Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
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Very comprehensive monitool out-of-the-box.
What do you like best about the product?
Out-of-the-box functionality. No requirement to customise the tool. Great dashboards (just need to create some now). Simple licensing, especially for our VMware platforms.
What do you dislike about the product?
None to be honnest. Very intuitive tool.
What problems is the product solving and how is that benefiting you?
Simply a reliable monitoring toool. Mainly for private cloud infrastructure, but moving into container monitoring
LogicMonitor is a great tool for MSP's
What do you like best about the product?
LogicMonitors anomaly tuning allows us to cut out the noise of our customers only delivering true alerts to our service desk to investigate. Since implementing LogicMonitor we have reduced our alert tickets by over 80% and reduced our benign positive alerts by 70%.
What do you dislike about the product?
It would be brilliant if LogicMonitor could monitor AVD as currently it does not.
What problems is the product solving and how is that benefiting you?
LogicMonitor is helping to reduce unneccessary ticket volume and helping us deliver the best monitoring experience to our cloud customers.
No fuss infrastructure monitoring
What do you like best about the product?
LogicMonitor provides a wide range of monitoring features that allows us to keep tabs on various aspects of our IT infrastructure. LogicMonitor scales well with our growing infrastrucure. As our company expands and out IT environment becomes more complex, the platform continues to provide value, reliable performance and effective monitoring without major adjustments. LogicMonitor also has a massive Product Documentation available online.
What do you dislike about the product?
As with other monitoring platform, there is a learning curve that admins had to go through. The current switching between UI is also disorienting. APM can be improved. When we trialled, there were no dynamic out of the box dashboards with the ability to drill down as needed and pricing is span-based which is not really a fit for the App that we are trying to monitor which generates millions of spans per month.
What problems is the product solving and how is that benefiting you?
Fragmented tooling, we now have a single pane of glass to monitor our infrastructure.
Does what it says on the tin, Simple and effective monitoring straight out of the box
What do you like best about the product?
Firstly it should be noted, the logicMonitor team work their socks off to ensure you get the best out of their platform.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
After coming from another major monitoring platform, i was a litle dubious at first, however once you get into it, i found LM to be far more intuititive and much easier to present the required data for our teams.
Not only does the out of the box integrations cover 99% of use cases, through further development anything is possible.
What do you dislike about the product?
It's not the cheapest platform, however it is worth it..
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
With the migration between UI versions, it was a little frustrating at first, but bearing in mind the new UI was still in Beta, it is good to see that it is constantly being improved to smooth over those intital frustations.
What problems is the product solving and how is that benefiting you?
Enabling us to monitor numerous customer environments, using a comprehensive suite of tools, including LM assisting us to develop further tools to allow our customer to understand their environments better.
Modern Cloud-based Infrastructure Monitoring platform
What do you like best about the product?
When reviewing a number of competitor platforms, LogicMonitor stood out for a few key reasons:
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
- Dashboarding and reporting capability
- Cloud based monitoring capability via API
- Advanced Alerting capability and customisations
- Ticked all of our requirements from a security and compliance perspective
- From pre-sales to implementation and now on-going relationship management, the people behind the product have reinforced that our decision to go with LogicMonitor was the right one
What do you dislike about the product?
Price - It's not the cheapest platform out there but we still see value in the product.
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
Reporting - For advanced reporting requirements, there is some custom work required to join datasets etc. but thats probably more a comment in relation to our bespoke requirements
What problems is the product solving and how is that benefiting you?
- We were able to remove a number of monitoring platforms and consolidate down to LogicMonitor.
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
- As a Managed Services Provider who specialises in the Microsoft Cloud, the API based monitoring for Azure is giving us more visibilty than we ever had before
- Integrations into our internal ITSM and communication platforms has been great
- Allowing us to build out dashboards/reports and giving our customers access to these dashboards has been a positive
Robust, scalable and easy to use enterprise grade monitoring platform.
What do you like best about the product?
Ease of use, integration with other platforms, wide configuration options and enhanced feature set.
What do you dislike about the product?
Support can sometimes take longer than expected to assist with queries.
What problems is the product solving and how is that benefiting you?
Robust and scalable monitoring of enterprise grade.
LogicMonitor - Customisable and Extensive
What do you like best about the product?
