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External reviews

600 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Mining & Metals

LogicMonior Review

  • August 27, 2019
  • Review verified by G2

What do you like best about the product?
Ability to monitor all devices at multiple sites
What do you dislike about the product?
Duplication with VMware Environments, false alerts due to collector issues
What problems is the product solving and how is that benefiting you?
We receive notifications when essential storage volumes are low on space, allowing us to correct before users notice any issues. Being able to track disk usage over time and estimate growth is also benificial
Recommendations to others considering the product:
Ensure you are not overcommiting licenses for VMware or Storage components with mutiltple IP addresses


    Hospital & Health Care

robust and extremely versitile monitor

  • August 27, 2019
  • Review verified by G2

What do you like best about the product?
external monitoring, details in reporting, ability to monitor almost anything
What do you dislike about the product?
a bit too complicated and time consuming to get to where you need it to be.not cheap
What problems is the product solving and how is that benefiting you?
Netflow monitoring, has improved visibility for internet usage. SQL monitoring has improved performance adjustments.


    Telecommunications

LM is very good monitoring tool with many features

  • August 27, 2019
  • Review verified by G2

What do you like best about the product?
Using LM we are able to see the performance trend across the servers, network devices, AWS cloud instances, our application etc and we can easily catch hold of the issues before it hits production impact.
This will give us tweak our alert thresholds in three levels which is really helpful. We can customize our datasources as per our requirement that will help us create most of our monitoring requirements.
What do you dislike about the product?
I know LM is not a log monitoring tool, however I believe if they provide some easy methods to monitor our logs will really helpful. Also in some case we will not get the readily available datasource of some devices, and that is expected. If they provide datasources as per the requirement in timely manner its really helpful.
What problems is the product solving and how is that benefiting you?
Many issues we catch before it impact our production. LM is really helping to improve reliability of our platform.


    Facilities Services

LogicMonitor provides key monitoring and reporting services for our entire infrastructure.

  • August 27, 2019
  • Review verified by G2

What do you like best about the product?
Ease of use. Getting servers and switches monitored is simple. Setting up alerting rules and thresholds is very easy. I've used a lot of monitoring suites and LogicMonitor is the best.
What do you dislike about the product?
The new mapping features needs some additional work. Setup and usage is vague right now.
What problems is the product solving and how is that benefiting you?
Monitoring every item in our infrastructure with great alerting and easy to configure dashboards to monitor everything we desire.
Recommendations to others considering the product:
Try it free. The ease of use and quick time to implementation, even in a complicated network, is unmatched.


    Roger H.

LogicMonitor rises to the occasion

  • August 27, 2019
  • Review provided by G2

What do you like best about the product?
LogicMonitor's Out-Of-the-box monitoring for most platforms was a considerable surprise and of a great deal of use. Not to say you don;t need to customize or build new datasources, but for the most part, OOB rocks.
What do you dislike about the product?
Not being able to say, definitively, that such-and-such is available on that platform for that application. A current and centralized list of datapoints that LogicMonitor can provide would help a lot.
What problems is the product solving and how is that benefiting you?
Biggest problem so far has been SNMP traps and filtering and reporting is stale and limited. However, over all its filled the monitoring space well and integrates well (after a bit of work) with SNOW.
Recommendations to others considering the product:
Get it. Try it. Love it.


    Computer Software

Ease of use and speed of performance is astounding

  • August 05, 2019
  • Review provided by G2

What do you like best about the product?
It is very easy to deploy, add devices and the speed of performance is amazing given all the data being collected.
What do you dislike about the product?
Graphs average performance over time, and could do better by not averaging when drilling down.
What problems is the product solving and how is that benefiting you?
Onboarding devices, datapoints is quick and easy and we rely heavily on LogicMonitor for alerting and escalation.


    Bjorn S.

More than just monitoring with an excellent customer journey

  • August 01, 2019
  • Review verified by G2

What do you like best about the product?
The software itself works perfectly for our organisation as is contains a lot of features. But besides the software, Logicmonitor does a lot to stay in contact with their customers to try and improve their product with the feedback that they receive. The customer journey of LogicMonitor is one of the best i have seen untill now.
What do you dislike about the product?
The lack of MFA in the software. This is a general concern but because the portal contains a remote desktop functionality, this becomes a real threat without the ability to use MFA.
What problems is the product solving and how is that benefiting you?
The most value is coming from the monitoring of our IT-infrastructure and knowing there is an issue before our end users notice anything.


    Jesse H.

IT Manager, Global Infrastructure Services

  • July 29, 2019
  • Review provided by G2

What do you like best about the product?
The flexibility and depth of the products flexibility and infrastructure/cloud monitoring needs
What do you dislike about the product?
a significantly higher cost of the product and ability to monitor network devices like SolarWinds does. The network team moved off LM and moved back to SolarWinds(twice decided to do this under two team leads)
What problems is the product solving and how is that benefiting you?
The LM team helped our teams setup standards and basics for monitoring and then tuned the App alerts to the Dev teams to self manage. excellent experience and partnership with account management and support.
Great to focus on roadmaps and alignment of the product with the goals of our business/needs
Recommendations to others considering the product:
Set goals and defined company standards, groups (infrastructure and devops/Dev) and the workflows for all monitoring, alerting and tuning processes

Fabulous partnership with the Account Manager(Marikate L is great) and support teams.


    Information Technology and Services

Great monitoring platform

  • July 27, 2019
  • Review provided by G2

What do you like best about the product?
Easy to use cloud based monitoring platform. Monitors most devices with minimum setup. Good reporting and integration options. Great UI
What do you dislike about the product?
We could use a few more decided supported. We’ve got a few NetApp sans that aren’t supported and a couple of network devices.
What problems is the product solving and how is that benefiting you?
We’ve been able to solve our up down and performing monitoring problems with this one tool.
Recommendations to others considering the product:
Great platform give it a try


    Will R.

Logic monitor does what it says it does

  • July 27, 2019
  • Review verified by G2

What do you like best about the product?
Logic monitor allows me to see the status of my infrastructure on the move and on NOC monitors. It has frequently alerted us to problems before users notice
What do you dislike about the product?
Alerting can be a little too verbose for a single failure (server stops responding and it can trigger alerts for all facets of the server)
What problems is the product solving and how is that benefiting you?
Not needing on site resources to monitor equipment daily has allowed us to grow without needing to do arduous manual daily checks.
Recommendations to others considering the product:
Get started with a real trial to see what it's like rather than reading the literature