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Great Monitoring Solution
What do you like best about the product?
All the built in templates that are auto applied when you point it to the devices, as well as the flexibility to create new monitors.
What do you dislike about the product?
Limited auto-discovery options when wanting to add new devices automatically.
What problems is the product solving and how is that benefiting you?
We are an MSP with many different customers with hundreds of servers/network devices that we need to keep tabs on. The biggest help is to be able to diagnose issues that are sporadic with the historical metrics that are easy to hone into what was exactly happening at the time of the problem.
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Worthy product in the Infrastructure monitoring space
What do you like best about the product?
The ease of use of the interface, the dashboard functionality allows for highly customizable views, the alerting functionality is flexible and provides features that aren't present in competing products. The support has also been great; we have frequent conversations with our product managers for feedback and tips on how to extend the usage of our environment.
What do you dislike about the product?
The pricing is less competitive than it was; putting together queries and dashboards can be a bit cumbersome and isn't always intuitive.
What problems is the product solving and how is that benefiting you?
General infrastructure and service monitoring. The product has been fantastic, allowing us to be aware of any type of outage in our environment, including cloud resources. The multi-step alerting allows the staff responsible for initial triaging to be notified before it sends out the wider alerts, with the text acknowledge function being useful for non-critical alerts.
Highly Recommend LogicMonitor
What do you like best about the product?
We have alot of hyper-v replication at all clients and it only took a few minutes to make a dashboard showing any failures. before that we were trying to figure out a solution for a long time.
What do you dislike about the product?
Only issue i have had was users on our team moving things around into other clients by mistake. hasnt happened in a while though
What problems is the product solving and how is that benefiting you?
Alerting for all our clients tied into our connectwise system
How LogicMonitor provides valuable insight into my entire application platform
What do you like best about the product?
ease of use...i can create dashboards to gain visibility into any aspect of my application platform.
What do you dislike about the product?
tweaking datasources and getting them to apply is kinda painful - and when a datasource doesnt work - tshooting kinda always requires a support person to intervene.
What problems is the product solving and how is that benefiting you?
network and application performance visibility
Easy to use
What do you like best about the product?
The graphs and raw data tabs that let you see the history
The Support is fast
The Support is fast
What do you dislike about the product?
The resources tree on the left has click and drag enabled and it's easy to accidentally move something and lose it
What problems is the product solving and how is that benefiting you?
real time monitoring
Best monitoring product i've found in a long while
What do you like best about the product?
It does exactly what i want.. exactly how i want it. Love it
What do you dislike about the product?
Price could always be 'cheaper' but i'm just cheap.. its worth the money or I wouldn't spend it..
What problems is the product solving and how is that benefiting you?
They solve all my monitoring needs.
Recommendations to others considering the product:
One of the best options out there for monitoring your data center and SaaS apps.
LogicMonitor Is Top Class
What do you like best about the product?
LogicMonitor comes to the table with all of the bells and whistles I would expect and then some. It has a lot of customization available and lets me extend it to do all sorts of things you would never imagine possible when just doing a demo or using it vanilla.
What do you dislike about the product?
There isn't much to dislike, but it is hard to do mass edits.
Collectors are not inherited to sub folders so you have to set it per folder.
Collectors are not inherited to sub folders so you have to set it per folder.
What problems is the product solving and how is that benefiting you?
We are able to monitor much more in depth then before.
We can even do self healing or trigger other automation when an alert triggers.
We can even do self healing or trigger other automation when an alert triggers.
Recommendations to others considering the product:
Great customer service.
The developers are friendly and willing to listen to thought out ideas and complaints.
The developers are friendly and willing to listen to thought out ideas and complaints.
Excellent monitoring!
What do you like best about the product?
Easily monitor critical devices and services and get email, text, and push notifications.
What do you dislike about the product?
Product auto discovery needs to be more configurable on what it discovers and adds during the initial install discovery.
What problems is the product solving and how is that benefiting you?
Network and device monitoring and uptime
Best of the best
What do you like best about the product?
Pricing and monitoring capabilities. Nothing can beat a single price for a single device.
What do you dislike about the product?
Pricing can be too steep until you onboard enough devices.
What problems is the product solving and how is that benefiting you?
Saving time and uneeded messages from person to another 'what's going on with our systems?'
Quick to set up, and enough training on the site to get your hands dirty
What do you like best about the product?
Logic Monitor is really easy to get up and running and start to monitor most common platforms straight away. Also there are ample training courses made available and even qualifications so you can get really in depth knowledge on how to monitor the most complicated of systems.
What do you dislike about the product?
The best part is also the worst, as you will need to complete the training before you will be able to use the more complicated custom datasources for monitoring which would be nice if some of this could be automated by the system moving forward.
What problems is the product solving and how is that benefiting you?
We use this for our internal on premise infrastructure and cloud applications and as an MSP we also use it to monitor our customers systems also.
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