We use it as a primary monitoring tool for our cloud offerings. I work for one of the largest service providers in Australia and their cloud solutions. We monitor the entire cloud solutions using LogicMonitor.
Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
638 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Monitoring and tracking of your entire business structure
What do you like best about the product?
I really like the versatility that this platform has when it comes to start up, it integrates with a large number of applications even from the cloud... Its interface is quite simple, which allowed our developers to undertake a tracking and monitoring of all our social networks, servers, applications and cloud services quickly, easily and virtually automatically. It is worth mentioning that the customer support was always attending our requests for small inconveniences that arose in the beginning, and if a platform provides you with an excellent customer service it assures you a 60 percent success in the results you are looking for.
What do you dislike about the product?
The truth is very few things I could highlight as a dislike, however it could be important for any organization that wants to acquire the benefits provided by this platform to see the cost of their packages, personally I found them quite high and even more if it is a small company that is starting and still does not have a good position in the market. And on the other hand, not being so relevant, the first configuration process tends to be a little confusing; the good thing is that their interface is simple and you will have their support available to help you solve that quickly.
What problems is the product solving and how is that benefiting you?
Undoubtedly, just the fact that today thanks to the tools provided by this platform we have the opportunity to maintain a constant monitoring and tracking of all our data is something that keeps us a step ahead even for making decisions on new strategies or campaigns we want to do. Saving time thanks to its automation, and space in working time to address and find a solution to other types of problems that the platform does not take care of automatically.
Data consolidation with a high priority
What do you like best about the product?
I like the idea of being able to set criteria for comparison with other information data between two personas or profiles, so that data can be structured and explored in depth using this software. It helped me to monitor servers, networks, storage and applications in my infrastructure. As a result, I was able to find and fix problems before they caused service interruptions. The support has been fantastic, and the goal of producing a lot of results has succeeded. It's fantastic and has served its strategic purpose admirably.
What do you dislike about the product?
The program has become both a very valuable tool and a nuisance to new users, as the learning curve is a bit steep for newcomers.
What problems is the product solving and how is that benefiting you?
LogicMonitor is largely responsible for the success of our market strategy, as it allows us to conduct market research and analysis quickly and efficiently. The main purpose of using it is to improve choice. It's fascinating, and it has clearly given a boost to efforts to see projects through to completion. I find it amazing that the software has made decision making so much easier. It is data specific and can be extrapolated to meet other objectives. It has been very useful to us.
The data in LogicMonitor is examined with the use of high quality data
What do you like best about the product?
LogicMonitor's user interface is really simple and all the software's functions are of high quality, so I enjoy using it. We have been able to streamline the management of my systems, increase the efficiency of our operations and ensure maximum performance of our IT infrastructure. The reports and the framework of our study are fascinating. It is the best software for analyzing data in particular. It allows us greater flexibility and control over every step of the process. It works very well for organizations that have large and specialized databases.
What do you dislike about the product?
I wish I could get instant feedback from support, which is something I really dislike.
What problems is the product solving and how is that benefiting you?
We were able to get monitoring up and running quickly because of LogicMonitor's easy configuration and deployment. Adoption can be accelerated and operational efficiency improved thanks to the easy-to-use, well-organized interface that simplifies browsing and configuration of individualized alerts, reports and dashboards. Because of our ability to perform large-scale analysis of shared data, our preference for consolidating the simple but aesthetically pleasing procedures of each individual management and our success in offering diverse information study solutions, we consider it very vital.
Quality product that was the best match for the price
What do you like best about the product?
The alerting customization is excellent and its easy to make sure the correct person or team has access to the alerts they need.
What do you dislike about the product?
The mobile app is good for quickly acknowledging alerts but not much else.
What problems is the product solving and how is that benefiting you?
Easily see the health of applications and maintains our alert streams.
Great tool for monitoring and alerting!
What do you like best about the product?
The workflows for alerting and escalations are critical in todays world. LogicMonitor makes it easy to customize what you need. Their dashboards are easy to work with, and there are a lot of templates you can import.
What do you dislike about the product?
The biggest drawbacks are the inability to do usage-based reporting for ports, nor can we search interface descriptions in the tool. Because of this, we must keep a second system running for these tasks.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to be nimble when experiencing any interruption withing our or our customer's environments.
LogicMonitor
What do you like best about the product?
LogicMonitor provides rich data visualization options, including charts, graphs, and customizable dashboards. These visualizations help you understand complex data at a glance, identify trends, and gain actionable insights. LogicMonitor also offers reporting features that allow you to generate and schedule reports for various stakeholders, helping you track key performance metrics and demonstrate compliance.
What do you dislike about the product?
While LogicMonitor provides numerous integrations with popular tools and technologies, there may be instances where specific integrations or custom integrations require additional effort or development work. This can result in some complexity or delays when integrating with less common or proprietary systems.
What problems is the product solving and how is that benefiting you?
