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Great flexibility
What do you like best about the product?
The reporting and the ability to create custom probes
What do you dislike about the product?
The interface is a bit intensive in getting to data
What problems is the product solving and how is that benefiting you?
taking our alert data and making good use. We have been able to create a galss
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Inexpensive and Critical for Alerting
What do you like best about the product?
It tends to remove a lot of the alert fatigue we experience in our business. We are able to quickly get monitoring on servers without worrying about what forwarder is configured. It saves our small group a significant amount of time.
What do you dislike about the product?
The documentation regarding api calls was a bit lacking at some points.
What problems is the product solving and how is that benefiting you?
Alert Fatigue
Monitoring of Websites without a ton of licensing
Monitoring specific processes and services on key servers
TTO overall for monitoring.
Monitoring of Websites without a ton of licensing
Monitoring specific processes and services on key servers
TTO overall for monitoring.
Recommendations to others considering the product:
It is the quickest setup with the biggest value added.
Logic Monitor is Well-integrated with ServiceNow
What do you like best about the product?
Since replacing a network monitoring tool with LogicMonitor, I've notice improved events notifications. The product was easily integrated and configuration was relatively simple.
What do you dislike about the product?
No dislikes at this time, as we've only recently started using the product
What problems is the product solving and how is that benefiting you?
This is part of a larger proactive support initiative.
Easily and quickly integrate your infrastructure monitoring to Snow
What do you like best about the product?
LogicMonitor provides all you need when it comes to infrastructure monitoring. We have found LogicMonitor very easy to configure and very reliable.
We were very happy to find a native LogicMonitor integration in Servicenow and that is one of the reason why we will keep LogicMonitor in the coming years
We were very happy to find a native LogicMonitor integration in Servicenow and that is one of the reason why we will keep LogicMonitor in the coming years
What do you dislike about the product?
Dashboards are not as fancy as other monitoring solutions, but alerting is what we rely on and this works great
What problems is the product solving and how is that benefiting you?
LogicMonitor is our main infrastructure monitoring solution. as part of our cloud migration journey, we wanted a solution that supports all our use cases including our legacy infrastructure in our data center and our new infrastructure on AWS. LogicMonitor was able to cover all our use cases with minimum time spent on customization or development
Over a year now, very happy with the results
What do you like best about the product?
The best thing for me is the built-in performance templates - I didn't need to tweak anything on Day 1, it was monitoring applications and services, performance metrics and capacity without my needing to manually adjust thresholds. Quick and simple setup, in a matter of minutes I was receiving data on my entire enterprise, including printers.
Alerting and notification hierarchy was easy to configure, and so far it's been a breeze when troubleshooting performance issues in our virtual environment - something we could not do with our old product.
Alerting and notification hierarchy was easy to configure, and so far it's been a breeze when troubleshooting performance issues in our virtual environment - something we could not do with our old product.
What do you dislike about the product?
We've been working on streamlining our run-books, and having the ability to customize the incoming alert context (such as "Circuit 12345 is down, here's the carrier, 800-number and Circuit-ID") is something we could use more assistance with.
What problems is the product solving and how is that benefiting you?
Capacity planning with storage and VM load-balancing. Also, fine-tuning SQL performance
Recommendations to others considering the product:
I've heard people say it's expensive, but the cost of our environment experiencing downtime makes this functionally trivial. Worth the extra features.
All in one monitoring and alerting tool
What do you like best about the product?
Customizability, you can monitor any infrastructure or server you want, great inbuilt tools to automatically detect what services are running on a server and monitoring them. Great uptime and easy to configure
What do you dislike about the product?
Mobile app is bare bones, would appreciate mobile notifications as an alerting mechanism
What problems is the product solving and how is that benefiting you?
Infrastructure and service monitoring with alerting.
Recommendations to others considering the product:
go buy it, great tool that is needed in every company we tried a bunch of other monitoring tools and LM beats them all.
Great support, great product
What do you like best about the product?
The support team is always very accessible through email, on page chat, or phone call.
What do you dislike about the product?
It can be difficult to tweak thresholds, but that is true with any monitoring system.
What problems is the product solving and how is that benefiting you?
Since LogicMonitor has been implemented on our site, we have had significantly unscheduled fewer down time events.
Recommendations to others considering the product:
Talk to the salespeople to get a custom quote
Great product and even better support.
What do you like best about the product?
The alerts have been a life saver for my organization.
What do you dislike about the product?
Initial setup can be challenging to fine tune the features you prefer. Our LogicMonitor rep has been very helpful in getting our system dialed in, but it does take some initial effort.
What problems is the product solving and how is that benefiting you?
We immediately started seeing notifications for issues that we were unaware of. With both servers and network equipment we were able to diagnose and fix issues that had been going on for years prior. In addition the cloud based system is great for offering alerts to our mobile devices after hours which has all but eliminated the need for a staff member to be "on-call" as we are able to tune alerts to the appropriate employee.
Recommendations to others considering the product:
We used free software for years and made it work. But LogicMonitor has been worth every penny.
Great product
What do you like best about the product?
Visibility into all aspects of network health. Config management for our network devices, makes replacing a dead device much easier to get online again quickly. Able to see history for each network device to find anomalies in any parts of the network.
What do you dislike about the product?
I cannot say a bad thing about logicmonitor
What problems is the product solving and how is that benefiting you?
Response times to outages decreased significantly. We are able to be proactive in contacting our remote sites about outages, typically before they even know about them.
Recommendations to others considering the product:
Best in class for network monitoring. Support is fantastic most times only 1 contact needed to resolve issues.
Effective (but pricey) monitoring service for your network devices
What do you like best about the product?
Accuracy and detail of monitoring given that it's running in local data center.
What do you dislike about the product?
Per device cost can be a hurdle, especially in a rapidly expanding environment.
What problems is the product solving and how is that benefiting you?
Monitoring of live data centers lights-out around the world across multiple device manufacturers.
Recommendations to others considering the product:
Know what you're getting into, device adds above commit start to get pricey.
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