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External reviews

541 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Abid J.

Excellent Services

  • August 26, 2022
  • Review verified by G2

What do you like best about the product?
The Segmentation of the Users on the basis of events and geographical areas, It really helping us in sending push notification to right audience.
What do you dislike about the product?
For the Development side, The clevertap has no ability to send an array of events at once. Which is missing
What problems is the product solving and how is that benefiting you?
We are sending push notifications to user segmentations which we made based on the interaction with our app.


    vikranth k.

The tool is very user friendly, however some of the key features such as sms.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
The best feature that i like in CT is the live dashboards which help us to modify or improve the journeys.
What do you dislike about the product?
As mentioned above sms click rates is the option which should have been added in CT which would help in optimizing campaigns
What problems is the product solving and how is that benefiting you?
We have received some of the push templates which we foresee to help us in terms of reaching out to our customers.


    VISHNU PRATAP SINGH R.

Go to platform to find out events consumed by users.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
It's very convenient for me to find out target users and issues of our product because of the brilliant way of capturing events and on top of that the team assignment. Happy user for the last two years.
What do you dislike about the product?
some times the number can be very big to filter out users in a short span of a minute.
What problems is the product solving and how is that benefiting you?
It helps me to see what our users have witnessed while using our app.


    Chintan S.

One of the best tool I came across

  • August 26, 2022
  • Review verified by G2

What do you like best about the product?
Campaign coverage, analysis the data in a better way
What do you dislike about the product?
At times its takes a lot of time to refresh data and campaign setup
What problems is the product solving and how is that benefiting you?
Campaign tracker


    Seema C.

Clevertap review

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
We can see funnels, events and segments related to user
What do you dislike about the product?
Sometimes few things are not so user friendly
What problems is the product solving and how is that benefiting you?
It gives user related events which helps for tracking


    Hospital & Health Care

Good platform to know the intent of the users, tracking and to improve customer experience

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Tracking user activity and getting to know their intent
What do you dislike about the product?
*could have given more power to counting unique of fields instead of just events.
For eg . if there are account ids as fields - counting unique account ids
What problems is the product solving and how is that benefiting you?
Tracking the activity of the users helps us to know where they are experiencing the issues and also lets us to improve the product


    Ashutosh S.

Great. experience so far

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Analytics and push. We can see live events
What do you dislike about the product?
Realtime analytics is missing. It takes time to reflect on dashboard
What problems is the product solving and how is that benefiting you?
Analytics and user engagement


    Broadcast Media

CleverTap Review

  • August 26, 2022
  • Review verified by G2

What do you like best about the product?
Simple integration with APIs and data events
What do you dislike about the product?
The need to re-integrate or re-define events
What problems is the product solving and how is that benefiting you?
Helping firms make a sense of their data and take proactive CX actions


    Janvi K.

User friendly, has details about all the features and very informative.

  • August 26, 2022
  • Review verified by G2

What do you like best about the product?
User-friendly features and information for all features.
What do you dislike about the product?
I felt the old layout was easier to use and convenient in comparison with the new one.
What problems is the product solving and how is that benefiting you?
We use CleverTap to schedule campaigns and understand statistics.


    Jasmeet B.

A complete reliable marketer tool!

  • August 26, 2022
  • Review verified by G2

What do you like best about the product?
The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand
What do you dislike about the product?
Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience
What problems is the product solving and how is that benefiting you?
CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.