The customisability of the platform is great. I use the tool daily to keep a finger on the pulse of our environment.
We've made use of the ability to build custom scripts/monitors to monitor and present dashboards for patch status and device inventory which is handy for our customers.
I also enjoy the amount of data it ingests as it allows us to get a good feel for the environment.
It was relatively simple enough to integrate with CW PSA and has a few good integrations with Meraki and other platforms.
Support is pretty good, our Account Manager and Technical team we deal with are always really helpful at providing solutions whenever they arise.
We've made use of the ability to build custom scripts/monitors to monitor and present dashboards for patch status and device inventory which is handy for our customers.
I also enjoy the amount of data it ingests as it allows us to get a good feel for the environment.
It was relatively simple enough to integrate with CW PSA and has a few good integrations with Meraki and other platforms.
Support is pretty good, our Account Manager and Technical team we deal with are always really helpful at providing solutions whenever they arise.
What do you dislike about the product?
Monitors are all number based so pulling and displaying strings is a bit difficult within the platform from what I've seen. It was a little difficult to implement due to this.
Would be nice to be able to pull strings as a variable.
There's also a relatively steep learning curve to make use of all the features.
And it would be really nice to get proper aruba central reporting however that may be a limitation of Aruba's API rather than LogicMonitors capabilities. SNMP monitoring works fine.
Would be nice to be able to pull strings as a variable.
There's also a relatively steep learning curve to make use of all the features.
And it would be really nice to get proper aruba central reporting however that may be a limitation of Aruba's API rather than LogicMonitors capabilities. SNMP monitoring works fine.
What problems is the product solving and how is that benefiting you?
A robust monitoring platform is a must-have for any MSP. But it needs to be customisable to fit the needs of each individual customer. While we've had other monitoring tools, LogicMonitor allows us to apply rules to the monitors in a way that makes it easier to filter out unneccessary information.
The Dynamic Thresholds functionality is great for filtering out things that are automatically scheduled (example being CPU spikes due to AV scans at a specific time of the day). It also allows us to provide a simple dashboard to executives so they can get a snapshot of their environment and how its performing.
LogicMonitor solves the problem of requiring someone online 24/7 reviewing environments. Our service desk is not a 24/7 operation however LogicMonitor provides a good early warning system when things do break after hours.
The Dynamic Thresholds functionality is great for filtering out things that are automatically scheduled (example being CPU spikes due to AV scans at a specific time of the day). It also allows us to provide a simple dashboard to executives so they can get a snapshot of their environment and how its performing.
LogicMonitor solves the problem of requiring someone online 24/7 reviewing environments. Our service desk is not a 24/7 operation however LogicMonitor provides a good early warning system when things do break after hours.
LogicMonitor provides a low maintenance and automated solution to monitoring our AWS Environment
What do you like best about the product?
Great automation and discovery of AWS resources and instance monitoring. Large amount of datasources makes setup easy. Extensive customization options to pull data from external sources. Users can easily manage alerts and find resource graphs to diagnose issues. Great support.
What do you dislike about the product?
More complex customization does require working around design choices. Alerting based on historical data isn't possible. Closed off data isn't accessible for integrating with external applications such as on-call or incident management.
What problems is the product solving and how is that benefiting you?
LogicMonitor provides insight into the performance of our AWS cloud resources and applications. LogicMonitors automation and easy setup allows us to focus on our core business of providing a SaaS service to customers while still being confident they're getting the best experience possible.
Get monitoring going easily and quickly.
What do you like best about the product?
How easily we can deploy standard monitoring and quickly create some ad-hoc proflies for our weird environments.
What do you dislike about the product?
The trap processing is antequated at present. But that is being actively worked on by LM. SO looking forward to good things here.
What problems is the product solving and how is that benefiting you?
THe ease of deployment and getting monitoring up and running quickly.
ServiceNow Inegaration for Event management.
ServiceNow Inegaration for Event management.
LogicMonitor is an excellent cloud-based infrastructure monitoring platform
What do you like best about the product?
Comprehensive Monitoring, Ease of Use, Automation and Scalability
What do you dislike about the product?
It would be great if we could have a good collection of predefined datasources and timely responses from the chat support
What problems is the product solving and how is that benefiting you?
Easy of use
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