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CleverTap Brings Reporting, Campaigns, Journeys, Analysis, Enhancements in one Platform
What do you like best about the product?
Comprehensive Campaigns help to target users precisely with one-time segments or precomputed (Updates every 4 hours) or Live or CSV uploads. This covers the whole base of users in the Best way possible for now.
What do you dislike about the product?
Pricing structure is based on DRP, which needs to be Company-Data Size based. The bigger the company, the humongous the data retention period & size, hence the pricing needs to be juicy as it was when the Company when a Startup decided upon CleverTap.
What problems is the product solving and how is that benefiting you?
Precise user targetting, Higher delivery rates in CleverTap, Brilliant UI for easiest Campaign or Journey or any configuration by a newbie or expert. This truly helps a lot, for the ease.
Recommendations to others considering the product:
CleverTap is the Go to Marketing Automation Tool for every stage of a Company. Blindly trust CleverTap to meet all your requirements & more with their Product, Support & Experience.
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Great application to send Piushes and Communication
What do you like best about the product?
Its a very easy way to send comumunications to our customers in a very easy to use platform.
What do you dislike about the product?
Some features are not very friendly like changing something on Journeys and stopping certain activities.
What problems is the product solving and how is that benefiting you?
An easy way to communicate towards clients promotions and offers to clients
Fantastic tool to manage all my user communications
What do you like best about the product?
Clevertap helps in managing all user communications and notifications from one source.
We have already integrated clevertap with our CDC, to make sure that all user actions (which need to emailed/PN'ed/SMS'ed against) are being ingested into the clevertap system.
We have already integrated clevertap with our CDC, to make sure that all user actions (which need to emailed/PN'ed/SMS'ed against) are being ingested into the clevertap system.
What do you dislike about the product?
Due to the wide range of features and options that clevertap provides, there is a learning curve involved for all users who start to use clevertap. This is slightly annoying, but overall is a definite value addition.
What problems is the product solving and how is that benefiting you?
We manage all user communications with clevertap, and it has proven to be a one-stop solution for all my user communications.
Customer engagement platform that gets the job done!
What do you like best about the product?
The easiness of use, the essential features such as Funnel analysis, Cohort analysis, finding segments, and ad-hoc campaigns. On top of it, it's also relatively easy to integrate with our internal software.
The new UI upgrade on the campaign creation really helps me to plan and create multiple campaigns in a more seamless way than before, thus saving my time significantly.
The new UI upgrade on the campaign creation really helps me to plan and create multiple campaigns in a more seamless way than before, thus saving my time significantly.
What do you dislike about the product?
Being unable to export user-level data after engagement, Product Experience feature is still unreliable as well with its user qualification which I would like to see the improvements from
What problems is the product solving and how is that benefiting you?
Activation and Retention problems, creating automatic treatments to hit certain segments of our users which lead us to become more productive while more efficient with our time
Best Analytics Tool
What do you like best about the product?
this is an amazing product that brings analytics with marketing capabilities
What do you dislike about the product?
Only thing i don't like about CT is the support provided by them, it can be more efficient
What problems is the product solving and how is that benefiting you?
we are using it to improve our product, build engagement journeys in the app
Not very useful tool. Slow and expensive
What do you like best about the product?
The ease of creating funnels and segmentation is what I like about CleverTap. On a daily basis, we use segmentation to send out notifications to our users. This is a nifty feature.
We like the feature that clevertap can provide push amplification to the notifications which means it will retry sending a notification multiple times if it fails to render on the user's app in the frst attempt.
We like the feature that clevertap can provide push amplification to the notifications which means it will retry sending a notification multiple times if it fails to render on the user's app in the frst attempt.
What do you dislike about the product?
The tool is very slow. Some internal Clevertap events can sometimes only be used under specific charts like Push impressions event is only available in Events chart and not in trends chart. It is IMPOSSIBLE to edit a saved chart or review if the chart was created correctly. The only way to save a chart is to create a dashboard and you cannot edit it at all except for the date range. This is a basic need and every tool should have it. Amplitude does a fantastic job at this and clevertap should take a few pointers from their playbook.
What problems is the product solving and how is that benefiting you?
We use Clevertap mainly for notifications. These are used to drive our DAUs as well as in helping users understand the app. We also use it to make users do specific actions in the app to drive awareness and educate them.
The sun spread funnels chart gives us a quick
We also use Clevertap for tracking daily login funnels and creating funnels of activity via notifications.
The sun spread funnels chart gives us a quick
We also use Clevertap for tracking daily login funnels and creating funnels of activity via notifications.
Recommendations to others considering the product:
This is a very slow tool. Please review all options before considering as it is quite expensive. Not recommended for a sandhill startup.
Analytics on the go!
What do you like best about the product?
The best thing about CleverTap is that it is very easy to use and understand, the campaigns, segments, analytics all come in very handy while testing the piece of software.
What do you dislike about the product?
One thing which I dislike the most about CleverTap is that sometimes the user profile takes ages to be formed. You have to re-register multiple times to make your profile reflect on the platform.
What problems is the product solving and how is that benefiting you?
Analytics and Push campaigns are a few of the major use cases we are solving using CleverTap. The benefits are that you can test out a single notification on a single device before actually setting up a campaign.
Solution to our basic Startup issue
What do you like best about the product?
Automated smart campaigns help us to improve customer retention.
What do you dislike about the product?
No downsides. Interface could be a bit more userfriendly
What problems is the product solving and how is that benefiting you?
Customer Retention & Churn Rate
The best engagement tool to have
What do you like best about the product?
Easy to set up the campaigns and journey for your app. You can manage your In-app notification, Email, SMS, and push notification all in one single platform.
Also, the analytics part is easy to use and read.
Also, the analytics part is easy to use and read.
What do you dislike about the product?
The liquid tags may not work at times which could be quite disappointing. Also, the campaign wise data is only available via email and not readily available on the dashboard.
What problems is the product solving and how is that benefiting you?
Retention of app users along with other communications to users via different channels like email, SMS, etc.
Recommendations to others considering the product:
It's the best tool to use if you are considering retention of app users, easy to set up and manage.
Clevertap is seamless and trustworthy when it comes to campaign automation
What do you like best about the product?
The analysis part and how deep one can get with the data provided. Also RFM module and clever campaign.
What do you dislike about the product?
Nothing, in particular, to dislike about clevertap
What problems is the product solving and how is that benefiting you?
Campaigns for Customer engagement and performance analysis
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