Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Una herramienta con alto potencial de automatización
What do you like best about the product?
Sencilla construcción de journeys utilizando distintos canales y funcionaliades avanzadas que permiten lllegar a los clientes de manera sencilla.
What do you dislike about the product?
Un modelo de datos complejo de gestionar.
What problems is the product solving and how is that benefiting you?
Automatización de marketing mediante eventos y canales
- Leave a Comment |
- Mark review as helpful
A Great Tool To Manage App Analytics & Engagement
What do you like best about the product?
Clevertap offers simple yet powerful suite of features which helps in understanding user journey across different stages. The segmentation capabilities are simply the best I have used so far.
Top 3 of my favourite features:
1. Ability to use large number of custom properties along with each event which makes the whole data tracking extremely useful.
2. Ability to build ad-hoc segments which help in understanding user behaviour.
3. Journey automation is a huge time saver. Journeys help in setting round the clock messaging to users based on the behaviour on app / web.
Top 3 of my favourite features:
1. Ability to use large number of custom properties along with each event which makes the whole data tracking extremely useful.
2. Ability to build ad-hoc segments which help in understanding user behaviour.
3. Journey automation is a huge time saver. Journeys help in setting round the clock messaging to users based on the behaviour on app / web.
What do you dislike about the product?
I am fond of building dashboards and visualization. Clevertap offers limited capabilities in terms of visualization. Customization capabilities in graphs will be a great plus.
What problems is the product solving and how is that benefiting you?
Clevertap is enabling the complete communication stack for us by allowing user segmentation and reaching those users through automated messaging via punsh notifications, in-app messaging, emailers etc.
Very capable omni channel marketing tool.
What do you like best about the product?
1. Support and Domain management services for email.
2. Homogenous campaign setting across all channels (Email, WhatsApp, push etc.)
2. Homogenous campaign setting across all channels (Email, WhatsApp, push etc.)
What do you dislike about the product?
1. Too many customization options.
2. UI could be better.
2. UI could be better.
What problems is the product solving and how is that benefiting you?
As we are an investment platform, with our own requirements with journeys and campaigns, Clevertap systems handle it very smoothly.
One-stop shop for Retention Engagement
What do you like best about the product?
Multi omni channels
Analytics
Ability to automate the campaigns
Ease of use
Support team is very helpful
Analytics
Ability to automate the campaigns
Ease of use
Support team is very helpful
What do you dislike about the product?
In our industry we require an dynamic refresh of the segments which clevertap currently doesn't support with.
Trigger live action comms on more than one event
Ability to configure control group at one single node in a journey rather than control group on the entire journey setup
Trigger live action comms on more than one event
Ability to configure control group at one single node in a journey rather than control group on the entire journey setup
What problems is the product solving and how is that benefiting you?
Execution of real time campaigns
Benefits of CleverTap
What do you like best about the product?
Omnichannel communication
Journeys
Analytics
Journeys
Analytics
What do you dislike about the product?
No dynamic segmentation - We have precomputed segments but it's not real time
Comparison of two event properties/user properties doesn't exist in analytics
Real time alerts don't exist in anlaytics
Comparison of two event properties/user properties doesn't exist in analytics
Real time alerts don't exist in anlaytics
What problems is the product solving and how is that benefiting you?
Real time communication, personlisation, ominchannel strategy, real time anlaytics etc.,
Helped streamline our marketing activities
What do you like best about the product?
They have very detailed documentation, which makes it easy to adapt it into your ecosystem.
What do you dislike about the product?
I believe they should work towards building a more comprehensive dashboard, where I can clearly track my campaigns
What problems is the product solving and how is that benefiting you?
Marketing Automation mainly, helps us understand more about our user's behavior and let us build more personalized experiences.
Good experience
What do you like best about the product?
I live CleverTap as it is a very good dashboard that has all channels of communication equipped in one. Moreover, their support team helps in resolving all problems and is very punctual.
What do you dislike about the product?
There is nothing to dislike about the platform.
What problems is the product solving and how is that benefiting you?
Analytics and bringing in ease during day-to-day execution
Great For Automation
What do you like best about the product?
