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    Listing Thumbnail

    CleverTap All-In-One Customer Engagement Platform

     Info
    Sold by: CleverTap 
    CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers.
    Listing Thumbnail

    CleverTap All-In-One Customer Engagement Platform

     Info
    Sold by: CleverTap 

    Overview

    CleverTap is an all-in-one engagement platform that helps consumer brands create personalized experiences to retain their valuable customers. CleverTap is trusted by over 2000 customers, including TiltingPoint, Big Fish, Jio, ESPN Cricinfo, English Premier League, Zomato, Papa Johns, Paytm, TD Bank, Carousell, and AirAsia to increase Customer Lifetime Value.

    The platform is powered by TesseractDB(TM) - the world is first purpose-built database for customer engagement, offering both speed and economies of scale. With CleverTap is unique AI capabilities, you can predict churn, identify the segment of users who will most likely convert, show personalized recommendations, deliver messages at the optimal time, and run growth experiments with confidence.

    Highlights

    • Omni-channel Customer Engagement
    • Product and Marketing Analytics
    • AI-Driven Personalization

    Details

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    CleverTap All-In-One Customer Engagement Platform

     Info
    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

    1-month contract (12)

     Info
    Dimension
    Description
    Cost/month
    Overage cost
    Custom Plan-Advanced
    Customized Plan with add-ons for 40K+ MAU
    $100,000.00
    -
    Custom Plan-Cutting Edge
    Customized Plan with add-ons for 40K+ MAU
    $200,000.00
    -
    Essentials: 5,000 MAU
    Essentials plan for startups with upto 5K Monthly Active Users
    $75.00
    -
    Essentials: 20,000 MAU
    Essentials plan for startups with upto 20K Monthly Active Users
    $250.00
    -
    Essentials: 40,000 MAU
    Essentials plan for startups with upto 40K Monthly Active Users
    $500.00
    -
    Datapoints Plan
    Datapoints plan for Gaming clients
    $200,000.00
    Essentials Datapoint Plan
    Essentials Datapoint Plan
    $75.00
    Advanced Datapoint Plan
    Advanced Datapoint Plan
    $250.00
    Cutting-Edge Datapoint Plan
    Cutting-Edge Datapoint Plan
    $500.00
    Integration Services
    Integration Services
    $10,000.00
    -

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional Usage fee per 100 MAU
    $1.50

    Vendor refund policy

    Non-refundable

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
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    0 AWS reviews
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    594 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Telecommunications

    Powerful Customer Engagement & Retention Platform

    Reviewed on Jan 30, 2025
    Review provided by G2
    What do you like best about the product?
    CleverTap has been a game-changer for our customer engagement and retention strategy. With its advanced segmentation, automated campaigns, and real-time analytics, we can create personalized experiences that keep our users engaged and coming back to our app.
    What do you dislike about the product?
    The need to depend on developers for certain configurations. A no code approach would make the operations easier.
    What problems is the product solving and how is that benefiting you?
    User retention and churn reduction
    Engage users proactively
    Personalization
    A/B testing
    Mukul k.

    Powerful Customer Engagement with CleverTap

    Reviewed on Jan 20, 2025
    Review provided by G2
    What do you like best about the product?
    CleverTap is user-friendly interface and has real-time analytics and multiple types of segmentation options. We are able to personalize customer journeys by using data on customer behavior. The predictive analytical features are cutting-edge.
    What do you dislike about the product?
    In order to setup the more advanced features, some deeper technical integration is required.
    What problems is the product solving and how is that benefiting you?
    Both customer experience as well as conversion rates are improved with the help of CleverTap. We have seen increased engagement from users driven through campaigns on CleverTap.
    Sanchia F.

    Clevertap, the best marketing automation and campaign management tool

    Reviewed on Jan 13, 2025
    Review provided by G2
    What do you like best about the product?
    Clevertap is so easy to use with a vast number of features for campaign scheduling and execution. The customer support staff is very helpful and effective. It can also be easily implemented for multi purpose campaigns
    What do you dislike about the product?
    It can improve its user interface and has scope for improvement
    What problems is the product solving and how is that benefiting you?
    It helps in conducting marketing campaigns smoothly and efficiently
    Armando D.

    Clevertap is an effective & user friendly marketing tool

    Reviewed on Jan 08, 2025
    Review provided by G2
    What do you like best about the product?
    Clevertap is an easy to use automation tool.
    Clevertap can easily be integrated with other softwares and tools.
    Their customer support is very helpful and can always quickly resolve issues.
    With a vast number of features this is an effective channel communication.
    It is easy to implement for marketing campaigns.
    What do you dislike about the product?
    It has scope for improvement in terms of user interface.
    The feature for creating cohorts and segments can be improved
    What problems is the product solving and how is that benefiting you?
    Clevertap helps out with timely execution of marketing campaigns and also provides insightful data which helps in decision making.
    Himanshu masurkar .

    Comprehensive Customer Engagement Tool

    Reviewed on Dec 27, 2024
    Review provided by G2
    What do you like best about the product?
    CleverTap has one of the powerful capabilities in customer engagement and retention. One of the best part is its comprehensive analytics and engagemnt feature, which provide deep understanding into user jurney and behavior, enabling targeted and personalized automations. The segmentation features help businesses to run tailor made campaigns based on a vast range of attributes.
    What do you dislike about the product?
    - A little bit complex to use for a new user
    - Learning curve - Learning curve for new user is long
    - Integrations -Some times the integrations do not work with customized services.
    What problems is the product solving and how is that benefiting you?
    - Customer Data: CT helped us in identifying daily visitors, monthly uers.
    - User Engagement
    - Improved Retention: After using clevertap we have seen an uptick in repeat visits on our mobile app.
    - Data-Driven Decision Making: It helped us in identifying the segments which are more important for business growth and where to cut the cost.
    View all reviews