External reviews
External reviews are not included in the AWS star rating for the product.
Cross-platform testing and faster execution enhance testing efficiency
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Streamlined platform offers real-time testing with good customer support
What is our primary use case?
I am a DevOps engineer, and I automate tools for our QA team. We work with LambdaTest to automate test cases using an automation framework. We test US-based cases and integrate LambdaTest with our CICD environment.
How has it helped my organization?
LambdaTest supports multiple platforms like iOS and allows us to execute tests on real-time devices instead of simulators. It saves us time, reducing the test duration from three to four hours to 30 to 40 minutes for 400 to 500 tests. This efficiency is achieved by scheduling tasks overnight via Bamboo.
What is most valuable?
LambdaTest supports multiple platforms like iOS across different devices and enables real-time testing. The capability to connect with a cloud environment and choose the required device model is valuable. It enhances the overall testing experience.
What needs improvement?
There is scope for improvement in service account usage, LDAP integration, and adapting new devices and features. Challenges and glitches exist, such as handling notifications dynamically and gaps that need to be addressed. Feedback is being provided to the vendor.
For how long have I used the solution?
We have been using LambdaTest for almost eight months.
What do I think about the scalability of the solution?
We have increased our test case number, and LambdaTest is facilitating that increase. However, I am not sure how they handle scalability on the vendor side.
How are customer service and support?
Their customer support is good. Whenever we raise a concern or issue, they support us instantly. They are very well supported during initial setup and adaptation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used BrowserStack, which was expensive compared to LambdaTest. Due to budget concerns, we decided to shift from BrowserStack to LambdaTest.
How was the initial setup?
Their customer service supported the initial setup very well.
What was our ROI?
The shift to LambdaTest from BrowserStack due to budget concerns was cost-effective.
What's my experience with pricing, setup cost, and licensing?
BrowserStack was expensive compared to LambdaTest. We switched to LambdaTest to save money.
What other advice do I have?
LambdaTest is well suited to our budget and requirements. It may not be the best tool for everyone, but it suits our needs.
I'd rate the solution eight out of ten.
Reliable testing tool with efficient support for different browser versions
What is our primary use case?
We use the product to perform real-time testing of websites and mobile applications. This involves checking different operating systems and browsers for web and mobile functionality.
What is most valuable?
The platform’s most valuable feature is its ability to provide access to different versions of browsers and operating systems. This helps me ensure compatibility across various platforms and versions.
What needs improvement?
They could improve the product in terms of load testing performance. Sometimes, when multiple users use the tool simultaneously, it can slow down, affecting efficiency.
For how long have I used the solution?
I've been using LambdaTest for about six months.
What do I think about the stability of the solution?
The platform is stable, although there have been minor issues with UI. However, they haven't affected its overall performance significantly.
What do I think about the scalability of the solution?
Currently, four people in our organization are using LambdaTest. The scalability depends on the plan purchased.
We may use it more in the future, depending on our testing needs and requirements.
Which solution did I use previously and why did I switch?
We chose the platform because it provides access to various browser and OS versions, essential for our testing needs. Additionally, the trial version allowed us to compare it with other tools before deciding.
How was the initial setup?
The initial setup and deployment were easy.
What other advice do I have?
I would advise them to consider LambdaTest, especially if they need to test across different browsers and OS versions. It's user-friendly and offers valuable features for testing, making it a reliable tool.
I rate it as nine out of ten.
Provides a single platform to manage multiple devices and has a user-friendly user interface
What is our primary use case?
We are testing a website on the desktop. Our clients need to see how the website looks on different mobile devices. So, we use the solution to test the UI for different mobile devices and see how it looks.
What is most valuable?
The product provides a single platform to manage multiple devices simultaneously. It is easy to learn the product as a beginner. The solution is very easy to understand and has a user-friendly UI. The integration process is good. We can get a real-time view of different devices without any glitches.
What needs improvement?
We get logged out of the devices if there is some inactivity. It causes some problems. Automatic logging out is the only issue we faced. We need time to check the requirements and specifications, but LambdaTest logs us out of the device.
For how long have I used the solution?
I have been using the solution for three months.
What do I think about the stability of the solution?
