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LogicMonitor has been very helpful in alerting us when systems are down
What do you like best about the product?
The customization features and ease of agent installation.
The dashboards that are very customizable are a nice thing to have at a quick glance.
SSO Login is a big plus as well for our company. Little things and features like that are a plus as well.
Customer support has been quick and helpful in the past when we have needed it.
The dashboards that are very customizable are a nice thing to have at a quick glance.
SSO Login is a big plus as well for our company. Little things and features like that are a plus as well.
Customer support has been quick and helpful in the past when we have needed it.
What do you dislike about the product?
I wish the alert thresholds were more easy to modify and add additional levels.
Being able to add additional ones would allow our alerting to be more precise and defined rather than just grouped into larger buckets.
This way would could not be alerted on trivial things and others we could have alerts on. Would help our team out better.
Being able to add additional ones would allow our alerting to be more precise and defined rather than just grouped into larger buckets.
This way would could not be alerted on trivial things and others we could have alerts on. Would help our team out better.
What problems is the product solving and how is that benefiting you?
IT Alerting for critical systems and health status.
Being able to respond in a timely manner when an outage or issue occurs.
Dashboard monitoring for quick glances of system statuses and health.
Being able to respond in a timely manner when an outage or issue occurs.
Dashboard monitoring for quick glances of system statuses and health.
Recommendations to others considering the product:
LogicMonitor has helped our IT team respond in quick and timely manners and prevent additional system downtime.
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Logic Monitor Review
What do you like best about the product?
Powerful of Data customizable by scripting
What do you dislike about the product?
Unfortunately only groovy language is available to get data from other systems by API
What problems is the product solving and how is that benefiting you?
It's helping to monitor many customers infrastructures
Recommendations to others considering the product:
Opening platform to do you want to monitor
Exceptional Monitoring and Alerting tool
What do you like best about the product?
The fact that it is cloud-based and the user interface is very intuitive. Also that they are constantly rolling out new features and upgrades.
What do you dislike about the product?
Some of the alert tuning is tedious but once you get it done you're good to go.
What problems is the product solving and how is that benefiting you?
We are solving monitoring a broad range of equipment scattered out geographically. LogicMonitor allows us to monitor all of these devices in a single location.
This product has literally changed our environment
What do you like best about the product?
The notifications and dashboards have been life saving!!!
What do you dislike about the product?
Wish there was a way to package alerts to get less of them regarding the same issue
What problems is the product solving and how is that benefiting you?
The ability to proactively address hardware and software issues well before the actual issue is reported
Recommendations to others considering the product:
We are an IT shop that runs very lean. This product gives us the visibility without consuming resources to monitor or configure.
Amazing Monitoring solution
What do you like best about the product?
It is cloud based and no need to install a physical appliance. It does all the probing for you and picks up a lot of appliances!
What do you dislike about the product?
The pricing is a little higher than most monitoring solutions.
What problems is the product solving and how is that benefiting you?
We are noticing some port issues as well as some switches that are no longer can be utilize to enhance our networks infrastructure.
LogicMonitor has helped us be successful with monitoring numerous environments
What do you like best about the product?
LM is constantly updating and adding new pieces that they monitor. It helps us stay current and cutting edge with our customers
What do you dislike about the product?
With being such a robust product, it takes a lot of training and expertise to use it and configure it
What problems is the product solving and how is that benefiting you?
We want all network and infrastructure monitoring in one pane of glass. LM fits the bill. Easier management and quicker times for us reaching out to customer with issues
Recommendations to others considering the product:
None
LM Partner
What do you like best about the product?
LM has proven to be a useful product that I feel confident selling to my customers. The collaborative sales process made it clear throughout the process that we're on the same page.
What do you dislike about the product?
From a partner perspective, I don't have any complaints.
What problems is the product solving and how is that benefiting you?
LM has helped my customers gain visibility into monitoring their infrastructure.
Recommendations to others considering the product:
Work through a partner to connect the dots between your requirements & the use case. The partner may be able to help negotiate improved terms.
Love it! Logic monitor is literally the best thing on earth ever!
What do you like best about the product?
Ease of use
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
What do you dislike about the product?
it can be a bit overwhelming, at times, figuring out what all it is
there are many metrics this monitoring platform can show.
there are many metrics this monitoring platform can show.
What problems is the product solving and how is that benefiting you?
texts in off hours about services not running or servers being down have made MSP work better
before we were just trying our best to watch emails from other monitoring services.
before we were just trying our best to watch emails from other monitoring services.
Recommendations to others considering the product:
Use it. it is the best. lean heavily on support to get it all figured out in the begining.
Very Helpful!
What do you like best about the product?
Ease of use. The monitor is easy to navigate and very easy to understand.
What do you dislike about the product?
Nothing. The alerts are very helpful and we are able to address issues quickly and efficiently.
What problems is the product solving and how is that benefiting you?
We have a farm of about 100 servers that we monitor.
Great Monitoring Product
What do you like best about the product?
Provides good out of the box support for most devices in the enterprise network setting.
What do you dislike about the product?
Can be a bit confusing to determine what all certain modules do or don't do.
What problems is the product solving and how is that benefiting you?
Provides real-time uptime monitoring and helps identify network bottlenecks.
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