Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS Marketplace

0 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

600 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Architecture & Planning

Excellent Tool for Staying on Top of Things

  • December 04, 2020
  • Review provided by G2

What do you like best about the product?
It's pretty easy to configure and to set up notifications. It's nice to get alerted quickly when things go down and to see in the morning via email the up/down status of devices on the network.
What do you dislike about the product?
You may have to use LogicMonitor for infrastructure and have a separate solution for things like software license/expirations, and backup status. It would be nice to have an "all in one" solution for everything that needs to be watched.
What problems is the product solving and how is that benefiting you?
LogicMonitor allows us to know, sometimes before the client notices, that there is a device down or an Internet connectivity problem so we can respond quickly.


    Alex B.

Monitoring done right.

  • December 04, 2020
  • Review provided by G2

What do you like best about the product?
I like the ease of navigation of the datapoints and the way the data is expressed in the dashboards. Reporting is a breeze with customizable reports. It's hard to pick what I like best because I feel like everything about Logicmonitor is top-tier.
What do you dislike about the product?
I dislike some minor technical backend glitches that arise when dealing with the minutia of the day to day. To be fair, these bugs are continually squashed with LM's support ticketing features and open communication with our account rep.
What problems is the product solving and how is that benefiting you?
We are a monitoring team for an MSP and increased response time and better SLAs are being met using LM over other monitoring systems we have moved away from. We are solving network/systems infrastructure issues faster and are more accurately able to troubleshoot with the data that LM provides.


    Information Technology and Services

In Love with LogicMonitor

  • December 04, 2020
  • Review verified by G2

What do you like best about the product?
Ease of implementation and out of the box alerting
What do you dislike about the product?
Customer support can be inconsistent at times
What problems is the product solving and how is that benefiting you?
Was able to implement monitoring on our internal infrastructure from net zero. We've realized that this would be much more difficult with a custom solution.


    Financial Services

LM is full Monitoring solution

  • December 04, 2020
  • Review verified by G2

What do you like best about the product?
wizards to create dashboards, fast and concise
What do you dislike about the product?
Alers warning cleanup due we need to select one by one
What problems is the product solving and how is that benefiting you?
monitoring data plan on our firewalls
Recommendations to others considering the product:
complete solution


    James H.

Great monitoring tool with minimal time invested

  • August 31, 2020
  • Review verified by G2

What do you like best about the product?
LM is easy to use and provides so much insight into our infrastructure. It's a beneficial tool for my entire staff.
What do you dislike about the product?
It would be nice to include integration to Microsoft365 without having to pay for additional licensing. It wasn't known until I inquired about it.
What problems is the product solving and how is that benefiting you?
LM provides fantastic insight on our entire operation. It helps us pinpoint potential issues and helps troubleshoot very complex issues because of just how much information it is able to provide.


    Pharmaceuticals

Good monitoring toold

  • August 30, 2020
  • Review provided by G2

What do you like best about the product?
The easy setup and the nice view on the main page
What do you dislike about the product?
Probably the interaction with security devices
What problems is the product solving and how is that benefiting you?
I will have a better monitoring for my infraestructure
Recommendations to others considering the product:
The integration


    Non-Profit Organization Management

Well Worth it..

  • August 25, 2020
  • Review verified by G2

What do you like best about the product?
Best monitoring, less false-positives, very intuitive and easy to use. All of our associates can navigate easily for troubleshooting.
What do you dislike about the product?
Nothing so far to dislike. .............
What problems is the product solving and how is that benefiting you?
Better monitoring, less false-positives, very intuitive and easy to use. All of our engineers can navigate easily for troubleshooting


    Marcelo S.

Logcmonitor is the best

  • August 25, 2020
  • Review provided by G2

What do you like best about the product?
Ease of using the solution, scope and administration of the environment.
What do you dislike about the product?
There is no point you don't like. Logic monitor is very good !!!
What problems is the product solving and how is that benefiting you?
Agility in decision making, management and greater ease in solving problems.
Recommendations to others considering the product:
I recommend the Logicomonitor solution, the benefits are many and the ease of management and operation is very relevant.


    Hospital & Health Care

LogicMonitor is very simple to implement and manage all devices in the IT infrastructure

  • August 25, 2020
  • Review verified by G2

What do you like best about the product?
Dashboard very easy to detect root cause of problems. Easy implementation and management of assets. The customization of dashboards is very easy to configure.
Platform improvements are made without any interaction from our internal team, thus avoiding any operational effort to maintain the LogicMonitor monitoring platform
What do you dislike about the product?
In the matter of licensing, LogicMonitor could have a configuration to block the addition of more devices when the number of licensed devices in the prepaid were exceeded or reached. With that, there would be no surprises for additional invoices. Our company makes an annual spending forecast and this makes extra payments unfeasible
What problems is the product solving and how is that benefiting you?
any infrastructure IT issues.. As the LogicMonitor platform, put all the components of the Infrastructure in the same view. We were able to detect the root cause of the problems more quickly, as previously we had to set up war rooms with all the teams and several monitoring tools
Recommendations to others considering the product:
The LogicMonitor solution makes implementation very easy. The effort is only dedicated to the simple definition and configuration of the devices on which we want to monitor. Operational improvements to the solution are implemented by the Logicmonitor team and we don't have to worry about that.


    Travis H.

A infrastructure monitoring tool that delivers now and in the future

  • August 25, 2020
  • Review verified by G2

What do you like best about the product?
Everything is moving to the cloud and this was the only infrastructure monitor tool that meet all our requirements. It’s very modular and provides a ton of features for dashboard views, alerting and configuration backup. We setup customized views for different levels of users and different teams. This allows each team to get a full view of what is important to that team. We had a team that worked with us during the proof-of-concept testing and it was amazing how fast we had it deployed. It was very easy to transition from a POC to production. We’ve had minimal support issues thus, we have not worked with them a ton. Lets talk about training, this is a huge gap that other companies have. LogicMonitor provides on-going training sessions for free that you can join or catch up on a recorded session.
What do you dislike about the product?
I don’t have any dislikes. During the proof of concept testing we identified a few “nice to have” features with alerting. The good news, you can submit those requests for adding to future releases.
What problems is the product solving and how is that benefiting you?
In respect to the Network Engineering team, we manage and support physical and virtual gear on premise and in our own VPC’s in the cloud. We needed a versatile solution with a ton of features to support our hybrid design.
Recommendations to others considering the product:
Take the time to perform a POC of the product. Include other teams outside of the primary team. It can meet the needs of several teams and each with a specific setup.