The tool is stable. We faced some slowness in the website because we tested it in different environments. However, it was not an issue with LambdaTest.
What do I think about the scalability of the solution?
We have four credentials to access the solution in our organization. Our clients also have credentials. We access the tool from different time zones.
How was the initial setup?
The initial installation is easy.
What's my experience with pricing, setup cost, and licensing?
The tool is not cheap, but it is not expensive. It is moderately priced.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
Easy to learn and used for automation testing and monitoring
What is most valuable?
We use the solution for automation testing and monitoring. With LambdaTest, we can use multiple browsers or operating systems to do testing.
What needs improvement?
Performing automation testing from UI is a little slow and could be improved.
For how long have I used the solution?
I have been using LambdaTest for three years.
What do I think about the stability of the solution?
We have faced bugs with the solution.
What do I think about the scalability of the solution?
Around 100 users are using the solution in our organization.
How are customer service and support?
The solution's technical support was bad. The support team took a lot of time to respond and closed my ticket without solving my problem.
How was the initial setup?
The solution’s initial setup is very easy.
What's my experience with pricing, setup cost, and licensing?
LambdaTest's pricing is cheaper than that of other similar platforms.
What other advice do I have?
LambdaTest is deployed on the cloud in our organization. I would recommend LambdaTest to other users because it's very useful and easy to learn. It is very easy for somebody to learn to use LambdaTest for the first time. I have used the AI feature in LambdaTest.
Overall, I rate the solution an eight out of ten.
Real device feature is very helpful
What is our primary use case?
For testing and automation. We do cross browser testing for different versions of subproducts.
How has it helped my organization?
We don't use it for mobile app testing. We are planning on using it in the future for that.
What is most valuable?
The real devices feature.
What needs improvement?
Load flow compared to other stacks needs improvement.
For how long have I used the solution?
I have been using LambdaTest for one year.
What do I think about the scalability of the solution?
Twenty five users are using at the moment. The scalability is an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing could be made cheaper.
What other advice do I have?
Overall, I rate the solution an eight out of ten.
The tool reduces the manual effort needed and helps automate certain tasks for users
What is our primary use case?
I am not the right person to discuss the use cases of the product since it is the Tech team in our company that handles the solution, while I just oversee the functioning part.
The tool reduces the manual effort needed. In our company, we can automate some tasks and put them into Lambda functions.
What is most valuable?
The most valuable feature of LambdaTest stems from the fact that it is a service offered by AWS, so it's not a separate tool or something.
What needs improvement?
I won't be able to comment on what could be improved in the solution since I am not the one who handles LambdaTest. It is our company's IT team that takes care of LambdaTest.
Improvements on a platform need to happen on a timely basis. If something is perfect, it doesn't mean that it doesn't need to improvise or improve, like in terms of adding new features. There should be some new features coming up or some performance improvisation over a period of time.
For how long have I used the solution?
I have been using LambdaTest for a couple of years. My company has a partnership with AWS.
What do I think about the stability of the solution?
Stability-wise, I have not experienced any downtime or other performance issues.
What do I think about the scalability of the solution?
I don't think LambdaTest has any scalability issues, as far as I have heard from my team.
How are customer service and support?
I am not the one who deals with LambdaTest's support team, but the IT team from my company's side connects with the support team of AWS, and most of the time, they get a fair response on time.
I rate the technical support a seven to eight out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
My company has not used any tools that are very similar to LambdaTest, but we use Kubernetes and manage the clusters with Azure.
How was the initial setup?
Regarding LambdaTest, I believe that some configuration is required.
What's my experience with pricing, setup cost, and licensing?
The price of the product is available online on the AWS Pricing Calculator, which doesn't involve any hidden charges.
The product can be described as an averagely-priced solution.
What other advice do I have?
I can't comment on why I decided to work with LambdaTest since I am a part of an evolving industry, and the team who did the actual research of the product and takes care of it is the IT team in our company, so the team probably finds the users and defines the use cases for the tool.
My company has a partnership with Contentful, Microsoft Azure, Adobe Commerce, BigCommerce, Shopify, and many more.
I rate the overall tool an eight out of ten.