Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Good and bad about Logicmonitor
What do you like best about the product?
LogicMonitor supports a wide range of monitoring capabilities, including servers, networks, cloud services, containers, and applications. This breadth allows organizations to have a single pane of glass for all their monitoring needs.
The platform has a user-friendly interface and ease to deployment. LogicMonitor provides out-of-the-box integrations and automated discovery, which significantly reduces the setup time and effort required to start monitoring an infrastructure. Additionally, LogicMonitor offers a robust API, enabling seamless integration with other tools and custom workflows, enhancing its adaptability and automation potential.
The platform has a user-friendly interface and ease to deployment. LogicMonitor provides out-of-the-box integrations and automated discovery, which significantly reduces the setup time and effort required to start monitoring an infrastructure. Additionally, LogicMonitor offers a robust API, enabling seamless integration with other tools and custom workflows, enhancing its adaptability and automation potential.
What do you dislike about the product?
issues with the new graphical user interface (GUI), mentioning that it can be buggy and less stable compared to the previous versions. These bugs can affect usability and efficiency.
While the platform is user-friendly for basic setups, advanced configurations can be complex and may require a deeper understanding of the system. This steep learning curve can be a challenge for new users or those without a technical background.
Without proper tuning, the alerting system can generate a significant amount of noise, leading to alert fatigue.
While the platform is user-friendly for basic setups, advanced configurations can be complex and may require a deeper understanding of the system. This steep learning curve can be a challenge for new users or those without a technical background.
Without proper tuning, the alerting system can generate a significant amount of noise, leading to alert fatigue.
What problems is the product solving and how is that benefiting you?
LogicMonitor continuously monitors the health and performance of IT infrastructure components, such as servers, networks, and applications. By identifying issues like disabled RDS hosts, it allows organizations to take corrective action before these issues escalate, ensuring higher availability and reliability of services.
Easy to use and customize without the need for an agent
What do you like best about the product?
It is a simple and easy to use tool. Building propertysources and datasources is not complicated. It does not need an agent which makes things simpler.
What do you dislike about the product?
New features are often not tested. The API does not have all the endpoints that you would need for our self-service published, a bit of a mess between the new and old interfaces.
What problems is the product solving and how is that benefiting you?
Compared to the old tool, LogicMonitor is agentless and faster.
SaaS network Monitoring
What do you like best about the product?
Compatibility to support most of the network vendors
What do you dislike about the product?
Difficulty in customizing dashboards and reports
What problems is the product solving and how is that benefiting you?
-Monitoring multi-vendor network environment.
-A SaaS network monitoring solution.
-A SaaS network monitoring solution.
great product for MSP's
What do you like best about the product?
Website monitor options are great (filtering and POST,GET Options)
Resource management is great for linux and windows alike.
Resource management for cloud resources
Resource management is great for linux and windows alike.
Resource management for cloud resources
What do you dislike about the product?
The new UI is still in development which sometime gives some issues, but fixes are quick too
What problems is the product solving and how is that benefiting you?
Cloud monitoring is great
Reliability over the years
What do you like best about the product?
fits us very well for onpremise monitoring.
What do you dislike about the product?
some data sources are difficult to configure
What problems is the product solving and how is that benefiting you?
Administration with SCCM was complicated and less reliable, requiring more people to administer it.
A gerat Product that has so many uses
What do you like best about the product?
We use LM for all of our customers kit. It has a great user interface, and is very flexible when seeting up bespoke monitoring for every customers needs
What do you dislike about the product?
not come across any yet, it is very iser friendly
What problems is the product solving and how is that benefiting you?
the level of granular monitoring for all the different services we provide means we can automate as much as possible.
Simply, it just delivers.
What do you like best about the product?
I've always found support and the account team to be very responsive and proactive, they genuinely seem passionate about their products. Like any monitoring platform, you have to put the effort in to get the value but the team have been great in supporting us on the journey. We've found the platform to be very reliable and new features are adding on a regular basis which shows they listen to their customers.
What do you dislike about the product?
The licensing model was a bit complex but they have revised it a lot over the last year to simplify it.
What problems is the product solving and how is that benefiting you?
It's allowing the team to be more proactive rather than reactive. The dashboards are also giving us a quick glance of the estate which is great.
Very expensive, but valuable monitoring tool
What do you like best about the product?
- Custom creation of LogicModules in particular for PowerShell
What do you dislike about the product?
The company behind the product; features that were standard a few years ago are now subtracted and cost a good chunk of money e.g. support package
What problems is the product solving and how is that benefiting you?
Automated monitoring & alerting
Good infra monitoring tool
What do you like best about the product?
I like LogicMonitor best specially on ease of provisioning and comprehensive out-of-the-box capabilities. It's incredibly efficient to get new devices and services under management, and our squad rarely find itself needing to develop custom solutions.
What do you dislike about the product?
I cant think of any right now as we are using them specifically on our Infrastructure monitoring.
What problems is the product solving and how is that benefiting you?
It is our go to infrastructure monitoring tool.
Friendly, Flexible, Integrated Monitoring tool
What do you like best about the product?
The new UI is very responsive, and in general, better the the old one. LM is friendly and comes ready with most everything you need to monitor OOTB. It is also very flexible allowing us to create modules to monitor and report on any aspect of our systems. We have integrated it to multiple other tools with ease, via OOTB integrations or via the API.
What do you dislike about the product?
The new view of the modules, I feel I loose time filtering stuff everytime. Havent had to use support much, which is good, as it can take a while to get a satisfactory response.
What problems is the product solving and how is that benefiting you?
We need to migrate from a deprecated tool set and LM has been a good choice as we can consolidate several tools in one.
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