What I like best about CleverTap is its ability to automate my campaigns. This feature has made it incredibly easy for me to plan ahead and execute marketing campaigns efficiently
What do you dislike about the product?
One aspect of CleverTap that I find challenging is the accuracy of the data it provides. There have been instances where the data from CleverTap doesn't align with what we have on our backend systems. This discrepancy can sometimes create confusion and make it difficult to trust the insights and analytics generated by the platform
What problems is the product solving and how is that benefiting you?
Customer Engagement Timing: CleverTap has helped me determine the most suitable times to engage with our customers. Through its insights and analytics, I can identify when our customers are most active and responsive, allowing us to time our communications and marketing campaigns more effectively.
Understanding User Behavior: CleverTap provides in-depth insights into user behavior within our application. This has been invaluable in helping us understand how users interact with our app, what features they engage with the most, and where they might encounter issues. This knowledge allows us to optimize our app's user experience and make data-driven decisions to enhance user satisfaction.
Understanding User Behavior: CleverTap provides in-depth insights into user behavior within our application. This has been invaluable in helping us understand how users interact with our app, what features they engage with the most, and where they might encounter issues. This knowledge allows us to optimize our app's user experience and make data-driven decisions to enhance user satisfaction.
Empowering User-Centric Product Management
What do you like best about the product?
Clevertap is easy to use and navigating through the platform and accessing its features is relatively straightforward, which contributes to a smoother user experience.
We frequently utilise the platform to engage with our user base.CleverTap's user engagement tools, encompassing push notifications and personalized messaging campaigns, have been instrumental in establishing effective connections with our audience. The platform's ability to target specific user groups based on diverse criteria has proven highly effective, enabling us to gain valuable insights into user behaviour, campaign performance, and conversion rates.
The personalization features offered by CleverTap, notably user journey tracking and recommendation engines, have played a pivotal role in crafting tailored experiences for our users. We've experienced a seamless and positive interaction with their customer support team. They consistently display responsiveness and helpfulness whenever we encounter challenges or require assistance. Overall, our experience with CleverTap has been exceptionally rewarding, enhancing our ability to engage with users and optimize our marketing efforts.
We frequently utilise the platform to engage with our user base.CleverTap's user engagement tools, encompassing push notifications and personalized messaging campaigns, have been instrumental in establishing effective connections with our audience. The platform's ability to target specific user groups based on diverse criteria has proven highly effective, enabling us to gain valuable insights into user behaviour, campaign performance, and conversion rates.
The personalization features offered by CleverTap, notably user journey tracking and recommendation engines, have played a pivotal role in crafting tailored experiences for our users. We've experienced a seamless and positive interaction with their customer support team. They consistently display responsiveness and helpfulness whenever we encounter challenges or require assistance. Overall, our experience with CleverTap has been exceptionally rewarding, enhancing our ability to engage with users and optimize our marketing efforts.
What do you dislike about the product?
I have faced difficulties when it comes to searching for a particular user profile using a phone number. We rely on phone numbers as one of the key identifiers and need to access specific user profiles quickly and efficiently. The inability to search by phone number requires us to use alternative methods for user profile lookup, which can be less streamlined and efficient.
What problems is the product solving and how is that benefiting you?
CleverTap is a versatile solution that addresses crucial challenges in user engagement, targeting, data analysis, and personalization. It delivers tangible benefits such as increased user engagement, improved conversion rates, enhanced user satisfaction, and data-driven decision-making for continuous growth. CleverTap's segmentation capabilities help businesses tailor their messaging and marketing efforts to specific user groups based on behaviour, demographics, and preferences. CleverTap's robust analytics and reporting tools empower businesses to make data-driven decisions. The platform supports multiple communication channels, including email, SMS, push notifications, and in-app messages.
Best in class for communication infra
What do you like best about the product?
Great delivery rates, simple to use UI, great support
What do you dislike about the product?
There is absolutely nothing that I dislike about CT
What problems is the product solving and how is that benefiting you?
Higher delivery rates, customized notifcations
showing 131 - 140