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Very comprehensive monitoring tool
What do you like best about the product?
Love the tuning capability and the number of devices it can monitor
What do you dislike about the product?
Not much to dislike! At the moment we've had lot's of great feedback
What problems is the product solving and how is that benefiting you?
We have a lot of cloud infrastructure which needs monitoring, and LM has satisfied this need tremendously
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Overall very satisfied with LM. Has been a sturdy addition to enterprise environments
What do you like best about the product?
The ability to monitor such a vast amount of devices. Seems to monitor literally everything.
What do you dislike about the product?
Nothing so far, there are some minor gui quirks. But nothing worth writing about
What problems is the product solving and how is that benefiting you?
Maintaining healthy operations. Reducing service desk calls. Monitoring cloud.
Logic Monitor, an easy setup with plenty of more technical sides to it
What do you like best about the product?
The setup of the platform is really quick and easy which means you can have it setup in the basic form very fast. if you want to do the more advanced monitoring you can use the free training to get up to speed.
What do you dislike about the product?
the right click of objects in the GUI was taken away, this should be brought back to make the UI faster.
What problems is the product solving and how is that benefiting you?
We use it as a monitoring solution for a managed service for custoers which enables us to have a great service to offer
Awesome
What do you like best about the product?
Unified view of all software and hardware components and alert management. Customised datasource is also the best.
What do you dislike about the product?
Chat support via mobile application. Website is not optimised for small screens and it's very uncomfortable to open chat support by mobile browser
What problems is the product solving and how is that benefiting you?
Customise datasource
solid customizable monitoring system
What do you like best about the product?
ability to create and modify datasources quickly and easily.
significant api functionality
significant api functionality
What do you dislike about the product?
reporting is limited. Would like to see the ability to create reports in a Word doc or something similar
What problems is the product solving and how is that benefiting you?
we use the product to monitor our managed services clients
Recommendations to others considering the product:
be sure to research how to use datasources and edit them.
Complete Visibility over School Network
What do you like best about the product?
LogicMonitor gives me complete visibility over my school district's network. I can essentially know if something has an issue before the end user even realizes something went wrong.
What do you dislike about the product?
To be honest the price is a bit steep, but it is worth every penny.
What problems is the product solving and how is that benefiting you?
Proactive network analysis. Visibility on bandwidth usage. History for outages.
Recommendations to others considering the product:
Just buy it. Don't let the price scare you away.
Smart, easy to implment systems monitoring and alerting
What do you like best about the product?
Hosted and cloud based so very little effort required to get initial install and configuration implemented
What do you dislike about the product?
Only way to pay outside of USA is by credit card and in USD.
What problems is the product solving and how is that benefiting you?
Proactive Monitoring and alerting of our servers, network devices and services
Recommendations to others considering the product:
Hosted, pay as you go cloud based montoring of an organistiona IT infrstcure nad services is the way to go. Logicmonitor is one of the few solution that enbraces the fact the many companies are now using Azure, AWS or Google hosted platforms
A Great Product with Some Room to Grow
What do you like best about the product?
The usability of the interface makes for an easy experience.
What do you dislike about the product?
No python support, only groovy. You will need to learn this for more than the basic monitoring.
What problems is the product solving and how is that benefiting you?
Would have quicker setups if the language was python.
Recommendations to others considering the product:
Be aware that you can not use python to script different datapoints, only groovy.
Excellent Monitoring Tool
What do you like best about the product?
Great customization features as well as integration with most major ticketing platforms.
What do you dislike about the product?
The reporting leaves a lot to be desired.
What problems is the product solving and how is that benefiting you?
LogicMonitor has given us the ability to monitor numerous sites around the world and automate a number of our responses to incidents.
Best Monitoring I've Used
What do you like best about the product?
The ability to monitor just about any attribute of a device and set custom alert levels for anything. The ease of use also should not be under looked as once you start to play around with the web interface you pickup how everything works fairly quickly. Their API is some of the best I've dealt with as well which should not be under looked. Just about anything you can do in the web interface can be accomplished through their API. The documentation on their API provides examples in just about every language and their documentation as a whole is very thorough.
What do you dislike about the product?
The rigidness of the dashboards in certain aspects. You aren't able to re scale the tiles so that you can fit more things on one page without having to scroll.
What problems is the product solving and how is that benefiting you?
The ability to monitor all of our physical and virtual infrastructure. Monitoring various internal and external websites along with the ability to monitor SSL certs on the websites we maintain is a really great feature.
Recommendations to others considering the product:
This goes for any software vendor
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