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A great tool, with maximum opportunity for customization
What do you like best about the product?
Clevertap analytics with the same data pointers can analyze different aspects from users' pov or even the product standpoint. And the level of customization this tool provides, so that product's interaction with the user is as relevant as possible is amazing
What do you dislike about the product?
The new UI, it's difficult to get use to it, but as a user i feel there should have ben some user based demo / journey to ease in the flow..
What problems is the product solving and how is that benefiting you?
It's helping me with user flow analysis, daily reporting, communication channel, and segmented targeting.
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Perfect tool to consult with the customers in the most easiest way
What do you like best about the product?
The most notable and helpful feature of the clever tap is that it helps you retain all your customers and keeps you connected with all your clients and other organizations and companies. There are several features available with which you can do marketing and campaign of your company's services and products.
What do you dislike about the product?
When there is poor internet connectivity, and the system server drops down, the system loses some confidential and essential data, and the system hangs and stops responding correctly.
Everyone has complained while using this platform that only limited storage is available to store data. If you need more space and storage to keep and save the data in the venue itself, then you will need to buy the premium of this platform which is not affordable for everyone.
Everyone has complained while using this platform that only limited storage is available to store data. If you need more space and storage to keep and save the data in the venue itself, then you will need to buy the premium of this platform which is not affordable for everyone.
What problems is the product solving and how is that benefiting you?
My team members use this in our office to track and analyze all our clients personally and monitor their behavior. With this platform now, we have managed to do campaigning and marketing online to engage more and more clients and be able to track all our advertisements.
One stop solution for segmentation, campaigns and tracking
What do you like best about the product?
Post campaign tracking and segmentation.
What do you dislike about the product?
More flexibility during campaign set up process (word count restriction)
What problems is the product solving and how is that benefiting you?
Helps in building a very surgical approach when it comes to segmentation
The support at the platform is pretty amazing! And mostly they give quick response.
What do you like best about the product?
- Clevertap is little complex but a very comprehensive service.
- The support is amazing, they provide quick support.
- All the support executives , has been very kind and supportive and help us solve smallest of all queries.
- Clevertap helps us send personalised notifications and with app analytics.
- The support is amazing, they provide quick support.
- All the support executives , has been very kind and supportive and help us solve smallest of all queries.
- Clevertap helps us send personalised notifications and with app analytics.
What do you dislike about the product?
- At first you have to learn about the interface, wheres what and everything of the app. Though they have a university, but still with little to no practice at the platform, it becomes hard to find what you had to.
What problems is the product solving and how is that benefiting you?
Clevertap is helping us solve the personalization and analytics issues in the app.
Indeed the best tool for engagement and managing things for customers!
What do you like best about the product?
I highly recommend CleverTap to everyone - it's a great way to target and reach new clients and customers. One of the best features of this software is its ability to retain customers automatically. With this software, you'll be able to analyze and address problems quickly and easily. It has some great features for understanding your data, like analytics and segments.
What do you dislike about the product?
Even though CleverTap is a great tool, it sometimes has system issues that can cause it to get stuck in the middle of work. To prevent this from happening in the future, some features should be added to make the system run more smoothly.
What problems is the product solving and how is that benefiting you?
At CleverTap, we engage with our customers on various platforms and track their data to make informed decisions as a team. This helps us provide the best possible experience for our users by engaging, checking payment dates, and tracking customers.
Super useful tool across functions
What do you like best about the product?
Availability of multiple power tools for PMs to analyze experiment and conclude.
What do you dislike about the product?
Unavailability of a few math operations (percentages, combincations etc) or writing custom queries to get the data views. Pricing on the higher side. Reporting/Summary of campaigns and journeys not up to the mark.
What problems is the product solving and how is that benefiting you?
CT is solving an end-to-end problem for startups in terms of communicating with users (Marketing suite), analyzing the clickstream (Data Suite), and experimentation (Product Suite)
Amazing team great support
What do you like best about the product?
The Clevrtap teams support is amazing. CleverTap team is really proactive in solving queries and issues.
What do you dislike about the product?
Occasionally there are some issues that occur but the proactive reply and immediate resolution from the CleverTap team nullifies for these minor issues.
What problems is the product solving and how is that benefiting you?
We run all transactional, service and activation notification using CleerTap campaigns and it has been really amazing so far.
Moat comprehensive tool for customers retention
What do you like best about the product?
Creating and covering all kind of campaigns and advertisements under this platform. And even helping the users in analysing the customers issues they are facing and generating appropriate reports accordingly. The software halps you to continuesly track the datas of your customers and with this feature you can retain more and more new clients towards your organization. There are a number of analytical features available in this platform. Best for small and medium size businesses.
What do you dislike about the product?
The flow of the dashboard of the clevertap is not responding properly. The data loading time is poor when you try to upload templates or data for new advertisements and campaigns.
There are limited features when we integrate it with other applications or softwares like whatsapp, and with other CRM platforms.
There are limited features when we integrate it with other applications or softwares like whatsapp, and with other CRM platforms.
What problems is the product solving and how is that benefiting you?
The is being used by mh team members for notifying our clients by sending them automatic emails and voice mails. With the help of this platform we are being able to track all our staffs work and activities with our system.
CleverTap being on Top B.O.A.T
What do you like best about the product?
Boosts products e-commerce survey and routing as well as marketing to 699% from initia one. Multi-device omni-channell and SSO with beautiful user-interface and user-experience UI and UX design.
What do you dislike about the product?
We are much satisfied with its providence.
What problems is the product solving and how is that benefiting you?
Optimization of online product and service promotion and marketing automation.
Most intuitive platform connecting and engaging customers
What do you like best about the product?
It is helping in targeting and reaching more new clients and customers through websites online. Best features about this software is retentioning our customers automatically. With this software you will be able to analyse and address the problems of retentioners. There is no kind of data limit in this software so there is no issue of storage.
What do you dislike about the product?
Sometimes while creating and generating analytical reports of the customers problem or issue. While uploading new data it takes a little bit of time for refreshing the dataor the page, campaign setup.
What problems is the product solving and how is that benefiting you?
Using this platform in our organization for integrating with other real time tracking and targeting softwares, for getting new customers and providing them proper service. It is the greatest tool and helping to send notifications to our employees, managers , other organisations.
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