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Great way to track and act on consumer behavior trends
What do you like best about the product?
I like being able to see what actions users are taking after launching the app. I like being able to push certain content to users based on live or past behavior.
What do you dislike about the product?
Would like the ability to have more customized analytics. Being able to compare campaigns without manually doing so in excel.
What problems is the product solving and how is that benefiting you?
Able to increase revenue by pushing offers to specific users based on past actions. Also able to push offers enticing new users to make a purchase. Easily and quickly able to inform users of new features.
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One of the most helpful product I've used
What do you like best about the product?
Features, impact and most importantly service
What do you dislike about the product?
None as such that I can complain of right now.
What problems is the product solving and how is that benefiting you?
Identify our users and customise our reach on the basis on analysis
Recommendations to others considering the product:
Maybe adding new features.
Move strategic from transactional
What do you like best about the product?
The dashboards are great and the ease of use is excellent!! You always know where you are spending!
What do you dislike about the product?
Integration sometimes can be a bit tricky.
What problems is the product solving and how is that benefiting you?
Managing customers and being led on where I need presence to sell more.
World Class tool for Personalized Marketing
What do you like best about the product?
Seamless User Interface
Different mode to Engage with the end users
Different mode to Engage with the end users
What do you dislike about the product?
Reporting and Analytics is not fully developed
What problems is the product solving and how is that benefiting you?
Real time User Engagement, Promotional Activities, API usage for other campaigns
Benefits realized Increase in revenue
Benefits realized Increase in revenue
Recommendations to others considering the product:
Perfect tool for Push Notification, In app Banner , Give Personalized experience to end users
Great product, easy to deploy and use!
What do you like best about the product?
Their user segmentation feature is awesome.
What do you dislike about the product?
We as a team are quite happy with the tool, however customer service can be improved.
What problems is the product solving and how is that benefiting you?
Personalised communications, smart user segmentation, create end-to-end user journeys, automate contextual engagement with visitors.
Recommendations to others considering the product:
Check best practices as per your industry
My experience using clevertap
What do you like best about the product?
Easy to use, supports a lot of functions & use cases, easy integrations, very user friendly.
What do you dislike about the product?
UI lags a bit during very very high concurrency (This also tends to be the time when we need to be fast)
What problems is the product solving and how is that benefiting you?
Personalised communications, using it to power dynamic rules (like a rule-engine), to create end-to-end user journeys, to communicate with specific cohorts, to automate communications.
Recommendations to others considering the product:
Take onboarding seriously, understand how it can be used, get access to customer support, make sure you maintain events hygiene. Clevertap like any other SaaS platform is garbage in garbage out; if you send junk not actionable data, you wont be able to do much. Also events hygiene as a debt item is painful, so don't ignore this!
Frubana
What do you like best about the product?
Campaigns (push notifications) & funnels
What do you dislike about the product?
App Installs' data seems to not be right
What problems is the product solving and how is that benefiting you?
Conversion funnels & Retention
Recommendations to others considering the product:
CleverTap's an essential tool in our business. It allowed us to unify around 3 different platforms we had for analytics & marketing campaigns. Besides, support is incredibly effective. We're still learning to use the many options CleverTap has and strongly recommend the platform already.
A great tool for engaging all events on the app
What do you like best about the product?
CleverTap is a great tool for collating all events that take place on an app and then acting on them through Push Notifications, Inbox and Email. It also allows quick access to analytics on events and is flexible enough to allow for information to be queried easily, even by those who are new to the platform.
What do you dislike about the product?
CleverTap can be slow on most days, especially when used within a large organisation.
What problems is the product solving and how is that benefiting you?
We solve all problems related to communicating with our users based on live triggers on the application. Live triggers outperform general push notifications significantly.
Recommendations to others considering the product:
Great tool for the CRM team for sending Push Notifications at the right time, based on real time triggers and not just anytime that is as per communication schedule.
Powerful platform for mobile user engagement
What do you like best about the product?
It's a no-brainer to have this tool if you are a marketer especially if you focus on growth and retaining your power app users.
This is what you need to look at every single day to track campaign performance, conversion rates, user analytics, daily actives.
You can easily create campaigns to nudge your users whether that's a push notification, interstitials, and even reach users through Facebook and Google too.
The platform is very powerful and can process millions of data points.
More than the platform itself, I love how they value their clients and always felt they are part of my team whenever we need their help and guidance with our impossible-to-happen campaigns.
This is what you need to look at every single day to track campaign performance, conversion rates, user analytics, daily actives.
You can easily create campaigns to nudge your users whether that's a push notification, interstitials, and even reach users through Facebook and Google too.
The platform is very powerful and can process millions of data points.
More than the platform itself, I love how they value their clients and always felt they are part of my team whenever we need their help and guidance with our impossible-to-happen campaigns.
What do you dislike about the product?
While they are able to create an impact and have the ability to scale, I personally think they need to invest more hiring additional people to lend a hand to their limited talented resources.
What problems is the product solving and how is that benefiting you?
The power of its analytics and ability to build marketing automation with this platform
Enabling better segmentation and engagement for my mobile audience
What do you like best about the product?
Easy to use interface, good customer success team, regular product updates
What do you dislike about the product?
Many products that take a while to understand and utilise fully, frequent product updates needed to utilise new features fully
What problems is the product solving and how is that benefiting you?
Personalised and automated customer journey engagement as well as basic analytics for marketing team. It's allowed us to deploy targeted marketing & engagement campaigns much more easily.
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