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The great Customer Retention Product
What do you like best about the product?
Clever Tap is the best tool for engaging your existing customers; it enables excellent customer initiatives.
It's the best for insights into the user's behavior and analyzing their funnel, taking the following strategies for further future scope.
It's the best for insights into the user's behavior and analyzing their funnel, taking the following strategies for further future scope.
What do you dislike about the product?
It's the price of the product, and that's all, it's just that the product is expensive, else its flawless to use.
Customer buying behaviour is really important for business, so its a great tool otherwise.
Customer buying behaviour is really important for business, so its a great tool otherwise.
What problems is the product solving and how is that benefiting you?
With Clevertap, you can trigger automated personalized notifications depending on the user behavior and journey in the app.
The analytics of experimental campaigns gives us a clear understanding of what imagery or messaging resonates with our users. What customers like, what they dont like. We use it to reengage and retain customers and push them to buy products.
These learnings and insights help us to prevent churn and increase user engagement.
The analytics of experimental campaigns gives us a clear understanding of what imagery or messaging resonates with our users. What customers like, what they dont like. We use it to reengage and retain customers and push them to buy products.
These learnings and insights help us to prevent churn and increase user engagement.
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Best Platform for sendin g out push notifications
What do you like best about the product?
The simple user interface and customer service of clevertap
What do you dislike about the product?
They can improve on providing the analytical data of a particular push we send out using Clevertap
What problems is the product solving and how is that benefiting you?
I am solving the problem of sending out push notification, web notifications and In-apps all from a single platform, it has helped me improve my marketing
An Awesome platform to engage users
What do you like best about the product?
Clavertap is an incredible platform to engage users. Since I've started to use it, my engagement and users retention has come to another level. It's an intuitive platforme to get on your users in so many channels.
What do you dislike about the product?
The only thing that bothers me is when you publish a journey, you are not able to change any of the nodes of segmentation or triggers, and if somehow you publish something wrong and realize after you publish, you will have to clone, fix and publish again
What problems is the product solving and how is that benefiting you?
The problems are many, but the most important thing we have solved was the engagement time. With Clevertap, we can find your user's best time to engage in an email or in a web push, pop-up, or whatever you like.
Recommendations to others considering the product:
To have great use of the platform, you should have a great DEV team to implement every event correctly; it will make a difference in your usage.
Good Automation Product in Marketing
What do you like best about the product?
Analytics Side of Tool is very Good in terms of Pivots and Funnels Analysing
What do you dislike about the product?
Nothing As Such but Delivery Rates of Push Notifications is Daubtfull
What problems is the product solving and how is that benefiting you?
Increase in CR and Revenue from Automation Help using Journeys and Flows
Clevertap is a single tool which offers everything for customer retention
What do you like best about the product?
Ability to customize and integrate with external tools with ease
What do you dislike about the product?
Gain more Insights and implementation of artificial intelligence
What problems is the product solving and how is that benefiting you?
Customer Journey and retention
Recommendations to others considering the product:
Clevertap is one of the finest tools for the customer journey and engaging users.
Amazing tool to reengage and retain customers
What do you like best about the product?
The analytics of Clevertap is better than that of MoEngage, although they both charges on the notifications delivered or MAUs. It gives us insights into a user's behavior on our app, and on analyzing their funnel, we know where they are spending the most time. This analytics helps us in building features for our users and using them in our marketing copies too.
What do you dislike about the product?
As our active user base is increasing so is the pricing of Clevertap. No doubts it is an expensive tool.
What problems is the product solving and how is that benefiting you?
We use it to reengage and retain customers and push them to buy products. Getting card abandoners to buy is achievable through push notifications. With Clevertap we can trigger automated personalized notifications depending on the user behavior and journey in the app. The analytics of experimental campaigns gives us a clear understanding of what imagery or messaging resonates with our users. These learnings and insights help us to prevent churn and increase user engagement.
Recommendations to others considering the product:
Clevertap is an excellent tool to engage users and prevent churn and user drop-off. It reminds users what they are missing out on
Great tool for User Engagement
What do you like best about the product?
The best part is the Push templates offered by clever tap; it has almost 25% greater CTRs as it helped us differentiate on the Notification lock screen and cut the clatter. Designing user journeys and segmentation based on user behavior and activity on the app helped us identify gaps and nudge users to perform specific intended in-app actions through FOMO or personalized messaging. The best part is the flexibility to do A/B testing among test and control cohorts, easily without coding. Clevertap is an excellent tool for Activation, Retention, Rengagement, and Resurrection.
What do you dislike about the product?
Updating user profiles is unbearably slow. It always keeps suggesting us to do an upgrade and also their ways to identify uninstallers doesn't seem to be very accurate.
What problems is the product solving and how is that benefiting you?
As a Growth Manager, I use CleverTap to enhance our end funnel conversion rates using push notifications, in-app notifications (interstitial and others) and promotional notifications. We also used Clevertap to nudge users to give our app a rating on google play store, and performed a lot of experiments on the best way to do so and CleverTap has helped a great deal in doing so.
Recommendations to others considering the product:
Clevertap can be a bit expensive for small startups which don't have access to huge funds.
A tool who knows Personalization and Real-Time communications
What do you like best about the product?
Automating Real-Time Personalization - Clevertap allows and enable to send personalized campaigns at the most recent time as soon as someone abandoned an activities
What do you dislike about the product?
Limited exposure to other add-on channels, like whats app at its full capabilities. I think letting this channel leverage the cleverTap data feed can be game-changer in a CRM Marketing echo system.
What problems is the product solving and how is that benefiting you?
If a user browses a particular category of product but does not make a purchase within 15-20 minutes, we can use smart automation to send a hyper-personalized inaction notification containing the most relevant image, content, and landing page.
Recommendations to others considering the product:
If the App Stickness & Lower CTR are the two major concerns while running the CRM Campaign. Then the Clevertap is the best fit for your problem statement.
Best CRM tool
What do you like best about the product?
Provide almost all the CRM options and the journey in clevertap is one of the best.
What do you dislike about the product?
You can not get the metrics of the users who have received sms or push notifications
What problems is the product solving and how is that benefiting you?
Improving user Engagement and retention rate
Neat UI and easy to use
What do you like best about the product?
- Easy to onboard teams
- User journeys
- Analytics (especially funnels)
- No code solutions to pop-ups etc
- User journeys
- Analytics (especially funnels)
- No code solutions to pop-ups etc
What do you dislike about the product?
At times event listeners can be a bit limiting to setting up campaigns
What problems is the product solving and how is that benefiting you?
Driving user engagement and cross-sell initiatives. At a previous company, CleverTap helped us monetize our user data to contribute 10%+ of overall revenues.
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