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Very helpful CRM tool
What do you like best about the product?
How easy is to clone campaigns. As our business works in more than 12 languages, its very helpful.
What do you dislike about the product?
Its not the most intuitive tool to use at the beggining.
What problems is the product solving and how is that benefiting you?
analytics are way better than in our previous crm provider.
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Powerful tool for real time analytics and client engagement.
What do you like best about the product?
Clevertap is used to create exceptional customer experiences by leveraging real-time analytics and personalizing engagement strategies at scale. It helps marketers understand and respond to customer needs by developing a 360 view of app users across channels and devices.
What do you dislike about the product?
Clevertap is really costly, especially for smaller companies. Some dashboard sections are not very properly defines and are really messy. It also does not allow you to create a customized view of the most important metrics and the dashboard.
What problems is the product solving and how is that benefiting you?
Clevertap is an amazing tool that provides detailed analytics and thorough return on investment tracking. it allows you to deliver dynamic content very simply. it also provides customizable CTAs. It also thoroughly tracks the website visitors.
Recommendations to others considering the product:
It helps marketers understand and respond to customer needs by developing a 360 view of app users across channels and devices.
Handy tool!
What do you like best about the product?
The most important thing about clever tap is its high rate of users. Numerous customers and marketing channels are using it. The number of campaigns is being conducted by it's like: clever campaign triggered and schedule campaign. Segmentation and A/B testing is also available. Segmentation makes this very easy for marketers to decide what group of customer they need to communicate. Tracking analysis can be uninstalled if needed.
What do you dislike about the product?
Well no problem has been detected or seen by anyone about the clever tap yet.
What problems is the product solving and how is that benefiting you?
Clever tap has a logo of "convert, retain and grow your mobile users". Clever tap provides its clients with useful data about customers. It provides unified behavioral analytics and user engagement. Clever tap is also known as the most powerful and comprehensive platform which integrates numerous personnel. The marketing engagement feature of the clever tap influences the user behavior and most up them to accomplish your desired actions.
“The mobile marketing and application marketing platform”It provides you powerful segmenting.
What do you like best about the product?
Clever tap helps you track your customer value towards your application. It is very cheaper in price. Easy to understand and use. It provides you tools to manage your product and track its performance. It is one of the powerful apps to process data in huge amount in a second. It helps you start tracking user events up like how are they giving you response to your particular application. We can move into user timelines as well. It helps you get the data in real time. Best for marketers you use this app for their marketing. It provides you best targeting strategies.
What do you dislike about the product?
Clever tap does not provide you built in SMS feature for marketing. It does not have email sender you have to use it externally. You have to pay for data storage. It is more usable for mobile applications than web. It is costly for small companies. More features do require more amount because you cannot have access to such features in free. So no free trail is available, you have to purchase it first. You can test it.
What problems is the product solving and how is that benefiting you?
Clever tap is a unified platform for checking you user behavior for your app. It helps you derive your customer insights. It helps you monitor where your user drop off for particular application. It provides you powerful segmenting. It helps you rating customer to your applications so you can take better decisions in future. You will improve your application and make growth of your business. It helps you solve problems like real time personalization, user on boarding etc. it helps you triggered and scheduled profiles.
Clevertap is one stop for everything related to our application.
What do you like best about the product?
The best thing i love about clevertap is that i have can see everything and related to data to our app in one place. This makes me take quality and timely decisions which have a positive impact in the overall development. I can easily take control and make journeys accordingly. Thank you
What do you dislike about the product?
There is nothing to dislike you guys are amazing and i so love using Clevertap. thank you once again.
What problems is the product solving and how is that benefiting you?
Customer Engagement and able to get back customer who have uninstalled our app.
Recommendations to others considering the product:
Obviously yes if they want to boom their companies performance then they definitely need clevertap
CleverTap works great but my onboarding process did not explain its implementation complexity
What do you like best about the product?
I like best how easy it is to see segments of users and recent activity, but also see profiles.
What do you dislike about the product?
I disliked the need to have all our events sent client-side in order to have the best profiles in the CleverTap system, and how the complexities of profile creation and merging were not explained in my onboarding and only came to light over time.
What problems is the product solving and how is that benefiting you?
Setting up re-engagement campaigns quickly and easily via email, push, and text without engineering effort - we have realized this benefit quite well and are happy we chose CleverTap.
Recommendations to others considering the product:
Before you decide to implement, if you are looking to integrate Segment with CleverTap, make sure your Segment event infrastructure is set up properly and logically. It will be more difficult to use CleverTap if this is not the case; it is not CleverTap's fault, just the fact that you will rely on Segment event labeling.
Clevertap makes a difference
What do you like best about the product?
I love that Clevertap enables me to reach users from the start of the funnel through registration and then engagement and retention.
What do you dislike about the product?
First, there are no downsides to using Clevertap. Even when our campaigns or journeys are not a success we have learned something about our users and can make the necessary adjustments. The one challenge is while learning how to use Clevertap you need to understand the thought process of the development team.
What problems is the product solving and how is that benefiting you?
Successfully moving people through registration. Bringing back users who have not used the app in a while. New user on-boarding. Rewarding users for engagement.
Very useful tool to drive engagement and retention
What do you like best about the product?
The strong segmentation of users through RFM and IBS tools and the ability to engage with them
from the platform itself.
from the platform itself.
What do you dislike about the product?
Limited flexibility in creating graphs to track performance on a daily or weekly basis.
What problems is the product solving and how is that benefiting you?
We are driving engagement and retention through the notifications platform and the segmentation tools. We have grown 10x over the last 10 months and CleverTap had an important role to play in this.
Best tool for detailed user analysis & to target them
What do you like best about the product?
Best part of Clevertap is user analysis. We've used other tool as well but never found in-depth analysis in such simply manner. Also its easy to target particular segment users through that.
What do you dislike about the product?
Mulitple profile management could get better.
What problems is the product solving and how is that benefiting you?
Our biggest problem was retention & first time conversion. Clevertap helped us understanding such user behaviour with the app and target them through segmentation.
Clever Tap: very advance marketing platform
What do you like best about the product?
We use CleverTap on a day to day basis. Almost all our engagement campaigns are sent using CleverTap. Their customer service team is by far the best I have worked with.
What do you dislike about the product?
Overall the product is very user friendly and with help from customer success, we’re able to solve for most of our use cases.
What problems is the product solving and how is that benefiting you?
CleverTap support is also a great resource and they will take the time and energy to help you set up the account.We use CleverTap primarily used for mobile app analytics and engagement optimisation. It has been a great tool to understand user behaviour for new features and make changes to the app accordingly.
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