By monitoring critical systems and applications in real-time, LogicMonitor can help prevent downtime by alerting you to potential issues before they escalate. It allows you to set thresholds and receive proactive notifications when performance or availability deviates from expected levels, enabling you to take immediate action to resolve problems and minimize downtime.
Highly scalable cloud-based infrastructure monitoring tool which is easy to integrate
What is our primary use case?
How has it helped my organization?
What is most valuable?
The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources. One does not need to configure everything individually. It automatically detects all the resources by their type and starts monitoring them almost immediately.
What needs improvement?
There is a lack of automation, especially in terms of remediating problems. The problem is seen and identified, but there is a need and a gap where LogicMonitor can help us automate the remediation of the problem. I hope it will be there in the future.
My colleagues feel the ease of use is a concern because to implement the granularity of the product, you need some programming knowledge and understanding of code development.
So, it becomes a challenge for everyone in your company, especially administrators who might not know how to code. Otherwise, there is no problem with LogicMonitor.
For how long have I used the solution?
I have been using the solution for the past four years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is highly scalable. We have never seen any issues regarding resource crunch. It's an everyday thing. All of our services use it as a primary resource for monitoring infrastructure. So in my department, we have fifty-odd people, and the service desk is around twenty-odd people. Our company is significant. We are on the verge of deciding whether You want to use this for the entire organization because a bigger company has acquired us, and that company does not use LogicMonitor. And we are pushing that LogicMonitor is a good resource for us, and we should use it across the company. Right now, it is in one department, but we want to push it across the organization, then it would become really big. We would have around two thousand end users using it. So, currently, we have two, and if this goes organization-wide, then there would probably be more people getting on board for this.
How are customer service and support?
It's very good. They were there when we required some assistance from LogicMonitor. I personally dealt with those cases, and I was extremely satisfied with the kind of response I received. I rate it ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I worked with NETGEAR and other internal tools, but nothing was as elaborate, extensive, graphically oriented, and well-informed as LogicMonitor. It is one of the best product analysts.
How was the initial setup?
The initial setup is straightforward. It took us around a week to thoroughly architect the solution deployment. The collectivity takes hardly five to ten minutes to install on any machine you want to be a collector and a monitoring resource. It doesn't take more than ten minutes. And installation of an architect is just a one-time job. You don't do it every day like we did it four years back. After that, we didn't look at it. We only spent some time, like, ten minutes creating new collectors, and that's it.
What's my experience with pricing, setup cost, and licensing?
The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features. So it's a give and take.
Which other solutions did I evaluate?
We did evaluate it, and we saw pros and content. Looking at the cost structure, everything, and business requirements, this was the best fit for us.
As I told you, this bigger company has acquired us. The other departments use that product, and the cost structure is not as high as LogicMonitor. But I am researching it. I still need more information. But with my initial research, I found a gap in how Icinga takes care of necessary components of our infrastructure, especially IBM web infrastructure, and how LogicMonitor incorporates that versus how Icinga does it. I still need profound information, but the preliminary research shows a LogicMonitor is better.
What other advice do I have?
They have to first evaluate their options, consider their business requirements, use cases, and fix the purpose. If it is to process, LogicMonitor is definitely a tool to go for.
I rate it ten out of ten.
Logic Monitor, The Best Infrastructure Monitoring Tool!
What do you like best about the product?
Logic Monitor's alerting mechanism is fantastic and fast, Dashboard, Email Alert, Pagerduty Call etc...
Mostly, I like it because of the 1K+ servers I have, there is no lag in alerting reporting, and they have negligible maintenance outages.
Mostly, I like it because of the 1K+ servers I have, there is no lag in alerting reporting, and they have negligible maintenance outages.
What do you dislike about the product?
Till now, I didn't get in a way such that I dislike Logic Monitor. It is all clean and always helpful.
What problems is the product solving and how is that benefiting you?
With Logic Monitor's fast alert reporting on a server down / website down. My team can quickly fix the issue to reduce our SLA and keep our customers happy by keeping our application always up and running.
Powerful tool with vast array of sensors to monitor the network
What do you like best about the product?
Very easy and intuitive tool with a lot of material available for consultation. It can monitor just about everything via the built in sensors but the option for custom sensors takes it to the next level. The dashboard is reliable and gives me a picture of what's the network situation.
What do you dislike about the product?
I would prefer automation in the area of backup so that we can have an easy way to do it. There is a lot to configure and to understand.
What problems is the product solving and how is that benefiting you?
The software allows me to monitor servers, sends alerts in case of any issues, and I quickly get information from the devices or ports that are down and I can intervene.
Minute to access the server
What do you like best about the product?
LogicMonitor helps in monitoring and alerting.
The cloud collector is the best feature in LogicMonitor if you have servers hosted on cloud.
The cloud collector is the best feature in LogicMonitor if you have servers hosted on cloud.
What do you dislike about the product?
Information which is collected in server.
What problems is the product solving and how is that benefiting you?
Logic monitor helps to collect the information of servers in the form of collectors
showing 61 - 70