimes delay the execution
- Some hard times while creating complex journeys; not too straightforward to create logics and plan journeys, hence requiring extra efforts and steps.
- Doesn't show an accurate conversion rate as to whether the user has converted because of the particular campaign or they would have done it anyway.
- Too many simple errors that sometimes delay the execution
- Some hard times while creating complex journeys; not too straightforward to create logics and plan journeys, hence requiring extra efforts and steps.
- Doesn't show an accurate conversion rate as to whether the user has converted because of the particular campaign or they would have done it anyway.
What problems is the product solving and how is that benefiting you?
- Personalize frequent experiences and automate campaigns across channels; we use it for all things marketing campaigns.
- Build engagement and relationships with users and improve retention.
- Build engagement and relationships with users and improve retention.
Best Makerting automation tool
What do you like best about the product?
DIY aspects of it.
Clear understanding and visualizations of funnels and insights
Clear understanding and visualizations of funnels and insights
What do you dislike about the product?
Attribution, there are lots of data mismatch
What problems is the product solving and how is that benefiting you?
Re engagement, awareness
CleverTap is the most sensible business Tapping tool
What do you like best about the product?
It makes real sense to engage CleverTap. And that's because it's the cleverest business tapping tool in the market. Very intuitive in its use of AI to reach, pitch, engage, tap and retain. An must-have for every marketer!
What do you dislike about the product?
Some drawbacks are privacy concerns which is normal with data, and a dependency on internet. But that's expected.
What problems is the product solving and how is that benefiting you?
it's a tool that cleverly uses AI to segment precisely who we need to approach, strategically engage via push, In-app, email, personalized campaigns. The end game of which is improved business outcomes and roi thanks to this sensible solution.
Reliable Tool
What do you like best about the product?
It is multi-engagement features allow us to communicate on various platforms to our customers. Has good personalizing features for a market to use in the campaigns. Good segmentation and automation for campaigns to be run daily. Also has a good analytics dashboard and Insights to analyze the campaign performance. Good integration, Implementation process and support one gets from the team. Can be frequently used as part of the daily campaign operates and the UIX is easy to use.
What do you dislike about the product?
Cost is expensive compared to the other tools available.
What problems is the product solving and how is that benefiting you?
Our Customer retention and engagement.
Leading Automation Tool in the market
What do you like best about the product?
The number of features Clevertap provides is the best & most among it's competitors
What do you dislike about the product?
Journeys could be made a little smoother & easier to create
What problems is the product solving and how is that benefiting you?
Clevetap's analytics is by far the most accurate that helps me analyse the data across various channels. Also, the developments they bring in their tool is also commendable.
Very easy to use CRM software for targeting customers.
What do you like best about the product?
Creating and targeting customer as per requirement is a great experience.
What do you dislike about the product?
Sometimes it takes so much time to load inspite of having excellent internet connection.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us in multiple ways i.e., from managing day to day campaigns to creating personalized segmentation and calculating real time retention is very helpful.
The Clever CleverTap
What do you like best about the product?
Seamless integration with the MarTech stack we have at the boAt lifestyle. CT is quite useful in activating customer segments and communicating through the other channels. The team at CT is quite helpful and prompt in answering the queries, helping with customizations and integrations.
What do you dislike about the product?
The dashboard quick guides OR adding the tooltips to OR information to get the meaning and background of the stuff being rendered on the dashboards.
What problems is the product solving and how is that benefiting you?
Activating the customer segments, Abandoned Cart Notifications, Converting COD to Prepaid
Best Omni channel
What do you like best about the product?
Easily integrated with our app, They have multiple features like linked content
What do you dislike about the product?
Nothing.. It has been easy to use for all the CRM activity..
What problems is the product solving and how is that benefiting you?
It creates an end to end journey for the user through which we can target or retarget the user based on their intent and buying pattern..
Very easy and convenient CDP/CRM tool available in market right now.
What do you like best about the product?
The best part I like about Clevertap is Segmentation. Which helps us reach targeted customers easily.
What do you dislike about the product?
The only thing I don't like about Clevertap is CSV upload timing as takes decades to update profiles using the CSV upload feature.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us automate campaigns, segment analysis, trend charts, etc. Optimized user journeys with CT.
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